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2 locations in New Hope
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6,0 Okay
Aug 2022
4,0 Mediocre
Apr 2021
Cons:
vehicle smelled like blunts, not sure if the workers smoke in there or if nobody checked it after whoever used it last.4,0 Mediocre
Sep 2020
Pros:
On pickup the service clerk spent 20 minutes talking to another customer in Russian helping them buy a car dealer and talking shop while I waited in line. He assumed I wouldn't know what's going on, little did he know I speak perfect Russian. With all that going on the computer showed the vehicle with a full tank, when I was at empty. We had to work it all out upon return on the vehicle in a different state. I did forget my EZ pass in the car and once I realized what happened I contacted Budget to request tag to be returned. Both the drop off site and customer service claim they don't have the tag, yet I see Florida toll charges on it. Obviously forgetting the tag in the car is my fault, but how anyone claim the car is disinfected and cleaned if the tag attached to the window is missed?????2,0 Poor
Nov 2019
Cons:
I never ordered a car for pickup in Trenton. I ordered one for pickup in Philly. I canceled this order by phone and placed a new order directly through Budget's website for pickup in Philly. Somehow this reservation in Trenton wasn't actually canceled because someone then called that morning asking where I was to pickup the car.3,6 Poor
Sep 2019
Pros:
Drop off was super inefficient.Cons:
More than one staff member9,6 Wonderful
Dec 2018
Pros:
Friendly staff, helpful, quick service.Cons:
Bathroom was a bit dirty and the location is tough to find, not well lit, and could use more signage.One location in New Hope
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10,0 Wonderful
Jan 2017
Pros:
The service was more than fantastic at Trenton airport. I could not be more happier with my experience. The car was great they really took care of me10,0 Wonderful
Dec 2021
3 locations in New Hope
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2,0 Poor
Jul 2020
Pros:
The CarCons:
Agent talked me into taking a charge that I did not need6,8 Okay
Sep 2019
Pros:
Quick and easy, the attendants were nice..Cons:
The car was filthy. As the sun set it was difficult to see thru whatever film was on the windshield. The interior was never cleaned, several used water bottles and a pile of (what appeared to be) sugar in the center of the car and it smelled like vomit. Still waiting on receipt of return via email..8,4 Very Good
Jul 2019
Pros:
staff was friendly and easy pick up and drop off8,8 Very Good
Jul 2019
Pros:
Staff very good — pickup/drop off easyCons:
Rate6,8 Okay
Jul 2019
Pros:
Car ready for pickup as requested.Cons:
Directions at site/airport as to where to drop off car is non-existent. Had to call clerk.10,0 Wonderful
Dec 2018
Pros:
Speed and courtesy. Willingness to allow drop off in DoylestownCons:
N/A2 locations in New Hope
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2,0 Poor
Nov 2019
Pros:
NothingCons:
I could not rent the car because they did not accept my type of debit card! It would have been nice to know that before wasting my time setting the appointment and then going to them for the attendant to rudely tell me he can’t accept my chime debit card.6,8 Okay
Jun 2017
Cons:
Did not feel like a professionally run business. All employees were young got distracted very easily.6,8 Okay
Sep 2016
Pros:
Fast service.Cons:
Wrong business hours on website - Sunday at Doylestown location.5,2 Fair
Aug 2016
Pros:
Not much was average car company with average car.Cons:
Car was smoked in, took a while to pick up and drop off due to only one staff member.3,2 Poor
Jun 2016
Pros:
That I got my vehicle so I could leave the placeCons:
The person at the counter was so rude! No good customer service was given at anytime we were there. He even was on his phone taking a personal call while trying to get our vehicle! Not going to that Avis facility ever again3,6 Poor
Dec 2015
Cons:
The guy who helped us was not friendly or warm and did the bare minimum required. He was also out washing cars as well as working the front desk which seems like they were a little thin on employees.2 locations in New Hope
Most popular car type | Intermediate |
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