Guadalajara car hire
Search hundreds of hire car sites at once for hire car deals in Guadalajara
Save up to 42%Compare multiple travel sites with one search.
Free to useThere are no hidden charges or fees
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
Guadalajara car hire information
| Pick-up location | Guadalajara |
|---|---|
| Car types | |
| Hire locations | 71 |
| Airport locations | 31 |
Cheap car hire in Guadalajara
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
KAYAK’s top tips for hiring a car in Guadalajara
- Planning on picking up a hire car for your trip to Guadalajara? If your flight lands at Guadalajara International Airport then you will find the airport’s various car hire desks in the main hall of Terminal 1.
- One of the more unique features of parking in Guadalajara is that you are often expected to tip for parking. Specifically, you will commonly see people guiding drivers to parking spaces nearby and, although they are not a professional service, they still expect a tip for their work.
- Traffic circles, or glorietas, as they are known as in Mexico, are a key feature of driving in Guadalajara. They are very common and can be quite intimidating for new drivers because traffic may be moving quickly and apparently dangerously through them. However, they are simple enough affairs as long as you drive defensively and know ahead of time where you are going.
- Rush hour in Guadalajara, like in many major cities in the world, is no joke. Drivers not wanting to get stuck in traffic are advised to avoid the daily rush hour if possible. In general, the morning rush hour goes from 6:30 a.m. and lasts until 9:30 a.m. or even 10:00 a.m. As for the afternoon and evening peak, it starts at around 5:30 p.m. and finishes up at around 8:00 p.m. One of the main avenues to avoid during rush hour in Guadalajara is the Anillo Periferico, as it is among the worst roads hit by congestion.
- Book your car hire in Guadalajara at least 1 day before your trip in order to get a below-average price
- Full-size car hire in Guadalajara are around 25% cheaper than other car types, on average
Guadalajara car hire experiences: the best tips from KAYAK users
FAQs about hiring a car in Guadalajara
What type of car is recommended for driving in Guadalajara?
Fortunately for travelers, all sizes of vehicles are found on the road in Guadalajara. So whether you prefer an SUV or a two-door coupe, you will be comfortable driving here no matter what. However, if you plan on exploring the older corners of the city, it may be worth renting a smaller vehicle as the lanes and alleys can become a bit narrow at times.
What’s the speed limit in Guadalajara?
Speed limits in Guadalajara, and in Mexico as a whole, usually are 60 km/h (37 mph) on roads with no posted speed limited, 60 to 80 km/h (37 to 50 mph) on larger arterial roads such as beltways and freeways, and 100 to 110 km/h (62 to 68 mph) on major highways,
Where are the best places to park in Guadalajara?
Private parking garages and lots are certainly the best options for travelers visiting Guadalajara. Though theft and crime are not an issue in most of the city, it still pays to stick to secure parking lots just in case. Additionally, such lots and garages are widely available in the popular districts of the city.
How much is the price of fuel in Guadalajara?
The average price of fuel in Guadalajara is R105,96 per litre over the past 30 days. Filling up a tank of fuel costs between R1 271 and R1 695, depending on the car size.
What is the most popular car hire in Guadalajara?
Full-size (Nissan X-Trail or similar) is the most frequently booked car hire type in Guadalajara.
How can I find car hires near me in Guadalajara?
Take a look at our extensive car hire location map to find the best car hire deals near you.
How much does a Full Size car hire cost in Guadalajara?
A Full Size car hire in Guadalajara costs R950 per day, on average.
How much does a Mini car hire cost in Guadalajara?
A Mini car hire in Guadalajara costs R1 459 per day, on average.
How much does a Standard car hire cost in Guadalajara?
A Standard car hire in Guadalajara costs R959 per day, on average.
