Cons:The car wasn't ready. Had to wait over an hour. Then they tried to make you get an upgrade for more money
Pros:The first time I attempted to start the car after picking it up it engine light came on and it would not turn over. I had the road side assistance pick up the vehicle and called the hertz location. They said the would call me back when the vehicle arrived there and never did. I missed my window to be able to drive to a wedding and had to by a plane ticket at the last minute costing 500 more dollars than I intended on spending. I will never use them again!
Pros:Location and convenience near my house.
Cons:Pickup:Wasted an 30 minutes picking up my rental because the gentlemen entered the expiration date on my card multiple times. Car reeked of cigarettes. Passenger window need to be realigned. It made an irritating whistling sound if I drove on the highway. Drop-off: Lady try to charge me an extra 55 dollars for returning the car a quarter tank short. On a Nissan Sentra that would fill up with less than half that amount. She accepted my $10 bill and we moved on. Which I was perplexed even more because the dispute didn't take long. It was if she was just trying to get more money out of me. Not even sure she followed company policy, whether right or wrong.