|Pick-up location||High Point|
8,0 Very Good
Pros:The staff was very pleasant to work with. I like the fact that I was able to get another vehicle instead of the first assigned vehicle that is not trust worthy for long distance traveling.
Cons:Options for vehicles should be considered. Explain how to navigate vehicle before leaving the lot.
Pros:Nice car model. Easy location.
Cons:Took over hour to pick up. Definitely was smoked in. No other choice and no upgrades available.
Pros:the folks at Enterprise were helpful and professional!
Cons:Was told I had to have full coverage in order to rent
Cons:Car interior was dirty Gas tank was only 3/4 full
Cons:Inside of van was not very clean. We got the one grumpy van they had on the lot with a bunch of brand new ones sitting around..that wasn't very cool lol...but a good value.
8,4 Very Good
Pros:They upgraded the car and we did not have to bring the car back full of gas. They were apologetic about the wait and supply issues.
Cons:Small location in hotel. We had a reservation for 12:00 pm, we didn’t leave until 2:30 pm. There were no cars, they had to another location to get one.
Cons:Address for drop off is in an abandoned mall. And no signage for the rental agency. No one picked up the phone when calling for directions.
Pros:We requested a full size car, wanting it for comfort. We were given a small KIA SUV. The seats were too small and uncomfortable, but the car drove well and was inexpensive on gas. Our luggage fit in the boot well
Cons:It took close to an hour to check in and I had a meeting to get to -I didn't allow enough time. Returning the car was better. The agents were very nice and friendly.
Pros:Great car Courteous, friendly service
Cons:It took at least 30 minutes to process the pick-up and pull up the car.
Show reviews that mention
Cons:have the car I reserved there and ready and not try to downgrade me especially when it was booked months in advance
Cons:Review your rental requirements it makes no sense absolutely none that a credit card is better then a debit card rethink that . I will never consider renting from you again
Pros:No it was all poor
Pros:Smooth transaction. Price online is what I paid.
Cons:Nothing to note.
Cons:I could have been alerted that the rental location where I was supposed to pick up the car closed at 6:00 PM, the same time as my pick-up. There was a fierce thunderstorm over Greensboro at that time, and I arrived at the rental facility at 6:08 to find it locked up tight. Not enough space here
Pros:Ease of pick up and dropoff