Guadalajara car rental reviews and directory
MEXRENTACAR
4,8
Mediocre
59 reviewsCleanliness
6.0
Comfort
5.9
Pick-up/Drop-off
5.4
Value for money
5.0
3 locations in Guadalajara
Locations in Guadalajara
Aeropuerto Intl. de Guadalajara
+52 334 170 8243
Av. Adolfo López Mateos #1923
+52 334 170 8243
Av. De Las Américas #861
+52 334 170 8243
Filters
Reviews
2,0 Poor
Apr 2024
2,0 Poor
Jan 2024
2,0 Poor
Dec 2023
2,0 Poor
Apr 2021
Pros:
Horrible experience my rental was given to someone elseCons:
If someone rents a car it should not be given to anyone else regardless if there’s a lot of people asking for cars, you took my money you should save me the car I rented.2,0 Poor
Apr 2021
Pros:
NothingCons:
They did not honor the voucher. Wanted us to pay an exorbitant amount, and claimed it was not for a rental but for excess mileage. A total fraud. And very frustrating to arrive and be defrauded by this scam. Now another battle to get my money back.4,0 Mediocre
Mar 2021
Pros:
Not much really.Cons:
Better customer service from staff. Car smelled like urine whenever you turned in the ac. Seats and carpet were stained. Car was delivered with an empty gas tank.Alamo
4,8
Mediocre
44 reviewsCleanliness
4.8
Comfort
5.2
Pick-up/Drop-off
4.9
Value for money
4.5
2 locations in Guadalajara
Locations in Guadalajara
Av Vallarta 1285 Entre Emerson
+52 33 3613 5531
Miguel Hidalgo Intl Arport
+52 33 3688 8078
Filters
Reviews
4,0 Mediocre
Apr 2024
2,0 Poor
Oct 2023
4,0 Mediocre
Jun 2021
Pros:
They don't respect the reservation2,0 Poor
May 2021
Cons:
Tell me beforehand if you’re going to charge double extra for insurance. (I even called to confirm.) Ended up not renting the car.10,0 Wonderful
May 2021
Pros:
Fast processCons:
The pricing on insurance8,0 Very Good
Apr 2021
Pros:
Staff very friendly and easy and fast drop off!Cons:
The price!!!! It was a little to expensive for the time of the season and the type of car I rented and how there is no set price to rent a car. I recommend my nephew to rent a car from there too and he got a smaller car, for fewer days and more expensive than my rental.Budget
3,7
Poor
38 reviewsCleanliness
3.7
Comfort
3.8
Pick-up/Drop-off
3.9
Value for money
3.6
2 locations in Guadalajara
Locations in Guadalajara
Av. Mariano Otero # 1288
+52 33 3613 0027
Carr. Gdl-Chapala Km 17.5
+52 33 3688 5216
Filters
Reviews
2,0 Poor
May 2021
Pros:
Nothing. I arrived with a confirmation number and was told there was not a car available for me. I was left on the side of the road with no transportation in a foreign countryCons:
Everything! See statement above. I had confirmation and arrived to pick up only to be told no car was available. Literally stranded on the sidewalk in a foreign country with no transportation. Will never use kayak again2,0 Poor
May 2021
Pros:
They cancelled my car two hours before the time I got it scheduled. They just told me they wouln't give me a carCons:
Have something available.2,0 Poor
Apr 2021
Pros:
The agent sent me to a different place to rent a car only to find out they were a bunch of thieves. Not the agents fault.Cons:
Everything.5,2 Fair
Feb 2020
Pros:
Customer service representatives were friendlyCons:
The company making you purchase additional insurance was annoying when I had already purchased it through a third party company. Additional 260 was not necessary3,2 Poor
Jan 2020
Cons:
The vehicle couldve been in better conditions. The driver’s seat was broken and the seats were dirty. Also, I reserved a Jetta and they gave me a Vento. They would not honor my reservation for the vehicle I reserved.2,0 Poor
Dec 2019
Cons:
The whole experience was a mess! Ordered a Suburban, got a dated minivan. Took 2 hrs to prepare the car. People before us had waited 3 hrs. Most unorganized and disappointing experience with a rental I’ve ever had.U-Save
8,6
Very Good
1 reviewCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
6.0
Value for money
8.0
2 locations in Guadalajara
Locations in Guadalajara
Filters
Reviews
10,0 Wonderful
Apr 2024
