Lafayette car hire information
Lafayette car hire reviews and directory
Rated no. 1
8,8 Excellent (2 reviews)
1 location in Lafayette
Car hire locations
Locations in Lafayette
3330 Mt Diablo Blvd # 101
+1 925 284 2111
Nov 29 2016
Pros: Easy rental, great car, friendly customer service. The online reservation process was easy. I arrived at Enterprise early, assuming paperwork and other logistics would take some time. Five minutes later I was confirmed and informed I'd have to wait a bit for my car which had not yet arrived. Another five minutes and I was offered a free upgrade to a larger—and what turned out to be better—vehicle for my weeklong trip. I did not experience any issues with the vehicle and did not require any assistance during my trip. An hour before the reservation was due to end, I called to see if there was a possibility of extending by one day. Again, not even five minutes later, the reservation was confirmed. Returning the car was easy and I was even offered a ride to my next destination. Carless, the offer was much appreciated.
Dec 28 2016
Good customer service-however trouble with pick up
Pros: The customer service agent Brendan was very good. I had rented with him before. I would recommend this location despite the problems we had with the car being ready. The car we rented was a pleasure to drive.
Cons: Car wasn't ready for pick up even though I had confirmed it on the weekend prior. As a result, I had to wait for the car to arrive from a different location. Having said that though, the car arrived quickly, and I was checked out very rapidly.
2 travellers who hired a car in Lafayette gave the car agency they used an average rating of 8,8
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Based on ratings and reviews from real users on KAYAK, the best car hire company in Lafayette is Enterprise (9,5, 6 reviews).
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