Pick-up location | Countryside |
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Car types | |
Hire locations | 3 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Countryside
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10,0 Wonderful
Jul 2019
Pros:
The staff was very friendly and helpful, the vehicle was up to date and clean. It was great!Cons:
Honestly I cant think of a better experience than what I had with Kayak and Budget.7,2 Good
Aug 2018
Cons:
Closed the office exactly at 6pm... I was a little late and they were gone. Wish they could have called me. Long line.4 locations in Countryside
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7,2 Good
Dec 2019
Pros:
Got a local rental with ease.Cons:
The dates I requested got changed and I didn't notice till a day before picking up the car. I was forced to make rental changes at the last minute so paid top dollar!!! It could have been worse had I not checked my reservation a couple of days before picking up.7,6 Good
Sep 2018
Pros:
Nice customer service rep at the rental location. Friendly and polite.Cons:
Only had one car on the lot which was different from what I was expecting based on my reservation preference.4,8 Mediocre
Dec 2016
Pros:
The staff was helpful and courteous.Cons:
The car interior was not clean. No other option available at that level.5,2 Fair
Dec 2016
Pros:
Had a car for last minute rental.Cons:
Price was too high for the type of car, even for a last minute reservation.10,0 Wonderful
Dec 2016
Pros:
Great Car for a great price. It made our Christmas :)10,0 Wonderful
Dec 2016
Pros:
Customer service was great3 locations in Countryside
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3,2 Poor
Nov 2019
Pros:
Staff was not friendly and not helpful. I was told that they don't have a car for me, even though I made a reservation. I don't recommend this location at all!Cons:
Staff didn't even try to locate a car for me. She didn't want to help me at all.6,0 Okay
Jun 2019
Pros:
The suv was nice, but needed to be cleaned.Cons:
The staff member was lazy, had a poor attitude, and unprofessional. Upon returning the car the same staff member was late and no one else was present in the office.2,4 Poor
Jul 2018
Pros:
supposed to pick up my rental at 9 am , waited one hour for a car to be lockated , another 1 hour drive to pick up the car , and another 1 hour drive back to first location , after all i missed my 5day trip , and when i returned the car after 2 days , got charge 70% of the price , talk to hertz associate and her response was “ unfortunately nothing i can do ....2,0 Poor
May 2018
Pros:
I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.Cons:
I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.2,0 Poor
Mar 2018
Pros:
Hertz as a company did a good job at giving us a replacement rental.Cons:
Both cars we got rearview mirrors that fell off9,6 Wonderful
Dec 2017
Pros:
I needed a car after an accident. Kayak allowed mecto rent for much less than if I had rented directly from Hertz. I always use Hertz, by thexway.Cons:
Hertz at the Marriot, in Oak Brook is quite ctricky to spot. Outside and indoor signage is inadequate. However, the Hertz staff is friendly and bery efficient, so that makes up for a frustrating scavenger hunt in search of the Hertz.One location in Countryside
One location in Countryside
Most popular car type | Intermediate |
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