Avis
7,2
Good
14 reviewsCleanliness
7.0
Comfort
7.0
Pick-up/Drop-off
6.8
Value for money
7.0
3 locations in Guadalajara
Locations in Guadalajara
Av De Las Rosas 2933
+52 33 3671 3419
Avenida De Las Americas 1169
+52 33 3817 5226
Carr Gdl Tlajomulco De Zu?iga
+52 33 3688 5784
Filters
Reviews
8,0 Very Good
Apr 2024
10,0 Wonderful
May 2021
Pros:
Friendly staff.8,0 Very Good
Sep 2016
Pros:
Rapidez entregaCons:
Nadie recibe auto al llegar8,0 Very Good
Jul 2023
2,0 Poor
Jul 2023
4,0 Mediocre
Feb 2023
Ace
6,1
Okay
6 reviewsCleanliness
4.5
Comfort
5.4
Pick-up/Drop-off
5.1
Value for money
6.2
2 locations in Guadalajara
Locations in Guadalajara
Av. Adolfo Lopez Mateos 1923
+52 33 4624 2114
Av. de Las Americas #861
+52 33 4624 2114
Filters
Reviews
2,0 Poor
Dec 2019
Pros:
Staff was semi helpfulCons:
Fully transparent pricing, bait and switch not appreciated it!2,0 Poor
Oct 2018
Pros:
NothingCons:
The service, they stole my money so sad2,4 Poor
Sep 2018
Pros:
Nothing;Cons:
horrible customer service it took over 2 hrs to get a vehicle, the vehicle I paid ACE was never carried by MEX rent a car (false advertisement), when I asked for a full refund the representative claimed she could not issue a refund, a supervisor from Mex rent a car told me to temporarily take a Toyota Camry (after making me miss an important meeting) and that they would deliver an SUV to me, as soon as one became available (empty promise).2,0 Poor
Aug 2017
Pros:
Nothing at allCons:
I made my reservation from this site for a full size sedan preferably a Optima since that is what the listing said, OPTIMA. A few days after reservation I purchased the insurance through the website since it was a pretty decent deal. Well at my arival apparently a Kia Optima means a small VW Jetta with bunch of scratches and the airbag light on. I showed her the listing and it said Kia Optima or similar full size, welll to them, a Kia Optima is not a full size but a Luxury category which costs waaaay more. The teller did not want to take the insurance I purchased prior but gave me two choices, I either purchase their insurance since for them the insurance I purchased was not a valid insurance or leave a $5,000 dollar deposit in guarantee if something happens to the car they will fix from those $5,000 dlls. Really? My first and my last rental from this company, hands down. P.s. The insurance they charged me was almost $300 dlls. Awesome!!!National
6,0
Okay
17 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
5 locations in Guadalajara
Locations in Guadalajara
Adolfo Lopez Mateos 2405 300
+52 33 4160 0160 ext. 2060
Av Mariano Otero 3261
+52 33 3540 8940
Ave Lazaro Cardenas 3073
+52 33 3614 4595
Ave Lopez Mateos Y Moctezuma
+52 33 3678 1234
Miguel Hidalgo Airport Chapala
+52 33 1603 2120
Filters
Reviews
10,0 Wonderful
Dec 2023
10,0 Wonderful
Jan 2018
Pros:
Courteous staff. Good car. Very pleased with the turn-in inspection of the car condition. Car was spotless at pick-up. (Alas, I could not turn it in as clean - washed the car the evening before turn-in, and the dusty Mexican dust took away the shine. I wanted to make it look. Better)Cons:
Did not like the explanation of the cost. At sign-in, they left me totally confused about the pricing, with the insurance. Then entered about US$400 on my credit card, as “deposit”?. When I turned the car in, they said, pay the new “bill” and your $400 is cancelled. At least that is what I think they said - I will see when I get my credit card bill later this month. If, indeed that $400 is cancelled - then National was truly excellent - the price was very reasonable (ie, very competitive). If not, kind of a rip off.2,0 Poor
Jan 2018
Pros:
NothingCons:
On kayak the vehicle specified a vw golf or similar. A car which was able to fit two suitcases. National offered a Nissan March instead, a car which I was only able to fit one suitcase in it's tiny trunk. I had to cancel cause the car did not provide what kayak offered. Very disappointed6,0 Okay
Aug 2017
Pros:
