Kalispell Car Hire

Closed and couldn’t get a vehicle

Cons: Called to warn local site I’d be delayed with my arrival flight until after 7pm. Reprentative said “Okay, we’l watch for your flight”. Arrived 7:15 with no shuttle there and all phones turned off for the night. Other agencies sold out and lucky to get a car that was unexpectedly returned early. Don’t use Enterprise unless you have no chance of needing their help in the evening.

Pros: The price advertised

Cons: The limited hours on the business. Our flight came in later than the place stayed open so I had to have a local friend pickup the car for me. The car was supposed to be a compact level car, we were given a 3 cylinder economy car. The sales person talked my friend into the insurance which i would have never paid for as my insurance covers rental cars with a $500 deductible which I am always willing to roll the dice on. When turning the car in, the price doubled and i had to prove my contract in writing, and then then the sales rental guy would not refund the insurance so I ended paying $100 more on coverage I never wanted in the first place which was refused on the Kayak internet agreement, but added, like fries, on the contract my neighbor was coherced into.

Pros: The Kalispell location was better, but still couldn't tell us the exact billing info. They were unhelpful because of the "sysetem" and franchise limitations.