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One location in Hudson
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Reviews
6,0 Okay
Nov 2022
2,0 Poor
Dec 2021
10,0 Wonderful
Oct 2021
8,0 Very Good
Sep 2020
Cons:
Nickel and diming is somewhat of a problem. The advertised rate disappears quickly.2,0 Poor
Sep 2020
Cons:
Rental location was closed on the scheduled pick up day.10,0 Wonderful
Jul 2020
Cons:
It was a pretty basic transaction. Hard to do much else.One location in Hudson
7 locations in Hudson
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2,0 Poor
May 2021
Pros:
car was niceCons:
2 day rental 9am-9am. I dropped the car off exactly at specified time (9am). I was told I would get an emailed receipt. I received said receipt at 11:54am with the return time listed as 11:54 am. They proceeded to charge my card for 3 days. Now I have to fight with Enterprise to get the charges reduced to what they should have been, exactly 2 days. Horrible!10,0 Wonderful
Jan 2021
Pros:
EverythingCons:
Cheaper prices8,4 Very Good
Oct 2019
Pros:
The easiness of pickup and dropoffCons:
Knowing what the fees would have been ahead of time10,0 Wonderful
Jan 2017
Pros:
I was picked up on time they were helpful with all my questions.Cons:
Price was over what I was told it was going to be10,0 Wonderful
Jan 2017
Pros:
Great customer service!10,0 Wonderful
Jan 2017
Pros:
Great price for a great car!!One location in Hudson
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5,6 Fair
Feb 2020
Pros:
Friendly staff, quick processCons:
I was told the car had EZ pass, it did not. Car smelled like smoke, used Q-tips and cigarettes left on floor between seats.7,6 Good
May 2017
Pros:
I used my debit card to pick up my car but it cannot pass the SSN check since the system is for credit only. I successfully used my debit card to complete all online process and there is no any notice telling me that until I walked 30 min to pick up the car and then get stuck there for an hour.4,4 Mediocre
Jan 2016
Pros:
the employees were very nice.Cons:
***Gas tank could not be opened to refuel before returning. At drop-off, the second attempt by the Budget employee was successful only with the help of a screwdriver to pry the tank cover open. Then, we were told we would have to go to a nearby gas station an fill the tank ourselves (we are talking possibly 2 gal), and then come back to return the car. Otherwise, we would be charged a $20 refueling fee. The whole drop-off process took almost an hour. Come on Budget...give the office some customer service latitude.10,0 Wonderful
Nov 2015
Pros:
Courteous agents4,0 Mediocre
Oct 2021
1,9 Poor
Sep 2021
Most popular car type | Full-size |
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