The employees are very nice, and helpful I have a broken SUV in the road. They very nice bring me another SUV. Take time but arrivedCons:
The first SUV interior seat looks duty to many spots on the seat.. not clean very well. Plus broken on the road in Mexico? And the second SUV looks ok, but star driving and feel vibrations so alignment and later the light engine come on6,8 Okay
Aug 2017
Pros:
Overall nice, clean van; excluding one malfunctioning IP light switch which made driving in the night or in the rain (lights on) difficult. Service was personable and friendly.Cons:
My Am Ex covers car rental insurance. I checked. The person attending insisted I pay for 3rd person insurance. I declined. She would only rent me the car if she secured $18,000 on the Am EX. $18k is beyond my limit. She got an extra $130 out of me.2,0 Poor
Aug 2017
Pros:
They wanted a $1500 USD Deposit to take the car. We walked out. False advertisement.Cons:
They tried to take our vacation money... nothing compared to renting a car in the states. Never again.Enterprise Rent-A-Car
4,9
Mediocre
1 reviewCleanliness
5.2
Comfort
5.2
Pick-up/Drop-off
5.2
Value for money
4.9
3 locations in Guadalajara
Locations in Guadalajara
Adolfo Lopez Mateos 2405 300
+52 33 4160 0160 ext. 2060
Ave Lazaro Cardenas 3073
+52 33 3613 8170
Miguel Hidalgo Airport Chapala
+52 33 1603 2120
Filters
Reviews
2,0 Poor
May 2023
Economy Rent a Car
4,5
Mediocre
29 reviewsCleanliness
4.8
Comfort
5.0
Pick-up/Drop-off
4.8
Value for money
5.0
One location in Guadalajara
Locations in Guadalajara
Guadalajara International Airport
+52 33 6601 8375
Filters
Reviews
2,0 Poor
Apr 2021
Cons:
Actually acknowledge the price that is given2,0 Poor
Mar 2021
Cons:
Phonecalls went unanswered. No office at the airport. I could not reach someone to ask for pickup. I had to cancel the reservation and ended up renting from a different xompany2,0 Poor
Mar 2021
Pros:
The staff was not very friendly and not recommended for nobody2,0 Poor
Dec 2020
Pros:
Staff was friendly and helpful but was still far below my worst expectations.Cons:
There needs to be a more clear communication about all incidental and or additional fees. The communication was not there and completely changed my experience from satisfactory to horrendously sub standard.9,2 Wonderful
Jul 2020
Pros:
The price was good.Cons:
Waiting time was not so great.2,0 Poor
Feb 2020
Cons:
Be open. Do not allow vendor to place pick up times when they are closed.Hertz
4,4
Mediocre
12 reviewsCleanliness
5.2
Comfort
5.4
Pick-up/Drop-off
4.8
Value for money
3.4
6 locations in Guadalajara
Locations in Guadalajara
Adolfo Lopez Mateos Sur 2500
+52 800 709 5000
Av 8 De Julio 2206, Interior A
+52 800 709 5000
Av Mariano Otero 1326
+52 999 911 8040
Av Nino Obrero
+52 999 911 8040
Carr. Chapala Km 14 #390
+52 999 611 8040
Plaza Urban Center Ll04
+52 800 709 5000
Filters
Reviews
2,0 Poor
May 2021
Cons:
The site we chose to pick up our car had a sign taped to its door instructing us to call a number. We waited for 20 minutes for someone to appear, who brought us to a different location 15 minutes away in the rental car we would be renting. They shouldn’t have made us go out of our way by advertising a false pick up location, it added unnecessary time and confusion to the whole experience. It was very pricy and there was a 4.5% hidden fee for using a credit card when we returned the car.2,0 Poor
May 2021
Pros:
U discriminate the one day rentalsCons:
They wouldnt renta me a car for a day therefore I hay to re-book my flight paying a bunch of money for it2,0 Poor
Jan 2017
Pros:
NOTHINGCons:
The car that we reserved and had confirmation for was not available upon arriving to pick up. This caused a lot of chaos and nerves as we were left without transportation. How can this happen when you have a confirmed reservation and are counting on having a vehicle? I've never experienced something this horrible and their customer service associates were horrible and didn't care we were left without transportation.2,0 Poor
