| Pick-up location | Killarney |
|---|---|
| Hire locations | 11 |
| Airport locations | 6 |
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 11:45 |
| Sunday | 00:00 - 00:00 |
| Monday | 10:00 - 15:00 |
| Tuesday | 10:00 - 15:00 |
| Wednesday | 10:00 - 15:00 |
| Thursday | 10:00 - 15:00 |
| Friday | 10:00 - 15:00 |
| Saturday | 10:00 - 15:00 |
| Sunday |
Pros: Easy, convenient!
Cons: Nothing
Pros: Martin at Kerry County Airport was friendly and extremely helpful dealing with every detail of pick-up and drop-off. Couldn't have been better.
Cons: We were not informed by Kayak that we should bring a bank letter certifying our ability to pay for damages. That required us to pay for liability insurance with a $1500 deductible.
beware of insurance hassle
Pros: cost. drop off was smooth
Cons: We had just rented a car from Budget and returned it on a Wednesday. We were back that Saturday for another rental car. The office said we had to have another notice from my credit card company saying that it covered the car in Ireland because that notice had to be sent to them 48 hours in advance of picking up the car, rather than when we had sent it to them to pick up the first car. I had to return the next day with that paperwork for them. Very inconvenient. The time was incorrect on the car and we couldn't figure out how to fix that. The heat was always on as well and we couldn't figure out how to turn it off. The car screeched as well. I agree with other reviewers that reviewing the features of the car would be helpful. I also agree with another reviewer on October 15 and gave the review a 2.8. It looks like I rented that same car the first time I rented from Budget on this trip and the clutch gave out entirely and we were stuck from 7 pm until midnight until they could send out someone to verify that indeed it was a mechanical failure and not me so that I didn't have to pay for it and only then did they call for a tow and work out giving me another car the next morning. This mechanical failure entirely set back my vacation plans as we could not see what we wanted because the car wouldn't work. Budget needs to have mechanics drive the cars once they are returned to make sure they are working properly before sending them out again.
Pick up process
Pros: The upgraded vehicle we were offered without asking.
Cons: Budget were obviously the best value option at the airport as there were a number of other companies literally within the same building none of which were being frequented.
Consequently, the booking in process was long and torturous with only two staff on duty one of which seemed to be a trainee who, due to his inexperience constantly needed guidance which again prolonged the whole process for the many people in the queue.
The final result was an hour and a half delay in leaving the airport which, facing a further 2 hr. onward journey, was a debilitating start to our holiday. The solution would be more and better trained staff available to cope with sudden increases in demand.
Cons: We were not informed by Kayak that we should bring a bank letter certifying our ability to pay for damages. That required us to pay for liability insurance with a $1500 deductible.
Pick up process
Pros: The upgraded vehicle we were offered without asking.
Cons: Budget were obviously the best value option at the airport as there were a number of other companies literally within the same building none of which were being frequented.
Consequently, the booking in process was long and torturous with only two staff on duty one of which seemed to be a trainee who, due to his inexperience constantly needed guidance which again prolonged the whole process for the many people in the queue.
The final result was an hour and a half delay in leaving the airport which, facing a further 2 hr. onward journey, was a debilitating start to our holiday. The solution would be more and better trained staff available to cope with sudden increases in demand.
| Monday | 08:00 - 20:15 |
| Tuesday | 08:00 - 20:15 |
| Wednesday | 08:00 - 20:15 |
| Thursday | 08:00 - 20:15 |
| Friday | 08:00 - 20:15 |
| Saturday | 08:00 - 20:15 |
| Sunday | 08:00 - 20:15 |
Pros: I never got to pick up my car :(
Cons: Make COVID-19 go away so I can actually feel safe traveling.
Cons: I purchased third party insurance prior to pick up . When I arrived to pick up the car I was told that this insurance wasn’t valid and that I would need to purchase coverage from the rental car company or go uncovered. As the latter was not a good option I purchased coverage from the rental car company and it was outrageously expensive—much more than the cost of the rental. I will not rent from Payless again.
