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10,0
Helped me in a bind
Pros: I was greatful to find a one way rental from upstate NY to NH. The Hertz team was courteous and I didn't have to wait long. I got a lovely Kia Optima for my rwntal. It was so comfortable for my 8 hour drive. Thanks Hertz!!
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8,8
Pros: The people were friendly at the counter and took cars of my needs.
Cons: When I arrived there was no one at the counter to get my paperwork for me. There was only a quarter tank of gas at pick up. Airport was under construction and there was no signage on what to do to get the car..
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3,6
Pros: Agent was very helpful
Cons: Cost of the rental I wanted to rent another car with a drop off at another airport out of state. I was quested $1000.00 for the rental. I would love for a management person to discuss this with me. 843-215-7034 Gil cushing
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10,0
Pros: Great staff
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7,2
Pros: I really don't much about this since I was only there for 2 minutes to drop off the car.
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10,0
Pros: vehicle type and having had a choice, friendly staff in Elmira NY
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9,2
Ford Excursion Not Bad, But Not Great
Pros: It was relatively roomy for 6 people, one of which was under 6' tall. No room in the back for much more than a couple of bags. Third row had to climb out over the second row seats, but, that is to be expected. Would be nice to have power for recharging devices in a more convenient location, too. Interior amenities were lacking- clearly the base model. Nice power for such a large vehicle. Fairly easy for me to maneuver. As for booking, seemed to be a disconnect between the local office and the internet. Called the local office, they said they didn't have a vehicle, but then I was able to book one online through a proxy site. The staff was awesome in answering my many calls to ask specific questions about the vehicle.
Cons: Dropping off was a bit contentious, as there was no representative available at 9PM Sunday evening. Not a huge deal, but, I had to figure out some details on my own.
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10,0
Helped me in a bind
Pros: I was greatful to find a one way rental from upstate NY to NH. The Hertz team was courteous and I didn't have to wait long. I got a lovely Kia Optima for my rwntal. It was so comfortable for my 8 hour drive. Thanks Hertz!!
review from
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8,8
Pros: The people were friendly at the counter and took cars of my needs.
Cons: When I arrived there was no one at the counter to get my paperwork for me. There was only a quarter tank of gas at pick up. Airport was under construction and there was no signage on what to do to get the car..
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10,0
Pros: Great staff
review from
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10,0
Pros: vehicle type and having had a choice, friendly staff in Elmira NY
review from
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9,2
Ford Excursion Not Bad, But Not Great
Pros: It was relatively roomy for 6 people, one of which was under 6' tall. No room in the back for much more than a couple of bags. Third row had to climb out over the second row seats, but, that is to be expected. Would be nice to have power for recharging devices in a more convenient location, too. Interior amenities were lacking- clearly the base model. Nice power for such a large vehicle. Fairly easy for me to maneuver. As for booking, seemed to be a disconnect between the local office and the internet. Called the local office, they said they didn't have a vehicle, but then I was able to book one online through a proxy site. The staff was awesome in answering my many calls to ask specific questions about the vehicle.
Cons: Dropping off was a bit contentious, as there was no representative available at 9PM Sunday evening. Not a huge deal, but, I had to figure out some details on my own.
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