Pick-up location | Greenfield |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in Greenfield
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Reviews
2,0 Poor
Oct 2022
10,0 Wonderful
Jun 2022
8,4 Very Good
Nov 2020
Pros:
Yes2,0 Poor
Sep 2020
Pros:
Nothing.Cons:
Ten days in advance, I paid and reserved an SUV for noon on 9/26/2020. When I arrived at 11:55am, I was told they had no vehicles available. I was told to come back later (2 pm) and they MIGHT have a car available then. Poor customer service. I had to change my plans and wait to pick up a vehicle from another company the next day as well as pay for another rental. I was told to call the Hertz customer service line to get a refund. I called and the representative told me they had no cars available at any of their locations. I requested a refund, I was told I would be refunded and emailed within an hour of the receipt showing the refund. That never happened. I am now disputing the charges with my credit card company.2,8 Poor
Sep 2020
Cons:
We reserved a car about 3 hours before we needed it (emergency situation) and when we arrived they told us there were no cars!? If there are not cars, do not allow people to make reservations thinking they have a car! We would have gone somewhere else. Awful.4,0 Mediocre
Sep 2020
Pros:
I booked a car the previous night and when I showed up they said they booked my car to someone else. I understand it was it was a surge weekend but a service like this should inform the customer so they are not left stranded. Not inclined to come back.Cons:
Inform the customer if you are unable to fulfill a rental agreement.5 locations in Greenfield
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3,6 Poor
Nov 2020
Pros:
Pick up was ridiculous then got stuck in a compact car even though we was okay with upgrading. Car was very dirty on the outside. Drop of was way easier of course. And the insurance don't waste your time buying it on kayak because they tell you it doesn't actually cover anything. Just ridiculousCons:
Communication of details10,0 Wonderful
Aug 2020
Pros:
Quick, friendly staff.6,0 Okay
Jul 2020
Pros:
The staff was friendly. Had to track someone down when it came to drop off...told to just leave the car with the keys in the ignition. They were too understaffed to do an inspection with me there. I understand the times are tricky but....Cons:
I was given a quote for $265.00 and when I picked up the car, I was told that they would just email me the charges and was told the same when I dropped the car off. I later discovered a charge for $470 on my credit card without being sent one email confirmation/declaration of the charges. I have contacted Enterprise to try to resolve this matter.8,0 Very Good
Dec 2019
Cons:
They “upgraded” me to a CUV with worse gas mileage. It’d be nice if they had the car I reserved.9,6 Wonderful
Oct 2019
Pros:
The convenience of pick up and drop off Quickly moving thru the process of each activityCons:
Everything worked as it should... I would have like a little lower rate but it worked out3,2 Poor
May 2019
Pros:
The price in which I booked the vehicle rental.Cons:
I had to go to Indiana because a family Emergency, I booked with you guys because it was the best Deal. Once there I went to pick up the vehicle the Enterprise worker did not give us the vehicle because we didn’t bought a return flight. Very inconvenient. Avis did rent us a car very happy with Avis.2 locations in Greenfield
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9,2 Wonderful
Jun 2017
Pros:
The car was clean and ready to goCons:
Even though I had checked in online the attendant told that I was late and that I was lucky I didn't lose my rental. Even if I was late and they didn't receive my online confirmation there is no need to tell me that. Besides it wasn't like they had a line of people waiting for cars.2,0 Poor
Apr 2022
One location in Greenfield
Most popular car type | Mini |
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