Pick-up location | Clinton Township |
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Car types | |
Hire locations | 4 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Clinton Township
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10,0 Wonderful
Jul 2020
Pros:
Yes, the employee even waited 15 minutes longer to close so I could return car on specified day.10,0 Wonderful
Jun 2020
Pros:
Staff is very friendly and helpful. Service is very professional. I would definitely rent from them again and refer them to friends and family.10,0 Wonderful
Nov 2019
Pros:
it was very easy and fast. Tom was greatCons:
nothing3 locations in Clinton Township
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10,0 Wonderful
Jun 2020
Pros:
EasyCons:
More cars to choose from8,0 Very Good
Jun 2020
Cons:
More cars to choose from10,0 Wonderful
Oct 2018
Cons:
I would suggest that they disclose that there is a security deposit up front and not just in the fine print. This should be stated upon the main page or at least when the total due amount comes up.8,0 Very Good
Sep 2018
Pros:
Friendly service and staff. Clean.Cons:
No problems.9,6 Wonderful
Mar 2017
Pros:
Ease.One location in Clinton Township
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10,0 Wonderful
Sep 2022
4,4 Mediocre
Oct 2020
Pros:
Frankie the representative that correct the millions of issues I had was awesome.Cons:
Everything.. the shaking suv that was given to us, the being transferred 9times and unable to find my information after I already picked up the car, the CSR Lynn or Laura representative at the Airport in Tennessee. I was placed in line again after waiting for 30mins, placed on hold and hung up on.10,0 Wonderful
Jun 2019
Pros:
Staff was very friendly and helpful.Cons:
Every thing was perfect5,6 Fair
Feb 2017
Pros:
Friendly staff.Cons:
The car was dirty inside. Was not vacuumed on the seats or floor. Driver's seat had dried food on it. Gauges and controls were dusty.10,0 Wonderful
Jan 2017
Pros:
was an hour early car was ready and on drop off it took only a few minutes staff there were absolutely wonderful10,0 Wonderful
Sep 2021
2 locations in Clinton Township
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2,0 Poor
Jan 2021
Cons:
Did not have a vehicle available for me. The only vehicle on the lot had expired tags. Ended up paying double my quoted rate at a different rental agency in order to get a vehicle.5,2 Fair
Jun 2020
Cons:
Rented car on website til Saturday night.. when I checked in I was not told about how they charge til Monday no matter what and that there is no after hour drop off .. she did not extend the rental until Monday instead she told me to call Saturday to do it.. called Saturday and spoke to Angela and found out I can’t extend over The phone because I rented from kayak and I would have to come in Monday when I drop off and get the late fee waved. Just felt like this was a run around and won’t go to kayak or hertz again to rent a care.4,4 Mediocre
Aug 2018
Pros:
pick up and drop off was good and staff was nice and helpful.Cons:
Car was in poor condition. Seemed old and smelled bad. Cost double for what i usually pay for rentals and got a lower quality of car. Even thought he staff was great likely wouldnt rent from there again. Would of been more cost effective to take an uber or lyft.9,2 Wonderful
Mar 2018
Pros:
Easy pick up and drop off. Close location. Clean, new vehicle.Cons:
How easy and affordable the whole experience was. Very pleased10,0 Wonderful
Feb 2017
Pros:
Quick service getting the rental, staff very pleasantCons:
Nothing10,0 Wonderful
Jan 2017
Pros:
The Ladies that work the counter at the Clinton Township, MI-office are multitasking queens! They always smiled, joked, complimented and acted fast. One girl was helping 4 of us at one time, kept everyone smiling and had 2 guys in the office behind her just sitting around with coffee! That would have pissed me off if she wasn't to fast and friendly! All of the customers were laughing! Great Job!!!Cons:
Confused on weather I had insurance with Kayak or not-so I paid for insurance at Hertz. The reservation wasn't clear and I could not get into my phone fast enough with the long line. I still don't know if I had double coverage-did I?2 locations in Clinton Township
One location in Clinton Township
Most popular car type | Intermediate |
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