Pineville car hire

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Pineville, NC, United States
Jan 30 — Feb 6
Same drop-off
Pineville, NC, United States
Sun 30/1
Sun 6/2
Driver's age:

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Pineville car hire information

Pick-up locationPineville
Hire locations3

Pineville car hire reviews and directory

Rated no. 1
Best rated
5.6 Okay (149 reviews)
1 location in Pineville
Locations in Pineville
  • 6
  • 6
  • 5.2
  • 5.3
  • 5.7
Recent reviews
1.9 HorribleOct 16 2021
The rental car smelled very strongly of masked cigarettes once we turned the AC on after leaving the pick up location. I placed numerous calls to other Hertz locations along the route of our trip to inquire about switching the car but was told there wasn’t any inventory. I contacted Hertz customer service (case #0210163868) to explain the issue in hopes of some sort of remediation but was basically told there was nothing they could do. Very disappointing experience with Hertz, I’ll be exploring other rental car options in the future.
5.9 OkayOct 14 2021
We booked at the wrong Hertz instead directly at the airport. The wrong hertz was unable to stay open for us to get our rental & the airport had not one car to give us. Was not happy. Had to book with another car rental place at double the cost. Hertz was not accommodating. We’d have taken whatever could’ve fit our family, we weren’t picky. This also happened to a 2nd family also in line behind us. None of us could make it to the Hertz outside the airport via taxi because the line was about 60+ people. You’d have thought since there were 2 families coming to the Hertz outside the airport they may try to stay open a little longer but no. Still need a refund too.
10.0 ExcellentOct 13 2021
The pick-up and drop-off was very fast and easy. No problems for drivers under 21, just pay the young driver fee and you're good to go. No problems with other countries' driver's licenses (Germany).
3.9 MediocreOct 1 2021
I was unaware that I had booked a vehicle off-site from CLT. The Kayak booking confirmation did not specify that it was OFF-SITE. I'm not familiar with the Charlotte area, nor do I know the address to the airport rental car facility. Therefore, I had no idea it wasn't AT the airport. Kayak needs to do a better job of letting their customers know that certain facilities are not at the airport. The rental facility was approximately 20 minutes away, which resulted in a $25 Uber ride to the off-site location. I was only in town for the day, so I was on a tight schedule. The representative at the Hertz location was very polite, helpful and accommodating. I even received a special discount for having to pay for an Uber. I was allowed to drop the car back off at the airport, which helped me on a tight time-table. The vehicle itself was generally disheveled. There was a lot of dust and grime on the interior. Crumbs in crevices, a mask and a dirty napkin in the center console, food and empty water bottles under the passenger seat. The passenger seat was also heavily stained by coffee and potentially bodily fluids. Disgusting. Good MPG on the vehicle (Hyundai Tuscon), but lackluster performance and driving excitement.
3.9 MediocreSep 29 2021
Original quoted price from Kayak was severely under what the actual cost of the rental was. Got a quote for $60-$70, ended up being $260. I'm not sure if I trust Kayak for reserving rental cars anymore.
1.9 HorribleSep 26 2021
Rental was cancelled the morning of because they had no vehicles in their lot to fulfill the reservation.
1.9 HorribleSep 23 2021
I expected to pick up car rental at airport only to find out it was a hertz 20 mins. away. Took taxi to hertz there $52 only to find location closed at noon on Saturday! Very very disappointed. If there is anything I can do to get money back it would greatly be appreciated. Thank you Joy 516-317-5813
1.9 HorribleSep 21 2021
We reserved a car…we were given a pick-up truck. The truck cab smelled like smoke , it was dirty and the “no washer fluid” light flashed the first time we started the truck. It was the worst experience I have ever had renting a car!
7.9 GoodSep 13 2021
The agent was very keen on upselling the coverage. She claimed she also has our brand of insurance and it wouldn’t cover our rental. We’ve checked and it absolutely does. Left us with a bad taste. And the car wasn’t full when we got in.
5.9 OkaySep 12 2021
Interior of car very dirty. Charging station doesn't work so I couldn't charge my phone. Steering wheel locked once. Car ran well.
Rated no. 2
7.9 Good (26 reviews)
4 locations in Pineville
Locations in Pineville
  • 8
  • 8.3
  • 8
  • 7.3
  • 7.6
Recent reviews
10.0 ExcellentOct 24 2021
Easy pick up. Quick in and out. Agent was super friendly and knowledgeable
8.0 ExcellentJun 30 2021
In spite of there being no reservation, I was able to rent a car. At significantly higher price. Enterprise could not find my reservation at allI should have had a reservation at the cost I signed up for
10.0 ExcellentMay 25 2021
Staff was very friendly and fast
7.6 GoodNov 4 2020
