Lilburn car hire

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Lilburn, GA, United States
Nov 4 — Nov 11
Same drop-off
Lilburn, GA, United States
Thu 4/11
Thu 11/11
Driver's age:

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Lilburn car hire information

Pick-up locationLilburn
Hire locations3

Lilburn car hire reviews and directory

Rated no. 1
Best rated
9.6 Excellent (1 review)
1 location in Lilburn
Locations in Lilburn
  • 10
  • 10
  • 10
  • 10
  • 8
Recent reviews
Rated no. 2
7.2 Good (22 reviews)
5 locations in Lilburn
Locations in Lilburn
  • 6.9
  • 7.5
  • 7.4
  • 7
  • 7.5
Recent reviews
2.0 MediocreApr 14 2021
NothingI was never able to get the vehicle. The site allowed me to reserve a vehicle that was not available.
4.0 OkayAug 17 2020
Location was good.Informed travelers that their car may not be ready and be prepared to upgrade (not downgrade) if so.
9.2 ExcellentMay 25 2020
Car was very niceIt could have been cleaner.....not hairs and crumbs.
7.2 GoodMay 11 2020
I was overcharged for the insurance I did not agree to pay $22 for the insurance. The car rental was only 45 I did not agree to pay $22 for insurance.
10.0 ExcellentApr 30 2019
Super easy pickup and dropoff, cheap rates, and all the employees wearing suits - one with a super snazzy bow-tie - awesome!
7.6 GoodFeb 25 2019
The staff was friendly and professional. I like the time that they spend with each customer.I had no CD player which mean I wasn't able to study as I drove. The radio had a shortage and it didn't always work.
2.0 MediocreJun 6 2017
Don't waste your time!Wait times are way too long. Not enough communication between offices. No order in office as to who was waiting in line.
4.8 OkayApr 26 2017
Customer service at the location was good Car was dirty though. Rented a van, one seat wouldn't retracy in to the floor. Good thing we checked fluids - power steering and antifreeze below minimum and radiator almost dry. Could have been a disaster. .
6.0 GoodApr 4 2017
Lack of Flexibility in EnterpriseEnterprise staff at Nelson Brogdon branch always provide professional service.I needed a pick up, but it could not be done because I live 20 minutes away. Also was not able to transfer the deal to the Enterprise nearby to me. So had to forgo the deal, for a higher rate at the closer Enterprise.
10.0 ExcellentMar 4 2017
Excellent Customer service!!!!! Upgrade. I needed the vehicle an extra day No Problem.. Callled everything was done via telephone. I didn't have6worry about finding a. Service Station to fuel up... I brought it back where I received it.. Loved my experience.
Show more reviews
Rated no. 3
6.5 Good (16 reviews)
2 locations in Lilburn
Locations in Lilburn
  • 6.8
  • 7.1
  • 6.3
  • 6.3
  • 6.2
Recent reviews
1.9 HorribleOct 10 2021
We did not receive the car / size we expected. Asked for a van they gave to us dirty and teaming with ants. She brought out the ant spray and it was empty. We needed to get on the road so accepted as is. It only had about two hundred miles worth the gas in it and they marked as full. They know they gave us a dirty van with less than full tank. They also added the extra insurance which I had declined. Upon return they made us fill the tank and threatened to charge for a dirty car - it had some sand on the floor. Terrible customer service with a no care attitude. I know it’s hard to staff business these days but it isn’t hard to be nice and provide integrity and customer service. I would use another provider In the area and I hope you have a better experience than we did. Btw there is a sizeable difference between a Nissan Pathfinder and a Kia sorrento. I know the website says you may not get the pathfinder but I needed a vehicle for 6 adults not for 5 and a jump seat.
8.0 ExcellentJun 15 2021
HelpfulMire staff on sites to help customers with getting the car and more.
2.0 MediocreJun 1 2021
No. The guy name Tony was awful. I have a case going against Avis I called their customer service because they lied to me I made a reservation I receive text messages and my car was available and that guy Tony told me that they didn't have any cars I arrived 8 a.m. of the day a picking up my car per his request and make sure I'd have a car I got there before the location open up we open he told me he didn't have any cars and call me later on that day that he didn't have any although I had a reservation and I receive text messages at the car was available for me to pick up at his location. I'm in process of filing discrimination charges against that location which was not Lilburn my reservation got transferred to Tucker location reason being I have problems with the attitude of the representatives at the Lilburn location and I had also called about themNot lie to me
8.0 ExcellentMay 19 2021
The grace time should be increased and you shouldn’t have to pay double if late. It should be streamlined for an additional day. No more.
3.6 MediocreNov 7 2020
There was no one else there to wait behind.Customer service. The car was dirty in and out. No one came out to the car with me, or check for scratches or dents. On return I was asked to go the mileage myself.
2.0 MediocreMay 27 2020
The staff was rude and the store didn’t had our vehicle.Better communication
10.0 ExcellentFeb 6 2018
FriendlyEverything was great. Service was friendly and quick.Everything was fine.
8.0 ExcellentDec 23 2017
Simple pickup and drop off, car was also very clean.The insurance options were expensive and getting a comprehensive coverage significantly increased the cost of the rental.
Rated no. 4
5.6 Okay (14 reviews)
2 locations in Lilburn
Locations in Lilburn
  • 5.5
  • 5.8
  • 5.2
  • 5.8
  • 5.8
Recent reviews
1.9 HorribleAug 5 2021
Never using Hertz or your services again
2.0 MediocreApr 12 2021
NothingIf they'd actually had a car for my family.
2.0 MediocreMar 19 2021
NothingCar was not available. It kept showing as available even after i left.
6.4 GoodJul 16 2020
Customer service skills
3.2 MediocreJul 8 2020
The owner was very rude and arrogant. I have him recorded on video saying he works for himself, he said his office is not hertz. I was shown the car I would be getting on the app,on the day I was picking up I was given a different car with no apologies,he arrogantly told me that I should pick the car available or forget about it. He was also rude to the lady behind me with her kids. I have a video of the interaction I had with him. So if my booking was not hertz,who or what company rented the car to me? He didn’t know I paid for insurance and liability,he was asking if I wanted to buy insurance and liability, I told him I already bought it on hertz website. The location is not befitting for a hertz,it wasn’t what I was expecting or envisaged my first experience with hertz would turn out.
2.0 MediocreMay 26 2020
Staff was completely useless. I got there and they didn’t have the truck I reserved; they did nothing to accommodate my situation. I was left stranded with no options. They made no calls to other locations, they literally did nothing. This is the second time Hertz has done something like this. I strongly recommend Enterprise for your rental.Actually having the vehicle I reserved.
2.4 MediocreJul 3 2019
Staff was polite.Car smelled like smoke, had to wait 30 minutes for it to "air out". Then they ended up charging me a $300 smoking fee. They wouldn't make it right when I called about it.
7.6 GoodJun 18 2018
Quick booking, Quality of car was good. Interior car cleanliness, Easy drop-off.Exterior car cleanliness--had significant number of dirt speckles upon pick-up. The poor attitude given to me by one of the workers when I asked for the dirt spots to be removed showed a lack of respect and caring....specially since I was headed to a wedding.
Busmax Rent-A-Bus
1 location in Lilburn
Busmax Rent-A-Bus
Locations in Lilburn
Recent reviews
53 travellers who hired a car in Lilburn gave the car agency they used an average rating of 6,6

Car hire locations in or near Lilburn

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When to book a car hire in Lilburn

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Lilburn

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Lilburn car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Lilburn.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Lilburn car rental.

Top tips for hiring a car in Lilburn

  • Book your car hire in Lilburn at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Lilburn