Hartford car hire reviews and directory
Enterprise![agency]()
Best rated
9.2 Excellent (42 reviews)
2 locations in Hartford
Enterprise
Locations in Hartford
47 Airport Rd+1 860 296 2511
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
51 W Service Rd+1 860 524 1411
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
6.0 GoodNov 3 2020
Pros: friendly and accommodating staffCons: the car's smells really bad..like someone who rented it before smoked a weed inside the car...terrible!!!!
10.0 ExcellentAug 21 2020
Pros: Yes
6.8 GoodAug 6 2020
Pros: The process for both pick-up and drop-off were super quick and easy, despite obvious limitations with covid.Cons: They left me in the dark about my refund for my deposit for using a debit card at pick-up. Still unsure if and when I’ll be receiving it back.
9.6 ExcellentOct 9 2018
Pros: Our flight wasn't until 7:30 p.m. and the car had to be returned at 11 a.m... We called Andrew at the Hartford location and for 4.$ extra we were able to keep the car until 4. They also allowed us to drop the car at a location closer to the airport. The experiecne made our trip that much more enjoyable. Thank you Enterprise. Your new loyal customers,
10.0 ExcellentSep 15 2018
Incredible servicePros: Staff was helpful, friendly and acommodating
10.0 ExcellentJul 20 2018
PerfectPros: The staff was very attentive to my needs.Cons: The toll pass I rented was invalid but the manager Alec refunded me and was extremely apologetic.
2.0 MediocreMay 27 2018
No carPros: I received a confirmation but there was no car available.
10.0 ExcellentOct 23 2017
Be sure you get the right shop for airport pickupPros: Jake from the Airport Rd. office called to make sure I wanted his (Brainard Airport) office in Hartford, and not them more likely Bradley Airport in Windsor Locks, serving the Hartford area. Thay was going above and beyond and saved me a LOT of trouble. The Bradley shop honored the rate (with higher taxes) and were friendly and professional. I have been scammed by the Alamo/National tactics and highly recommend Enterprise over those two chains.Cons: Only that the website didn't make the location abundantly clear. The system should know that "Hartford" might mean Bradley and alert the buyer. That may be Kayak's problem, not sure.
10.0 ExcellentSep 19 2017
Pros: Great price, fuel efficient carCons: Squeaks and weird sounds in the rear/trunk area but it drove fine.
10.0 ExcellentAug 14 2017
Fantastic friendly service at BDL Airport EnterprisePros: Excellent, helpful, friendly customer service! I was very impressed. Top notch young crew at the BDL location.
Hertz![agency]()
7.2 Good (96 reviews)
4 locations in Hartford
Hertz
Locations in Hartford
1005 New Britain Avenue+1 860 953 1069
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
108a Constitution Plaza+1 860 247 0044
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
2 Schoephoester Road+1 860 627 3850
| Monday | 04:00 - 23:59 00:00 - 00:00 |
| Tuesday | 04:00 - 23:59 00:00 - 00:00 |
| Wednesday | 04:00 - 23:59 00:00 - 00:00 |
| Thursday | 04:00 - 23:59 00:00 - 00:00 |
| Friday | 04:00 - 23:59 00:00 - 00:00 |
| Saturday | 04:00 - 23:59 00:00 - 00:00 |
| Sunday | 04:00 - 23:59 00:00 - 00:00 |
880 Weathersfield Avenue+1 860 296 3125
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
4.0 OkayNov 18 2020
Pros: Staff could have been friendlier....the drop off was easy.Cons: I picked up my car on 10/22...initially I thought the car smelled like smoke but I thought it might have been the guy that just drove it to me....but I reported it as I was leaving....the next morning I got into it again and yes it definitely smelled like smoke. So I drove it back when I went to get the paperwork that the guy filled out that reported I thought it smelled like smoke I found another form dated on 10/19 that said “customer reports it smells like smoke”. So I got another car...(I was keeping this rental for almost a month so I wanted to be sure that I was comfortable in it)....the next morning I got a Maintenance required soon message on the dash of the car I had just picked up. So off to the airport again ......the woman at the desk insisted that I didn’t need to return it but I said I was going to have the car for 3 1/2 more weeks and was traveling to NH and Maine. So she gave me another car which again smelled like smoke...so I went back inside and got another car which again smelled like smoke!!!!!! Finally I just kept that last car and got deodorizer but seriously folks! What the heck???? Hertz used to be the best but I will never rent from them again.... Very sad.
