Kirkwood Car Hire

Cons: Great customer service at a Great rate . . Thanks!!

Cons: Rates can be cheaper

Cons: First Hertz said we gave your car away along with being very nasty after that, they kept saying it was my fault. The part I really didn't understand was I paid in advance. Why would you think I was not going to show up. Then he came back and said I can hey you another one in about four hours from now. It was a good thing I waited around, someone else came in early with the car I left with. Bad thing was someone smoked in the car and they tried to cover the smell up. Which I just got reamed not to do but I really need a car. Next the seat belt warning was broken, I couldn't have water bottle in the passenger seat without having the seat belt alarm sound continuously. Lastly it's a great thing I can see thru a blurred windshield, the windshield wipers didn't work.

Cons: Some training on features of a new Camray

Cons: Customer service was horrendous--they were very rude. They charged me $100 clean up fee for "dog hair all over". We never had any dogs or animals in the vehicle. The car had two water bottles under the front passenger seat to begin with when we picked it up.

Cons: I booked a car for the St Louis airport and when I got there they informed me that the booking was for another city about 30 miles from the airport - it ended up costing me an additional $65 Thanks for nothing

Cons: The cruise control did not work.

Cons: Added expenses upon pick up. Charged extra ($35) to use my debit card but not given a choice of other payments. Also charged a $200 deposit. And have to wait up to two or three weeks to get it back. Charged another $100 for going outside the very limited amount of states they allowed. So my $469 rental price was jacked up to $806. Very disappointing.

Cons: The price was different from the original quote that you gave me. There was a 200 dollar deposit and unlimited mileage wasn't unlimited on in covered areas so an additional 80 dollars had to be paid

Cons: The Service was not good at all. They refused to show the components of the car, In fact, I needed the vehicle to drive to Omaha, NE and could not find the cruise control. I could have read the manual but was in a time crunch. Then I had paid for extra insurance through you. Not knowing how things worked with them, I usually use Enterprise, when asked I also purchased the insurance they offered. I assumed that they knew about my complete contract. I work in retail and we ask the customer what they have before we offer any additions. I expected them to be the same way. it was my fault also that I was pressed for time and a little perplexed with the service. I am used to a more congenial and friendly atmosphere which was not present. If asked I would not recommend thrifty to anyone.

Cons: Last minute car switch meant that the car received was not fully prepped