Franklin car hire

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Franklin, IN, United States
Jan 30 — Feb 6
Same drop-off
Franklin, IN, United States
Sun 30/1
Noon
Sun 6/2
Noon
Driver's age:

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Franklin car hire information

Pick-up locationFranklin
Hire locations1

Franklin car hire reviews and directory

Rated no. 1
Budget
Best rated
8.4 Excellent (7 reviews)
1 location in Franklin
Budget
Locations in Franklin
  • 8.5
  • 8.5
  • 8.5
  • 8
  • 8.5
Recent reviews
10.0 ExcellentAug 21 2019
Service counter experience
5.6 OkayFeb 23 2019
Felt very rushed when picking up the car, was asked to sign a sheet saying there was no existing damage before I even got to see the vehicle I was getting. When I did see it, there were multiple scratches and dents to document. Also the inside was dirty with purple drink stains all over the back.
9.6 ExcellentOct 24 2017
No problemsThe car was ready to go and in great conditionThe agent was out moving vehicles around and didn’t come into the office for awhile.
10.0 ExcellentOct 2 2016
Great ExperienceVehicle was comfortable & reliableNothing
Rated no. 2
Enterprise
8.2 Excellent (17 reviews)
7 locations in Franklin
Enterprise
Locations in Franklin
  • 8.4
  • 8.2
  • 8.2
  • 8.1
  • 8
Recent reviews
10.0 ExcellentDec 6 2021
It was super easy! I booked through Kayak, received a call from Enterprise confirming my pickup. I was in and out in 20 minutes. Everyone was very friendly and helpful. I'll be back!
4.4 OkayNov 23 2020
Enterprise did not have reservation in their system even though reservation showed confirmed through kyak
10.0 ExcellentOct 10 2019
Yes, they took me back home also, which was nice. The kid who took me was friendly.
6.8 GoodMay 21 2019
The staff was accommodating being that I decided I wanted a larger vehicle when I arrived however they didn't have one onsite. They called the next 3 closest locations and finally the third one had a smaller SUV. Once I got on the road though, I could tell the vehicle wasn't in good condition.The vehicle. The brakes went to the floor and it needed a new wheel bearing. It smelled like cigarettes. Going to a full size next time and test driving it before I accept it
10.0 ExcellentFeb 18 2019
Staff was friendly. Pick up and return process were quick.
6.0 GoodNov 2 2018
Price was higher due to vehicle options at the pickup location did not match the online availability.
7.6 GoodSep 18 2017
Good service, lousy ride.Service was very good. First time anyone has walked me out reviewed the rental and pointed important items.Comfort was lacking. Without cruise control I had to be on the gas pedal. That in combination with seating positions allowed car vibrations to cause pain in leg, ankle and foot. I had to stop every 2 hours to get relief. Okay local car very poor traveling car.of all the many rental cars, this one was the worst.
10.0 ExcellentMay 9 2017
From the beginning to the end of this process Enterprise representatives are excellent!
9.6 ExcellentDec 2 2016
Would Use Location AgainThe employees at the location were very friendly. The car we received (after the first) was in good condition and clean.The first car they wanted to give us had animal hair all over the back seat. Not just a few dozen hairs, but, you know, hundreds. Car only came with a quarter tank of gas.
10.0 ExcellentNov 29 2016
ImpressedCustomer service was great, car was clean and in good condition.
Rated no. 3
Hertz
7 Good (14 reviews)
1 location in Franklin
Hertz
Locations in Franklin
  • 6.9
  • 6.9
  • 6.7
  • 7
  • 6.8
Recent reviews
2.0 MediocreMay 22 2020
I did not use my rental. It was cancelled with Hertz on 4/20/2020 due to Covid 19. I have yet to see my refund despite repeated promises from them. Then today I read that they are possibly applying for bankruptcy. Sorry to leave my comments/problem on this forum but I just could not sit through another call. You can call me at 317/340-5611 if you are able to help me with this problem. Thank you, Rhonda Denzio
6.0 GoodJun 5 2019
Pickup was easy. Nice staff.The car was dirty when picked up. We usually receive a car that has been washed. They took extra money from us and we cant get an answer as to why. Been trying to get our money back for three days.
6.0 GoodApr 11 2017
Hertz rentalThe car was nice and served our purpose for the trip.we had reserved a full size vehicle and when we went to pick it up they did not have one as someone did not return a car on time, so we settled for a mid size. They did give us a free tank of gas for our trouble and added a second driver for free as this normally has a steep charge. We also go hit with a large toll fee after the trip that was about $25.00 more than the actual tolls were as this is a fee they tack on to handle the tolls.
8.8 ExcellentMar 17 2017
Nice car, good priceThe staff was friendly and helpful.If you use a debit card they pull your credit, beware of that. If you use an actual credit card they don't. This is really dumb I think.
4.0 OkayFeb 7 2017
Customer ServiceI prepaid for a 4 day rental, first mistake. Due to family emergency our plans changed. Branch manager would not try to work with the situation, even change to a 1 day rental. If you prepay, no chance for a refund. One reason I prepaid was to hopefully have an easy in and out transaction. Nope, car was not ready for the scheduled pickup time. 25 min. wait. Was offered an upgrade that was ready, for additional charge. Luckily with the change in plans I didn't travel far. When I went to refill fuel before returning the car, the access panel to the fuel tank would not open. Called the Road Side Assistance #, who was very courteous (Billy) was told he would take care of fuel charges. Returned to the branch told them about the issue. It took 2 people to open access panel, 1 to hold the release, 1 to pry open panel. I was traveling alone. Was then told I needed to go fill it up. This location is very convenient for me, but I will never use them again. VERY POOR.
2.4 MediocreDec 8 2016
AnnoyedNothingThe service and unclear necessities to rent
2.0 MediocreNov 26 2016
The car had a bad transmission and the dealer wanted to argue that it was normal for the car to act that way. I couldn't use the Hertz for the planned trip and was forced to borrow my son's car, instead. My son take the car back to the dealer the next day in my absence, only to be told that because he was not the "Primary Driver", there would be no refund, but rather a "Voucher" for a future rental. Hmmmm.
Rated no. 4
Avis
2 Mediocre (1 review)
1 location in Franklin
Avis
Locations in Franklin
  • 8
  • 8
  • 2
  • 2
  • 2
Recent reviews
2.0 MediocreJun 15 2021
The vehicle was not ready when appointment time arrived. Women behind the desk was rude and unhelpful to my daughter, who had never rented before. UNPROFESSIONAL
39 travellers who hired a car in Franklin gave the car agency they used an average rating of 7,6

Car hire locations in or near Franklin

Good to know

Most popular car type

Mini

When to book a car hire in Franklin

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Top tips for hiring a car in Franklin

  • Book your car hire in Franklin at least 1 day before your trip in order to get a below-average price

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