6.0 GoodNov 15 2020
Pros: The staff was friendly and helpful.Cons: The car was given to me in a parking garage, where it was a little dark so I didn’t see a few imperfections on the vehicle, but I didn’t have a problem when returning the vehicle. The staff didn’t record the gas correctly, so they thought I owed a balance when returning the vehicle at a half tank. Overall it worked out fine.
6.0 GoodNov 3 2020
Cons: clean the car better
10.0 ExcellentOct 17 2020
Pros: Tracy at check in was fantastic. Great job!
2.0 MediocreJun 24 2020
Pros: Staff very rude didn’t help me at allCons: Try to come up with a solution before kicking me out the store
4.4 OkayMay 21 2020
Pros: I likes the easy processCons: I don’t own a credit card, and at the time of pick up that’s what i was asked for. I had to delay my trip
2.0 MediocreOct 11 2019
Cons: Stop telling you pick up one location and then expect you to drive 30 miles out of your wat
8.4 ExcellentJul 16 2019
Pros: DROP WAS A BREEZECons: CAR COULD HAVE BEEN CLEANER
8.8 ExcellentJul 15 2019
Pros: Everything went smoothly. Drop-off was easy. Melanie assisted at drop-off and she was very pleasant considering she had another customer that was seated in the lobby continually interjecting and yelling at her as she tried to assist me.
10.0 ExcellentJun 24 2019
Pros: friendliness, helpfulCons: smile
Sixt![Sixt]()
8.7 Excellent (4 reviews)
1 location in Hartford
Sixt
Locations in Hartford
200 Prospect Ave+1 860 232 7368
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
9.6 ExcellentDec 4 2019
Cons: Not much
10.0 ExcellentJan 17 2017
Pros: Excellent customer service good vehicles i would definitely do business with them again
Avis![Avis]()
8.3 Excellent (4 reviews)
1 location in Hartford
Avis
Locations in Hartford
274 Leibert Road+1 860 241 0049
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 11:00 - 16:00 |
4.0 OkayOct 7 2020
Pros: The convenience and service I received at the time of pick-up and drop-off. Easy and seamless.Cons: I have never rented from Avis before but I have rented a car with other companies prior to this experience. I expected the Avis employee to walk with me to the vehicle and inspect the vehicle prior to me leaving with the vehicle. That did not happen. I was handed the keys and told I was all set. I walked to the car and noticed that it was dirty inside, leftover papers in the trunk and wrappers in the back door. About half way through my 750 mile commute I received a maintenance required notification on the dashboard for the rear seatbelts. I didn’t use the rear seat belts at all during my trip. The notification continued to prompt every time I would start the car. Just didn’t make me feel safe that all services/recalls weren’t serviced prior to letting a customer take the vehicle as a rental, especially with my lengthy trip.
10.0 ExcellentDec 21 2019
Pros: Super easy drop off and pick up!
9.6 ExcellentOct 16 2017
A tale of two locationsPros: So I mistakenly thought I booked the car for the Avis location close to the airport. Took the Avis shuttle from airport to their facility, and when the agreement screen popped up, the price showed as being close to $600!! I showed the clerk my reservation, with the price I agreed to as being $136, and the clerk said “Oh, I see the problem. Your booking is with the downtown Avis location, not the airport location.” So I used a rideshare app to go the 20 minutes to the proper facility, and got the price I was promised. But - are you freaking KIDDING ME? It costs 4 times as much for the same car, with the same company, if you rent it from the airport location instead? price gouging, anyone??? On the plus side, once I was at the proper location, the transaction was very smooth and the clerk very helpful
9.6 ExcellentNov 13 2016
Cons: Better signage needed to get to drop-off location.
