|Pick-up location||Miami Springs|
Pros:Quick service Friendly staff No wait time Good rental rate Car in excellent conditions 20 min away from the MIA airport (by car)
Cons:Rental car companies should disclose that in Florida there is a mandatory Liability insurance for all rental cars. Our estimated quote went up significantly after finding out about the $15 per day fee for the insurance. Other than this unexpected fee, Budget Rental service was phenomenal.
Pros:Nada, no me gusto nada ya que no me respetaron la reserva y tuve que pagar más por otro auto en otra parte !! Y Kayak también es responsable por ofrecer productos que no existen!! Ambas compañías son una estafa.
Cons:Nada, no me gusto nada ya que no me respetaron la reserva y tuve que pagar más por otro auto en otra parte !! Y Kayak también es responsable por ofrecer productos que no existen!! Ambas compañías son una estafa.
Cons:The cost when I booked ended up being so much lower than the final cost.
Pros:Quick and easy.
Cons:Office signs. It was difficult to find the location in Orlando.
Pros:Great customer service
Cons:I informed i was picking the car up at 6pm when i booked and neither kayak or hertz website informed me the location would be closing at 6.... i got there a little sfter 6 and could not get the car. I ended up having an additional cost of over $50 on three taxis because of thid. One from the airport to the location, then another one to my house and finally one the next morning going to the rental location to pick up the car. This is unacceptable. Kayak should inform the customers that pick up at the same time the store closes should not be allowed. Next time i will book dorectly with the rental company and bypass Kayak
Cons:Ich habe ein Auto am Miami Airport bestellt. Als ich zum Hertz ging hatten sie keine Bestellung im Datenbank. Nach etwa 20 Minuten kam es heraus dass ich eigentlich gar nicht am Airport bestellt habe sondern in Doral... wer bitte sollte ein Auto in eine andere Stadtteil bestellen? Auf jeden Fall wenn ich es bei denen abhole kostet mir ja doppelt so viel +steuern und Versicherungen. Nachdem ich abgelehnt habe wurde mein Karte trotzdem belastet. Also finger weg!
Cons:The customer care Car’s internal odor Wait time I was told that the vehicle had a half of tank of Gad when in fact it was less I was late to my meeting because of the delays
Pros:Overall i liked the car. The mileage per gallon was great, and i liked the blue tooth feature that connected to my phone.
Cons:They didnt wash the outside of the car before they gave it to me, and the trunk was a little rusted.
Pros:Staff was very accommodating and pleasant.
Cons:Driving in Miami.
Cons:No car was available
Pros:absolutly nothing. The Avis location did not have my car after arriving only and hour late to pick up the vehicle. I can't control the plane and if it is delayed.
Cons:The entire location at Avis Rent a Car Miami, FL 6101 Northwest 74th Avenue, Miami, FL 33166 needs to be bulled dozed down to the grown, and all employees need to be fired with no unemployment. Their attitudes are disgusting, and the place is dirty and out dated. the parking lot if filled with rocks and puddles of water. The locations is a complete disgrace.
Cons:They canceled the reservation same day
Pros:Nothing. Staff was rude
Cons:Our reservation actually being there. Was not.
Pros:Nothing, every agent and person was very clear that there was nothing they could do to help me.
Cons:If I would’ve actually been able to get a car like I reserved!
Pros:Staff was rude! Horrible experience. I will never use kayak or Avis again in my life and I will always tell the truth about my experience to anyone who will listen and will always steer them away from both companies. Absolutely horrible experience!!!!
Cons:Everything! My family’s whole vacation was ruined because we chose kayak and Avis! Worst experience of my life! Terrible!