Erlanger Car Hire

Erlanger Car Hire

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Erlanger car hire information

Pick-up location Erlanger
Hire locations 3
Airport locations 2

Erlanger car hire reviews and directory

Rated no. 1
Best rated
8,1 Excellent (14 reviews)
1 location in Erlanger
Locations in Erlanger
3256 Loomis Road
+1 859 767 3132
  • 8.0
  • 8.1
  • 8.7
  • 8.0
  • 7.9
Recent reviews
5,6 Okay
Sep 24 2016
Extension needed due to 10 month old son's hospita
Pros: The lady at the desk was very nice and helpful. When I finally reached someone to extend my rental the man was very courteous and helpful.
Cons: They did not vacuum or clean the car that well. A quick run through of the features of the car would have helped. The screen for media, phone, maps etc. Was very difficult to figure out. Also the car was E85 fuel and I had no clue until I went to pump gas. I want sure if I could use E87 as there was no E85 to be found anywhere in the small town. I finally got a hold of a buddy who said it was fine to use E87.
8,8 Excellent
Nov 1 2016
Slow dropoff
Pros: Picking up the car at the Glenway location was very fast. Not so much at drop off. Check in person disappeared for 10 minutes as I pulled up. Only car to check in at 5 am. Shuttle driver was fast a courteous.
Cons: Slow return process.
10,0 Excellent
Apr 18 2017
Cons: Everything went well. The cars d customer service was excellent
3,6 Mediocre
Apr 18 2017
Easy return of a smelly car.
Pros: The return process at Port Columbus was wonderful and easy.
Cons: The car smelled horribly of cigarette smoke even though there were signs warning of a $250 fine if car comes back smelling of cigarette smoke. The smell never left and was most offensive.
9,2 Excellent
Jun 13 2017
Cons: Check in took a little longer than expected due to the car being in the wrong space
6,0 Good
Jul 20 2017
"All we have is minivans and pickup trucks"
Pros: The vehicle we eventually got (Chrysler Pacifica minivan) was clean and comfortable.
Cons: I reserved a Ford SUV. But upon arrival we were told "the only vehicles we have are a minivan or a pickup truck". Felt very much like 'bait and switch". The agent tried to appease us by giving us a free tank of gas - "just return the vehicle empty". When we did that, we were initially charged $175 (!!) for refueling fee. The agent willingly corrected it, but we wasted 30 minutes getting that fixed.
9,6 Excellent
Oct 24 2017
Good Experience with CVG Budget
Pros: Friendly attendants and good pricing. Car was exactly what I reserved and clean
Cons: Line moved a little slowly for check-in.
10,0 Excellent
Mar 20 2018
We will definitely rent from Budget again
Pros: The simplicity of the process from beginning to end. The courtesy of every employee we encountered was excellent
8,4 Excellent
Aug 2 2018
Nice car at a pretty good price.
Pros: Clean, nice new car. Worked great for what I needed.
Cons: Very slow and frustratingly long process to pick up the car in Cincinnati. Need more employees working check in to improve the experience!
9,2 Excellent
Sep 11 2018
No AFTER HOURS DROPOFFS!!! Are you kidding me!
Cons: I tried to drop off the vehicle at the designated location which was in a Holiday Inn lobby. The location did not accept after hours drop offs. I had to return the following day to return the car.
Rated no. 2
7,3 Good (6 reviews)
1 location in Erlanger
Locations in Erlanger
3256 Loomis Road
+1 859 767 3773
  • 6.7
  • 9.0
  • 9.0
  • 7.0
  • 4.7
Recent reviews
8,4 Excellent
Aug 31 2019
Pros: Car condition and friendly people
Cons: U should have mention that when I rent the car for 1400 $ it was not insured , the problem is financial and my request I wanted a car to put inside 2 luggage that wasn’t true this is why I had to pay much more than my budget
5,2 Okay
Sep 24 2016
Not the best car rental experience
Pros: Help in Erlanger was great. Attendant was patient and checked to see prices for different drop off locations in Savannah.
Cons: Was charged much more than the estimate at drop off. Car felt unstable on the road. Attendants in Savannah were not helpful when I inquired as to why I was charged more.
5,6 Okay
Mar 28 2017
Friendly staff
Pros: Very friendly sales associate that assured me that the woman in Des Moines Iowa was in the wrong for adding those insurance options and over charging us without permission.
