Oviedo Car Hire

Cons: I completed all the paperwork online and thought I would save Some time.........NOT! It didn't, had to do or again when I got there. My rental was a Ford Focus and it had serious transmission problems and there was no washer fluild. They need to do a better.

Cons: There was only one thing that I didn't like about the rental and that was that it only had one car jack. Made a much more stressful ride because there was no way to plug in a GPS and movies for the kids.

Cons: There was no car available when we went to pick up. We did not rent a car and this was a terrible inconvenience for us and our family we were visiting. We have asked for a refund of our prepayment.

Cons: The office smells like a nasty gym locker . The car I was given had only a 1/4 tank of gas . The car we were given was filthy inside and out and had a film all over the windows of some kind that couldn't be removed and it was very hard to see through ...very unsafe . The speedometer glass had this same film on it the outside of the car had it looked like it was some type of liqued had been splashed on it and never cleaned and this was the residue that remained .I have contacted Enterprises customer service about this unacceptable experience and I was told I would be receiving a phone call from regional management and I have yet to receive that call 4 days later . Never again will I use Enterprise !