Pick-up location | Orland Park |
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Car types | |
Hire locations | 3 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
5 locations in Orland Park
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Reviews
9,2 Wonderful
Nov 2016
Pros:
The SUV was really nice to drive especially with the distance we were going. Very comfortable. They gave my husband an upgrade at no charge because it was his birthday.Cons:
It would have been nice to be able to drop the car off at a closer location. They wanted to charge me to drop it closer to home, so I had to drop it off where I originally rented it from. Also, it would be nice to have all the cars equipped with a GPS at no charge. People can use their phone, but it would be nice to have it in the car..10,0 Wonderful
Jun 2021
Pros:
YesCons:
NothingOne location in Orland Park
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4,0 Mediocre
Aug 2016
Cons:
I rented the car at 1pm on Saturday and returned it at 10pm the following day. Because they close at 1pm on Sunday they charged me for Monday even though I dropped the car off on Sunday, dropping the keys off in the drop box. I don't know if that is the policy of Avis or if the employee was confused but that is not reasonable.10,0 Wonderful
Jul 2022
One location in Orland Park
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Reviews
9,6 Wonderful
Apr 2019
Cons:
Douglas was very helpful!2,0 Poor
Jun 2018
Cons:
Booked a car rental the app showed there was a few cars available after booking my reservation and paying i find out upon arrival at the location the car was supposed to be at there was never no cars available i only drove 27 miles one way to pick up a car that was never there really not happy8,4 Very Good
Feb 2017
Cons:
Cost2,0 Poor
Jan 2016
Cons:
My negative experience is when my contracted drop off point in the southland Chicago area was moved to another location a few miles away and when i got to that location found out that they were not ready to open for business due to city code violations. had to drop car at another nearest location took over 40 mins drive away. luckily i had a car to follow me, had i gone with original plan to have shuttle from work pick me up at original drop off location i would have been in trouble. Not happy with having to waste hour and half drive to drop at location out of my way. I incurred extra labor cost from work having employees follow me to the nearest open location.3 locations in Orland Park
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Reviews
2,0 Poor
Apr 2021
Pros:
NothingCons:
They could have updated their system to not having any vehicles available! I secured a vehicle and then 2 hours later someone from hertz called me stating there were no vehicles in stock. And they looked around the area and nothing was available. Very frustrating and inconvenient. If I didnt answer the call while at work. I would have been driven to hertz and been left without a car.2,0 Poor
Jan 2021
Pros:
NothingCons:
Accommodated us better and lose the attitude.10,0 Wonderful
Nov 2019
Pros:
the staff was super nice and helpfull and the car was beautiful8,4 Very Good
Apr 2018
Pros:
The vehicle was great and the location was convenient for me.Cons:
The wait to get my vehicle took way too long!10,0 Wonderful
Jun 2017
Pros:
Great experience 5.22,0 Poor
Feb 2017
Pros:
Nothing, I will never do business with hertz. A class action lawsuit should be filed against hertz.Cons:
I was given a dirty car that smelled like smoke with low gas. I was told that I need to purchase hertz insurance or I couldn't rent the vehicle. After I told the rental agent that I had my on full coverage car insurance. She threatened to cancel my reservation. I called customer and got passed around for an hour then later was told there's nothing they could do.Most popular car type | Mini |
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