Lafayette Car Hire

Pros: Easy rental, great car, friendly customer service. The online reservation process was easy. I arrived at Enterprise early, assuming paperwork and other logistics would take some time. Five minutes later I was confirmed and informed I'd have to wait a bit for my car which had not yet arrived. Another five minutes and I was offered a free upgrade to a larger—and what turned out to be better—vehicle for my weeklong trip. I did not experience any issues with the vehicle and did not require any assistance during my trip. An hour before the reservation was due to end, I called to see if there was a possibility of extending by one day. Again, not even five minutes later, the reservation was confirmed. Returning the car was easy and I was even offered a ride to my next destination. Carless, the offer was much appreciated.

Pros: The customer service agent Brendan was very good. I had rented with him before. I would recommend this location despite the problems we had with the car being ready. The car we rented was a pleasure to drive.