Jan 2017
Pros:
Despite making a reservation, they had no cars available. They did not apologize at all for it, did nothing to help us make other accommodations, and so we were stuck without a car.2,0 Poor
Jan 2017
Pros:
Nothing. This is the worst experience I have had ever with a car rentalCons:
They didnt respect my reservation! Got there and they overbooked so I didnt get any car! Had to pay twice as much in booking last minute with another company and wasted half day of vacation. The guy at the reception wasnt even nice; he was giving all types of excuses.2,0 Poor
Jan 2017
Pros:
NothingCons:
We got to the Hertz and they didn't have a car for us. Their excuse was "sometimes people don't return the cars on time, sorry!" And we had to scramble last minute to get a rental elsewhere so we could still go on our trip.Advantage
4,4
Mediocre
8 reviewsCleanliness
5.3
Comfort
5.1
Pick-up/Drop-off
4.4
Value for money
4.4
One location in Guadalajara
Locations in Guadalajara
Guadalajara Int`l Airport - Europcar Carretera Guadalajara Chalapa KM 17.5
+52 322 209 0921
Filters
Reviews
2,0 Poor
Aug 2019
Cons:
The vehicle and price was not honored by the rental company4,0 Mediocre
Jul 2019
Pros:
NoCons:
The Worst experiencias2,0 Poor
Mar 2019
Pros:
absolutely nothingCons:
so this rental was through Kayak>advantage>carrental>europcar. there is the problem....2,0 Poor
Nov 2018
Cons:
Picking up the car took an hour because it was so slow to verify that our credit card provides insurance on our rental. I had checked ahead with our CC and printed out the information they sent in anticipation of this, but they wanted to see a policy with our name on it. After two international calls we were able to get them what they wanted. This should have been more clear ahead of time. The real problem came when dropping off the car. We told them that it had leaked some oil on my grandmother's driveway, so they could fix it for the next person. On noticing the oil, we monitored the oil level and decided to call it in if it got low. It was never too low so we enjoyed our trip. However, they accused us of damaging the car and causing the leak ourselves. My mechanic husband got below the car and saw one dent with rust on it (old damage, not due to us) and a loose bolt on the oil pan (also not our fault) with dirty oil junk that had accumulated over a long time. Within one minute of arriving, they told us the charge would be over $200 from the damage. They decided to charge us before a mechanic had looked at the car. What a pain! They obviously prey on people that don't know any better and are rushing to catch their flights. We had driven very little and had in no way damaged the car in the 30 minute drive to our destination. They were ridiculous! Avoid this company at all costs!2,0 Poor
Jan 2024
2,0 Poor
Jan 2024
keddy by Europcar
4,0
Mediocre
2 reviewsCleanliness
4.8
Comfort
4.8
Pick-up/Drop-off
6.0
Value for money
3.6
4 locations in Guadalajara
Locations in Guadalajara
Filters
Reviews
2,0 Poor
Feb 2023
One location in Guadalajara
Locations in Guadalajara
Filters
No reviews available
3 locations in Guadalajara
Locations in Guadalajara
Av Lazaro Cardenas 2838
+52 33 1562 0572
Av. Lopez Mateos N.830
+52 33 3880 7500
Carretera Guadalajara
+52 33 1652 1056
Filters
Reviews
2,0 Poor
Apr 2021
Cons:
I was not given an option to decline insurance coverage not needed or wanted. My reservation would not have been honored and they would have declined car rental. I had 8 pieces of luggage and 94 and 92 year olds with me. I had no choice but to accept very expensive insurance, not needed as my credit card covers it. Also, no car available on location for me and I had to wait a full hour for the car. I was lied to, being told it was being cleaned. I walked over to the cleaning bay to check and no caravan was there. I asked again and was told it was a few more minutes while they finished cleaning it. I confronted them and explained there was no car there and to give me an honest answer. They finally said it was coming from a different location. They still had to clean it when it arrived. Poor customer service and dishonest.2,0 Poor