Cons: Older gentleman checking gas clearly can not see bc I filled the car up with gas before return and he said I did not.
10,0 Excellent
Sep 18 2017
Super professional staff!!!!
Pros: The free upgrade to a bigger due to lack of my category chosen cars!!!
Cons: Nothing
5,2 Okay
Jul 3 2019
Pros: The car was clean and comfortable.
Cons: The car was vandalized and this was made possible because Avis in a Greece disables all car alarms. When we returned the damaged car, which was insured, the charged a fee for paperwork and increased the daily rate because it went from 3 days to 2 days.
9,2 Excellent
Aug 22 2019
Pros: I love the ease of the entire experience and location of the desk. The walk to the parking lot is short and convenient. No hard pressure up-sell! No games. No complaints.
Cons: I reserved a Citroen C2 and was given a VW Polo. Yes, technically the same class but a huge difference in trunk/hatch space, which is what I needed. I get it and understand how it is 'or similar' but in my case, I felt it with my luggage. The VW itself was great and almost brand new.
Rated no. 3
6,1 Good (11 reviews)
1 location in Erlanger
Locations in Erlanger
4204 Dixie Highway
+1 859 342 0141
  • 6.0
  • 6.4
  • 6.5
  • 5.6
  • 6.0
Recent reviews
10,0 Excellent
Nov 19 2016
Pros: The cost was very good.
Cons: It had a half of tank of gas. I expected it to be full so I could get right on my way and not have to stop and get gas right away.
4,4 Okay
Jan 2 2017
Never again
Pros: I didn't like anything about using hertz. I will never use them again.
Cons: Everything from start to finish. Customer service was horrible. Supervisor wouldn't even come out to talk said he was too busy.
2,0 Mediocre
May 31 2017
Read the VERY fine print....
Cons: Won't take a debit card, even though you have enough money to BUY the car! Don't have any credit cards, don't believe in them. Been almost two weeks and still waiting to get my money back. One more week, my attorney will be involved.
4,0 Okay
Jun 12 2017
Pros: Price
Cons: Added costs... car smelled like smoke.... windshield was cracked
4,0 Okay
Jun 18 2017
Had to cancel
Cons: Had to cancel due to a family emergency and they refused to give me a full refund since it was under 24 hours.
10,0 Excellent
Sep 27 2017
Free upgrade and car pictures taken in advance
Pros: I received a free upgrade from a compact vehicle (I believe that was the size I requested) to a crossover vehicle. Also, I was very pleased to see that the Hertz representative came with me outside to the car and was prepared to take pictures of any pre-existing damage on or in the car. In fact, the representative was ready to take pictures of anything I wanted documented on or in the car.
2,0 Mediocre
Oct 20 2017
Pros: I went to pick up at and there were none available. Hertz employee said they overbooked and had no cars. They did not offer in any way to try and find me a car. Tough luck no car and no customer service to help out. On top of it I tried calling someone from Kayak and Hertz. Virtually impossible to get a live person on the phone.
Cons: Horrible service. Hertz employees offered no help what so ever basically my unlucky day. Ruined our planned getaway.
7,6 Good
Apr 16 2018
Pros: Nice car but wasn't vacuumed recently so floors were a bit dirty on the inside.
3,6 Mediocre
May 19 2018
Pros: Car was what we needed
Cons: Had to wait 1 1\2 hours to get the car we reserved. Very poor excuses why it was not available when scheduled. Extra $200 credit not explained until after rental was completed. We will not make the mistake of renting from Hertz again.
9,6 Excellent
Apr 16 2019
Pros: Staff (becky) wonderful! Friendly and helpful and quick.
Cons: I wished there were a better way to get from airport to Hertz location and back. Other than that I couldn't have asked for better.
31 travellers who hired a car in Erlanger gave the car agency they used an average rating of 7,3

Car hire locations in Erlanger

FAQs about hiring a car in Erlanger

What is the best car hire agency in Erlanger?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Erlanger are Avis (7,6, 2256 reviews), Budget (7,4, 4215 reviews), and Payless (6,6, 2635 reviews).

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