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4 locations in Peabody
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2,0 Poor
Dec 2021
Cons:
The car reeked of cigarettes and there were no others10,0 Wonderful
Dec 2020
Pros:
Liked the car, and staff in Salem were nice. Easy key drop, after office hours, drop off in Noblesville.Cons:
Everything was good6,8 Okay
Oct 2020
Pros:
The car was clean, new, and the reps at the location were friendly and helpful. Answered all my questions.Cons:
At my initial pick-up the branch was empty, doors unlocked, no one inside, no cars in the lot. Another customer was there for a similar pick-up time. When I went inside the branch the alarm went off and the police showed up. Phone Customer Service was eventually able to schedule me for a pick-up the next day, and thankfully I didn't need the car until then, but it did waste a few hours of my day and cause a lot of frustration. The pick-up on the following day was much smoother, the reps were quick and friendly. Probably just a freak occurrence, but still annoying. Still have no idea why no one was at the first branch at the original pick-up time.10,0 Wonderful
Dec 2019
Pros:
The staff was very organized, helpful, and efficient. Daniel Joyner (Danvers, MA) was a pleasure to work with. He had the van ready to go when I arrived. We did a quick review of the vehicle and he showed me how all controls worked. I really liked the electronic pad used to initial and sign the agreement - very easy & efficient.Cons:
I would have liked the gas tank to be full when I picked up the van. I do not like picking up a vehicle with the tank half empty.... When I am racing to my destination on a long drive, having to stop to get gas is a dissatisfier.10,0 Wonderful
Sep 2019
Pros:
David at Danvers was great!!Cons:
Dropping off at Revere was hard to get to but the people were very nice!8,0 Very Good
Sep 2019
Cons:
Love being able to drop off at different locations without an extra fee.2 locations in Peabody
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4,0 Mediocre
Oct 2022
8,0 Very Good
Jan 2022
6,0 Okay
May 2021
Pros:
Location. The staff at pick up was nice!Cons:
The car interior was filthy. Gas tank was empty, Had to fill up immediately6,0 Okay
Feb 2021
Cons:
Good thing i did not have to use the windshield wipers. The window cleaner they used left a film on the windshield. It was very dangerous. I did not have to fight a wet road and spray thank God. I told them about it.9,2 Wonderful
Sep 2020
Pros:
The car was very good. Powerful and new.Cons:
It didn't feel squeaky clean, like alot of other rental cars have. It didn't smell, but had a warm dankness, as though it had been sitting in a hot location not totally clean inside.8,8 Very Good
Dec 2020
Pros:
Staff was great and drop off simpleCons:
Interior windshield was pretty dirty Made it tough to see out of until I cleaned it.2 locations in Peabody
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4,0 Mediocre
Oct 2022
10,0 Wonderful
Sep 2022
4,0 Mediocre
Apr 2021
Pros:
Staff at pick up was friendly and helpfulCons:
Staff at drop off attempted to indicate I had not picked the car up with 1/2 tank of gas and tried to make me go away to fill it when I returned it 3/4 full. I had a flight to catch and drop off was unnecessarily delaying.10,0 Wonderful
Nov 2022
One location in Peabody
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4,0 Mediocre
Mar 2021
Pros:
Yes, except it was difficult to find them. Drove around the parking lot of the hotel and didn't see their office. Finally went into the hotel lobby and was told where they were in the building.Cons:
The car I picked up had not been cleaned...it was filthy. I was told that if I could get it detailed for $20-30 that they would reimburse me for it. It just seemed unacceptable to give me a car that had not been cleaned since the last renter. Good thing I had sanitizing wipes with me that I used on all the surfaces I was using. Never have I rented a car that was filthy before.3,2 Poor
Jun 2020
Pros:
The car itself was niceCons:
The car was not clean, there were cigarette ashes all over and some trash. Did not have a half tank of gas like stated.10,0 Wonderful
May 2018
Pros:
Location, Paige, quality of the auto. In and out of location quickly and effortlessly.8,0 Very Good
Aug 2016
Cons:
The car had inferior visibilityOne location in Peabody
Most popular car type | Full-size |
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