Jan 2020
Pros:
Nothing at all never got a car rental !!!!Cons:
Everything specially don’t lie about prices insurance etc ....6,0 Okay
Oct 2019
Pros:
I did NOT like that I was not able to use the insurance I purchased through Kayak with this rental company. I WASTED MY MONEYCons:
A whole lot. How about you don’t offer insurance when the rental company is not going to accept it, requiring you to purchase additional insurance.2,8 Poor
Jan 2019
Pros:
The car was niceCons:
They did not honor the price that I booked with you guys, although I showed my confirmation for the booking they said I booked for a smaller size car (which was not true) we had car problems and got stranded with a broke down van, plus they stole some of our gas. Worst experience with a car rental2,0 Poor
Jul 2018
Pros:
Nothing !Cons:
I rented the car I was given a price online. I was to pay at pick up. Once I got to Mexico to pick up the car, Europcar try to charge my credit card $9,000 US Dollars for insurance protection. I declined it online because my credit card covers any theft or accidents. The gentleman at the rental place said that he needed me to send him my visas terms and conditions which I did. He then said he still needed to place a hold. Because of the large amount the bank placed a fraud alert, and shortly after he attempted to run my card for the $9,000 US dollars I saw that they had a sign in Spanish that read that if you purchase insurance with them then there would be a $5,000 Mexican pesos hold on the card. In the end because of the fraud alert and such they ended up placing the insurance I left a $700 US dollar deposit and upon return I was charged almost $200 US dollars for the vehicle which I only rented for 2 1/2 days. They overcharged me, my initial quote was for $70 US dollars. I am extremely dissatisfied. The only good news is that I called my credit card company and explained the situation and they will submit a claim so that I only pay my quoted amount. Locals told me that yes I was ripped off and that next time I should pay ahead of time rather than waiting to pay at pick up.2,4 Poor
Jun 2018
Cons:
I had the worst service and i got the worst car, it smelled awful on the inside and it was so dirty and it wouldnt run more then 40 km. I was also given the car with an empty tank in a city that i dont know and i didnt have any nearby gas stations. With the conversión of dollars to pesos i could have gone to a junk car place instead and gotten a car of better conditions. Lastly, i do not understand how RentCars can have such a nasty company like Eurocars. I am extremly disappointed that i spent my money for such poor service and experience.4 locations in Guadalajara
Locations in Guadalajara
Antigua Carretera A Chapala 6502, Parque Industrial El Alamo
+52 33 3160 1953
Calle Galileo Galilei 3792 Fracc Arboledas Zapopan Jalisco
+52 33 3642 4180
Carretera Guadalajara
+52 33 3160 1953
Chapala 6502
+52 333 642 4180
Filters
Reviews
4,0 Mediocre
May 2021
Pros:
AnythingCons:
The best they can do is answer the phone and keep in touch with the client via email or phone, my flight was delayed I tried to call them throughout my trip, I called them the next day I never had an answer4,0 Mediocre
Jan 2022
2,0 Poor
Jun 2021
Pros:
NothingCons:
They could of tried to help me get the car but didn’t!3 locations in Guadalajara
Locations in Guadalajara
20 De Noviembre Lot 9
+52 333 688 6256
Av Marino Otero 1288
+52 33 3121 0799
Carr Gdl-Chapala Km 17.5
+52 33 3688 5649
Filters
Reviews
2,0 Poor
Mar 2024
2,0 Poor
Feb 2024
2,0 Poor
Apr 2021
Pros:
NothingCons:
They didn’t have any car available at the time I reached the car rental office. They even told me that my only solution was to go to other car rental companies, however same day reservations are usually more expensive. I found another place nearby from the company Mex Rent a Car, however I had to Pay more than double the price of what I reserved on Payless. I will never choose Payless again.4,0 Mediocre