Quick pick up and clean car.Drop off went poorly. Was wrongly accused of a scratch above the gas tank that was there when I picked the car up and did the walk around.
10.0 ExcellentSep 29 2020
Call was nice and cleanNothing
8.0 ExcellentSep 16 2020
YesMore convenient locations
8.0 ExcellentSep 10 2020
Customer service. Also had to call for emailed receipt
8.8 ExcellentJul 30 2020
The cleanliness of the inside of the van rental; however the gentleman who checked me in was very accommodating and gave me a discount for it.
6.0 GoodApr 15 2020
this reservation was was not an easy thing to cancel this reservation, it took several phone calls, and the insurance offered absolutely no refunds, which is not at all ethical in our opinion. You should team with someone else for that. Will not get additional insurance through them again ever.
2.0 MediocreMar 26 2019
The place moved to a different location months ago you idiots! I have to laugh at how f stupid you are, technology disappoints again.. I went to the new location and it closed at the time I was supposed to pick up car
Rated no. 3
6.9 Good (16 reviews)
2 locations in Pineville
Locations in Pineville
  • 6.4
  • 7.4
  • 6.8
  • 7.1
  • 6.9
Recent reviews
1.9 HorribleJul 22 2021
Requested a Camry and was told "no problem" at the time of reservation. Arrived to pick up vehicle and was told there were no Camrys available. Not only was I informed that they didn't have a Camry, I was told there were no full size cars available at this location. To make matters worse, I was informed that I could be upgraded to an SUV, but I would have to pay the difference in price. So, you don't have a car that I requested WEEKS ago and I have to PAY for the upgrade? FINE..The agent told me the the only SUV that was available was absolutely FILTHY with muddy footprints and potato chips, etc on the floor...not to mention it smelled like someone smoked 10 pounds of weed in it before bringing it back. I appreciated the agent being honest with me about the condition of the vehicle before issuing it to me. I was told I could drive the vehicle over to the airport and exchange it for a clean Camry as they were available there. I specifically asked the agent to make sure this wouldn't be a problem once I arrived and was told there would be notes in the rental agreement to indicate the issue. Drove the dirty, smoke-laden vehicle to the CLT airport for an exchange. Got to the counter and was told they didn't have a Camry and was given a Rogue. This vehicle had none of the features I requested so I had to go back to the counter and request another vehicle. Stood in line for another 30 minutes and finally got a Chevy Malibu. At this point, I was done and just wanted to get on the road as I was already 2.5 hours late dealing with the car rental. Worst car rental experience EVER!
7.6 GoodNov 19 2018
SmokeCarr had several scratches which I had to notify the attend about and the car smelled horribly of smoke.
10.0 ExcellentAug 4 2018
Great experience!Awesome upgrade due to budget not having the vehicle that I reserved.The interior of the vehicle could have been cleaner when I picked it up
2.0 MediocreFeb 21 2018
The online confirmation was worthlessNothingThe employee was really rude. They don't accept confirmations outside of business hours so there is no need to use kayak or any other site.
8.0 ExcellentAug 19 2017
Wish it was cheaperExpectation were met.A little to pricey.
2.0 MediocreJul 26 2017
No cars availableI was able to make an appointment and once I got to the rental office which I had to pay to get to, there was no cars.
8.8 ExcellentJul 6 2017
The price and service was amazing.Car could have been cleaner.
2.0 MediocreJun 22 2017
Don't use this Budget/Avis Office=Risky move!!!They were closed when I got there. There was a sign on the door that said to call a # and no one answered the number and no one called me back. Great experience. NOT!!!!When no one is at the car rental office, there is not much to dislike or like, I got screwed! Had to call an UBER to take me to the hotel and dinner that night with a client. THX!
8.8 ExcellentJun 9 2017
Fast and friendly Great customer service. Explained in detail what I didn't understand with patience.It needed vacuuming. Not sure how the back seat was missed. The trunk was also dirty.
7.6 GoodApr 18 2017
The agent was very nice and polite. Pick up spot was very convenient since I was not at the airport. Limited Sunday hours which I did not know about ahead of time. Should make that more prominent when making the reservation.Very limited hours on Sundays which should be better made known when the reservation is made. The fee for one way rentals is awfully steep, especially since it could have been airport to airport.
Rated no. 4
5.9 Okay (2 reviews)
2 locations in Pineville
Locations in Pineville
  • 5.9
  • 5.9
  • 5.9
  • 5.9
  • 5.9
Recent reviews
10.0 ExcellentNov 29 2016
Easy drop off at CLT airport
1 location in Pineville
Locations in Pineville
Recent reviews
193 travellers who hired a car in Pineville gave the car agency they used an average rating of 6,0

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