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4 locations in Palm Bay
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Reviews
10,0 Wonderful
Feb 2021
Pros:
The car was not ready in Melbourne. I called an hour before I arrived to make sure the car was ready, so our friends did not have to wait for us. Once we got to the car lot we wait an hour for the car to be cleaned. We were on VACATION not watching a car get cleaned lesson.5,6 Fair
Aug 2020
Pros:
The drop of was fast.Cons:
Waited additional time for SUV to be cleaned, then more time because the keys were locked in the vehicle after they finished cleaning it. It wasn't that clean and was infested with ants. I had 5 children with me that had ants crawling on then the entire trip. Due to the pickup delay we were running late to our event so I didn't have time for another vehicle of that size to be located to switch although it was offered.8,0 Very Good
Aug 2020
Pros:
Staff all very nice and good price.10,0 Wonderful
Aug 2020
Cons:
not a thing. Great experience.8,0 Very Good
Jun 2020
Pros:
Since our reservation booked us at a non existent location, the nearby Enterptise took us in quickly and upgraded our rental car.Cons:
Kayak booked us at an Enterprise that had closed/did not exist anymore. It was challenging with our 6 month old, but eventually worked out.4,8 Mediocre
May 2020
Pros:
The pick up was very nice, the drop off was a nightmareCons:
Clear exact information on the rental.2 locations in Palm Bay
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8,0 Very Good
Jun 2019
Pros:
Yes great staff.Cons:
Long walk into airport in Ronkonkoma NY and confusing on checking out. Did not like that car had no CD player.2,4 Poor
Dec 2017
Pros:
NothjngCons:
First off they called me to tell me the location I had booked with was not going to be open and that I needed to come to another location. They said “they would make it worth my time”. They definitely did not. They gave me a Jeep Compass that struggled to climb hills and got horrible gas mileage for an intermediate SUV. The car was halfway washed on the outside and not vacuumed on the inside. The tank was literally left on E with the low gas light on! To top it all off when I booked I had selected to drop the car off at 11 pm when we got back to town cause I had to work the next day and wasn’t going to be able to. They told me if I didn’t get back by 7-8 that I wouldn’t be able to drop it off because they are inside a car dealership (original location I selected was not) and the gate would close. When I asked if I could just drop it off elsewhere they told me sure, but I would be charged more for a one way pick up and drop off. They didn’t even try to work with me. Definitely will not be using hertz again.9,2 Wonderful
May 2017
Pros:
Easy to pick up and drop off with polite personnel.Cons:
No warnings about the frequent unexpected and unannounced tolls we would encounter. No cruise control. Cheaply made car interior, but for the price it was fine.10,0 Wonderful
May 2017
Pros:
I needed to change my pick up time since my flight was delayed and it was very easy to reschedule and costumer service was amazing!8,0 Very Good
Feb 2017
Cons:
I didn't like that I had to purchase window wash, as it was totally empty.One location in Palm Bay
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10,0 Wonderful
Feb 2017
Pros:
The customer service was great. A very pleasant helpful staff.10,0 Wonderful
Dec 2016
Pros:
Amazing suv, would rent again! Professional staff on both ends. The experience was incredible.Cons:
No negative comments at all.10,0 Wonderful
Dec 2016
Pros:
The car was a 2017 Camry . It was a great driving car. Service was speedy and efficient . I would definitely recommend them.One location in Palm Bay
One location in Palm Bay
One location in Palm Bay
Most popular car type | Mini |
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