Nov 2019
Pros:
When I arrived to pick up vehicle the Payless Rental Agency had no office inside the airport or shuttle that takes you to pick up the office. You have to walk three blocks towards there office!!!! With a family of three small children and four suitcases.....Once I arrived to the office there was a line of about 15 people in front of me, which was not a problem because it was a Friday and I could understand the rush. Once it was my turn after one hour and half of waiting they informed me that the vehicle I had requested was not available even though I had reserved it with more than a week of anticipation. That they could offer me a regular car but that it would cost me about double what the original reservation would be. They informed me that because I did not do the reservation directly with them that I had to call you're office to change anything ……..I tried many times calling you're office but with no luck...….This has been the worst experience me and my family have had …..We have never been treated like this …...We will never you you're service and will definitely recommend to any one we know or meet never to use this service ever.Cons:
Everything..........When I arrived to pick up vehicle the Payless Rental Agency had no office inside the airport or shuttle that takes you to pick up the office. You have to walk three blocks towards there office!!!! With a family of three small children and four suitcases.....Once I arrived to the office there was a line of about 15 people in front of me, which was not a problem because it was a Friday and I could understand the rush. Once it was my turn after one hour and half of waiting they informed me that the vehicle I had requested was not available even though I had reserved it with more than a week of anticipation. That they could offer me a regular car but that it would cost me about double what the original reservation would be. They informed me that because I did not do the reservation directly with them that I had to call you're office to change anything ……..I tried many times calling you're office but with no luck...….This has been the worst experience me and my family have had …..We have never been treated like this …...We will never you you're service and will definitely recommend to any one we know or meet never to use this service ever......…Lastly I forgot to mention that they want to charge you a almost 3000 US dlls deposit to rent from them even though you get the full coverage insurance...Whoever does not listen to me and rents from them will definitely regret it when the arrive to their office......2,0 Poor
Sep 2019
Pros:
Nothing what i expected, terrible service and hidden charges, not the price they say it is.Cons:
Accurate pricing2,0 Poor
Aug 2017
Pros:
NothingCons:
Nothing3 locations in Guadalajara
Locations in Guadalajara
Avenida Nino Obrero
+52 800 021 2277
Carr, Guad-chapala Km 17.5
+52 800 021 2277
Plaza Urban Center Ll04
+52 200 021 2277
Filters
Reviews
8,0 Very Good
Feb 2024
2,0 Poor
Jan 2024
4,0 Mediocre
May 2021
Pros:
Friendly/Cons:
The prizing of the insurance2,0 Poor
May 2021
Pros:
Nothing, I showed up just to tell me they didn’t have the car I had booked. Terrible, they try to give me another car at a high priceCons:
They should of told me ahead of time they didn’t have the type of car I had reserved6,0 Okay
Jan 2021
Cons:
Letting customers know the real price, and telling them that is now required to buy full coverage insurance, and the price for it doubles the price for the rental,2,0 Poor
Jan 2021
Pros:
Do not rent here!! They lied to us about the car rental. Want more money (3x more). They blame all the to Kayak website do not have their inventory and intend of a full size car they want to have me a mini compact manual car from early 2000’s with a lot of damagedCons:
No not offer this company anymore I contact Hotwire and cancel this reservation. They told me that they try to scam us. I prefer to rent my own vehicle with budget3 locations in Guadalajara
Locations in Guadalajara
Avenida Nino Obrero
+52 800 365 1111
Carr, Guad-chapala Km 17.5
+52 800 365 1111
Plaza Urban Center Ll04
+52 800 365 1111
Filters
Reviews
2,0 Poor
May 2021
Pros:
N\ACons:
Had made reservations and reservations where not found when I got there gave them confirmation number that I had received they said they had no reservations under our name plus the car that we had reserved they had rented out already2,0 Poor
Jan 2021
Pros:
NothingCons:
Stop scamming people. Just because I didn’t want to buy the insurance I was forced to take the worst car.2,0 Poor
Jan 2021
Cons:
I did not rent a car with them bc they didn’t have the car any longer for rent.5,2 Fair
Feb 2020
Pros:
They are pretty efficient to pick you up and drop you offCons:
We arrived over two hours late and they have cancel my reservation they also need to stop forcing people to buy insurance it’s optional and if you don’t buy insurance they don’t give you the car2,0 Poor
Oct 2019
Pros:
Nothing when I went they didn't have the car and wanted to sell me something more expensive2,0 Poor
Jan 2019
Pros:
They had a carCons:
We rented a standard SUV but they did not have the car available. They only had a standard car. It was the last car they had in the lot.3 locations in Guadalajara
Locations in Guadalajara
Av. Adolfo Lopez Mateos 1923
+52 33 4170 8243
Av. Hangares # 13 Aeropuerto de Guadalajara
+52 33 4170 8243
Av. de Las Americas 861
+52 33 4170 8243
Filters
Reviews
2,0 Poor
Jul 2023
2 locations in Guadalajara
Locations in Guadalajara
Av. Mariano Otero 2397
+52 33 3123 2253
Carr.Guadalajara ChapalaKm17.5
+52 33 3688 5613
Filters
Reviews
2,0 Poor
Jan 2022
One location in Guadalajara
Locations in Guadalajara
Av Angares
0180 0225 4369
Filters
Reviews
6,0 Okay
Aug 2016
Pros:
We damaged the car a bit and they were understanding about it, did pay a penalty but came out cheaper than getting the insurance for the full week and a halve I did purchase the liability with the rentalCons:
Service was very slow2,0 Poor
Jul 2016
Cons:
$578.00 turned out to be $900.00 in fees,plus had to wait almost 3 hrs because they didnt have my veichle ready2,0 Poor
Aug 2023
2,0 Poor
Mar 2023
One location in Guadalajara
Locations in Guadalajara
Av. Solidaridad Iberoamericana 7973, San Jose El 15
+52 998 253 6110
Filters
No reviews available
One location in Guadalajara
Locations in Guadalajara
Filters
No reviews available
One location in Guadalajara
Locations in Guadalajara
Av. Solidaridad Iberoamericana No.7973 Col. San Jose El Quince
+52 33 3160 4536
Filters
No reviews available
One location in Guadalajara
Locations in Guadalajara
Filters
No reviews available
One location in Guadalajara
Locations in Guadalajara
Nueva Carretera A Chapala 2 9950, Guadalajara
+52 33 3688 5656
Filters
No reviews available
One location in Guadalajara
Locations in Guadalajara
Carr. Guadalajara-Chapala Km 17. 5
+54 9 11 5259 9877
Filters
No reviews available
3 locations in Guadalajara
Locations in Guadalajara
Av. Lázaro Cárdenas #2838, entre Av. Paseo de la Arboleda y Tonatzin, Col. Jardines del Bosque, Guadalajara, Jalisco.
+52 33 1562 0572
Av. López Mateos #830, Fraccionamiento Chapalita, Guadalajara, Jalisco.
+52 33 3880 7500 ext. 848
Carretera Guadalajara-Chapala# 8701 local 3,4 y 5. Col. El refugió. Plaza comercial Hangar, Tlajomulco de Zúñiga. Jalisco.
+52 322 105 0079
Filters
No reviews available
3 locations in Guadalajara
Locations in Guadalajara
Filters
No reviews available
One location in Guadalajara
Locations in Guadalajara
Av. de la Solidaridad Iberoamericana 7973, Col, San Jose del Quince, Guadalajara, Jal. Contact: +52 (33) 31 60 4536
+52 33 3160 4536
Filters
No reviews available
One location in Guadalajara
Locations in Guadalajara
Carretera Guadalajara
+86 10 6064 1387
Filters
No reviews available
Car hire locations in or near Guadalajara
Good to know
Most popular car type | Full-size |
|---|