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One location in Perris
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5,2 Fair
Jul 2018
Pros:
The manager was understanding and friendly.Cons:
I booked 3 days prior for a 12:00 pm pick-up, when we arrived at pickup time they didn’t have a car ready for us. They said they had called the night before to let us know they didn’t have a car available but we never recieved a call. Instead of giving us a car they had outside in the lot they told us to call back in three hours to see if someone had dropped one off. When we called they did have one available and it was supposedly an upgrade. They have us a Ford Focus. Yeah what an upgrade. Wont be doing business here again.9,2 Wonderful
Sep 2016
Pros:
The person at the counter was quick. no problems what so ever. I also asked if he would give me my trip A discount and he did. Great service.8,0 Very Good
May 2016
Pros:
liked the fact it was actually a Ford Escape we got and not something else in that category. Also, service was quick and easy for renting and returning. They were also opened on Sunday. That"s a plus.Cons:
The brakes screeched when pressed5 locations in Perris
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2,0 Poor
Mar 2021
Pros:
The Menifee store is shut down! We arrived to an empty building.Cons:
We shouldn’t have been given an address to get the car at that is no longer in business! Very unprofessional!!2,0 Poor
Apr 2020
Pros:
Absolutely nothing.Cons:
I show up for them to be closed!2,0 Poor
Mar 2020
Pros:
NothingCons:
Everything10,0 Wonderful
Sep 2019
Pros:
the staff helped us find a car that would accommodate our large family. Helpful and friendlyCons:
They did an awesome job, we did have to wait a bit to pick up car, they were washing it and had many people ahead of us but they got us out of there as quick as possible.10,0 Wonderful
Aug 2019
Pros:
Good Customer Service10,0 Wonderful
Aug 2019
Pros:
I only needed a one way rental to get from Lake Elsinore to San Diego. I got a free upgrade even though I only needed it for a couple hours just to get me there. The staff were very friendly and professional.3 locations in Perris
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4,8 Mediocre
Nov 2020
Pros:
The vehicle was nice. Not the expected rental but it fit everything we had to make it back to Texas with.Cons:
The service picking up the vehicle could have been a lot better. Only one person working because everyone else was at lunch or “called in”. A warning before renting needs to be advertised about a major credit card is needed to rent anything over a full-size vehicle and that they do a soft credit check, needing at least a 650 to rent the vehicle. This wasn’t known until we got there. Thankfully things worked out but we had to downsize the vehicle because I don’t carry a credit card. Returning the vehicle was easy and great. It was just picking the vehicle up that made this experience so bad.2,0 Poor
Oct 2020
Pros:
did not get offered the vehicle i reserved. and spent over a hour looking all over southern california on the phone with corporate but still get the van promised nothing!!!!!!!4,4 Mediocre
Feb 2020
Cons:
Got there and they had given my car to someone else even though I had paid in advance.9,2 Wonderful
Apr 2019
Cons:
The car smelled like cigarette.And I’m not a a smokerOne location in Perris
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9,2 Wonderful
Jan 2017
Pros:
I like the good attitude and good treatment of the staff, and the excellent economy of the car.Cons:
The car had a few dents front and back, but nothing too bad.10,0 Wonderful
Jun 2016
Pros:
Extending my rental was easy and convinient.Most popular car type | Compact |
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