Cons:Rental canceled by Hertz 2 days before the date
Cons:I was disappointed I didn’t get the car I reserved. Customer service sucks. While doing the paperwork I noticed they were closed on Sunday which is when I was planning on returning the car and I was told just drop off the keys in the box. I then waited almost 30 minutes for them to bring me the car. The attendant gave me the keys and walked off. I then took pictures of existing damage and drove off. At the first traffic light I noticed the fuel tank was only 1/4 full. Not seeing a phone number to call I went back to the office to inquire and was told the fuel level is on the back of the key. I’m now behind schedule as it has taken over an hour to get the car and find a gas station. Super annoyed! Then my son gets into the back seat and cuts his hand on an piece of broken glass!!! Then when I returned the car in realize I had been given no instructions on where to park and the office was closed. Very annoyed with hertz.
8,0 Very Good
Pros:Check in staff very friendly and helpful.
Cons:Hours limited, opened at 9AM for drop off. Actually, opened late, was number 4 in line. Clerk was helpful and courteous but late opening put me in time crunch.
8,8 Very Good
Cons:I would've appreciated picking up the vehicle on a full tank of gas. I didn't like having to get it, being on a time schedule then having to stop to fill up the vehicle. It was at half a tank when I picked it up.
Cons:The inside of the front windshield was not cleaned very well prior to pickup.
8,0 Very Good
Pros:Was near my house only problem is that they close too early
Cons:They would not rent to me because i didn't live in the same city. Was very upset
Pros:Very friendly and will return happily.
8,8 Very Good
Pros:Friendly staff. Clean, functional car.
Cons:Had to wait ~20-25min to get my car.
Pros:I like the fact that I was able to get a good rate on a car without going through my insurance.
Pros:From start to finish the guys at enterprise did a great job. They took care of everything and I was extremely impressed with their professionalism. When I arrived they had a shortage of vehicles & my car wasn't ready quite on time, but they made up for that right away by giving me a discount. They also explained in detail the features of the car & ar the end even drive me home.
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Cons:You rented me a car from a location that is closed!!! I was 2 hours late to help my grandmother in a wheelchair. Wtf.
Cons:reservation cancelled the morning of pick up...told I could go to the airport...I'm totalled pissed off and do not recomend this service
Cons:I got to the budget drop off in Torrance at 1:30 in the afternoon and there wasn't anybody around. I waited 20 mins. And the guy showed up. Maybe they need more than one person working there.
Pros:Nothing. Well wait, actually journey was playing when I walked in, so there's that!
Cons:Location did not have cars when arrived. Waited two extra hours. Had to book directly thru enterprise. Missed flight connection. Uber and taxi fees to and from this location twice to try and pickup.