Budget![agency]()
7 Good (24 reviews)
1 location in Hartford
Budget
Locations in Hartford
274 Leibert Road+1 860 247 0482
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 11:00 - 16:00 |
2.0 MediocreSep 14 2020
Pros: I didn't get the carCons: SOMEBODY TELLINGME THE RENTAL DIDNT GO THROUGH BEFORE I SHOWED UP THERE IN AN UBER AND GOT STRANDED
4.8 OkaySep 29 2019
Pros: Decent car and decent drop off experience.Cons: Upon pickup in Hartford, the employee was very unwilling to review scratches and damage prior to the trip and there was a lot. Employees were using vulgar raciest language with each other directly in the presence of several customers. Generally, terrible pickup location in an unsafe neighborhood.
2.0 MediocreJul 10 2019
Pros: Did not pick up car I specifcally explained a Bradley air port area pick up and when I got to Bradley to pick up the car I was told the pick up was in Hartford the rental at the airport cost me $450 dollars more. Very unhappy
9.2 ExcellentAug 7 2018
Pros: Good car, clean, well maintained. Friendly, efficient staff.Cons: Not enough staff at the Liebert Road site. When I picked the car up there was a thunderstorm coming up, and one poor fellow had to deal with a line of people impatient to get going, another line of people wanting to return, as well as the necessary inspections of outgoing and incoming vehicles. He should never have had to do this alone. That said, he did a great job considering the circumstances.
5.6 OkayOct 11 2017
Not the bestPros: upgrade for 7/dayCons: The cat urine smell in the car The cost. I booked the car as a vacation package deal and was not expecting the over 400 charge - I was under the impression the car was a "deal" this did not happen. I will not use a Package deal again.
2.0 MediocreAug 6 2017
Horrible customer servicePros: The advertised priceCons: I was renting through my company and needed the underage fee to be waived. I called customer service before I arrived at the Budget office to apply my company code, they couldn't assist me and referred me to the nearest office. The rep at the office said an underage charge wouldn't be added, went ahead and swiped my card then realized I was being charged double the price. So I decided not to proceed with the rental, but was still charged an absurd qmount of money.
6.4 GoodJul 26 2017
Budget operationPros: nice enough staff albeit aloof. quick and efficient serviceCons: rough crowd renting cars. one couple was fighting in the store. the guy working the counter let them be themselves (probably for his own self preservation). hard location to get to
3.6 MediocreJun 14 2017
Pros: The car itself was fine, and the attendants at the rental facility were very nice. Talking to representatives on Budget's national call center line to try to make modifications to the rental was a nightmare though.Cons: The rental facility was in the middle of nowhere. The facility had a toilet and sink but no toilet paper or hand paper towels. Talk about budget.
10.0 ExcellentMay 29 2017
Pros: Very comfortable, smooth ride and not that bad on gasCons: I tried to keep the car for another 2 days and it would of been about half of what i paid for 10 days
2.0 MediocreMay 22 2017
Poor svcPros: Nothing. Check-in took 50 minutes with only two customers ahead of me.Cons: Everything
Easirent![Easirent]()
1 location in Hartford
Easirent
Locations in Hartford
Bradley International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
Sunnycars![Sunnycars]()
1 location in Hartford
Sunnycars
Locations in Hartford
60 Schoepospher Road
Recent reviews
170 travellers who hired a car in Hartford gave the car agency they used an average rating of 7,7
Car hire locations in or near Hartford
When to book a car hire in Hartford
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Top tips for hiring a car in Hartford
- Book your car hire in Hartford at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Hartford
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Hartford are Enterprise (9,1, 54 reviews), Dollar (7,5, 79 reviews), and Hertz (7,3, 114 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.