Chino Hills car hire information
| Pick-up location | Chino Hills |
|---|---|
| Car types | |
| Hire locations | 3 |
| Airport locations | 0 |
Cheap car hire in Chino Hills
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Top tips for hiring a car in Chino Hills
- Book your car hire in Chino Hills at least 1 day before your trip in order to get a below-average price
- Intermediate car hire in Chino Hills are around 76% cheaper than other car types, on average
FAQs about hiring a car in Chino Hills
Chino Hills car rental reviews and directory
Avis
10,0
Wonderful
6 reviewsBest rated
Cleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Chino Hills
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Reviews
10,0 Wonderful
Mar 2017
Pros:
Curteous and helpful8,0 Very Good
Jul 2016
Pros:
Rental process went smoothlyCons:
Car was dirty - the online damage waiver was different than walk away if purchased at location - 2 maintanence lights went on soon after pick up7,6 Good
Jul 2016
Pros:
Quick pickupCons:
Good10,0 Wonderful
Jul 2021
Enterprise
9,5
Wonderful
18 reviewsCleanliness
9.4
Comfort
9.6
Pick-up/Drop-off
9.6
Value for money
9.4
4 locations in Chino Hills
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Reviews
10,0 Wonderful
Oct 2020
Pros:
Loved the spacious vehicle.Cons:
Everything was great about this Vehicle. Very spacious the kids didnt complain they all had what they needed. Leg room , seats recline a bit, this vehicle was awesome. Kids want this vehicle to be ours. :)6,0 Okay
Aug 2020
Pros:
Easy drop off, poor quality cleaning inside and out. Had to wait longer than anticipated.10,0 Wonderful
Jul 2020
Pros:
.10,0 Wonderful
Jul 2019
Cons:
Low air pressure light stayed on even though we filled it.10,0 Wonderful
Jul 2019
Pros:
ExcellentCons:
Excellent9,2 Wonderful
Jun 2019
Pros:
Stephanie was super helpful and nice-Cons:
Quicker service for pickup and drop off-Airport Van
6,1
Okay
29 reviewsCleanliness
6.0
Comfort
6.2
Pick-up/Drop-off
5.7
Value for money
6.5
One location in Chino Hills
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Reviews
7,6 Good
Jul 2020
Pros:
The rental price was very reasonable.Cons:
Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.2,8 Poor
Jun 2020
Cons:
The first van I picked up failed to start after I brought home and packed the van with my luggage. It took me about 30 minutes to reach someone to report the issue. I had to drive back to the location and exchanged out for another van. The overall experience was a bit frustrating.2,0 Poor
Jun 2020
Pros:
Horrible experience will never use AVR.Cons:
For starters, I made a reservation and the office was never open. I waited 2 hours and called the number and no one ever answered or anything. Not even an apology or anything. I had to go to another agency and had to pay more because it was a same day reservation. So upset. Never using Kayak again either.2,0 Poor
Jun 2020
Pros:
When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!Cons:
The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.2,0 Poor
Jun 2020
Pros:
Absolutely nothing.Cons:
This place was shuttered and in the ghetto and did not answer our many calls previous to and during our pick-up time. It is literally a shell of a rental company and a scam. We were left high and dry on a van rental for a family vacation and had to scramble to figure something else out for ourselves after we spent much time driving out to them and trying to get them to respond. Disappointed and angry!10,0 Wonderful
Jun 2020
Pros:
Super easy super friendly great galCons:
The cost Of the car insurance was very high regret getting it otherwise I was very happy and will use your company again in the futureBudget
5,6
Fair
8 reviewsCleanliness
9.0
Comfort
10.0
Pick-up/Drop-off
6.0
Value for money
6.0
2 locations in Chino Hills
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Reviews
2,0 Poor
Apr 2021
Pros:
The car was nice and clean.Cons:
While the car was fine, the poor rating is for the lack of customer service that I experienced. The staff was (in particular Javier) is rude and very Unaccommodating. They made everything difficult for me as a customer. Every question or request was confrontational and was a “no” response. In the future, I will make sure to avoid Budget/Avis Diamond Bar for my rental needs. They have a 1 and a half star on Yelp, and I can totally understand why. Avoid Budget and Javier at all costs.2,0 Poor
Feb 2017
Pros:
Nothing. Discorteous staff. Did not get the chance to rent from that place. Im warning tourists who doesnt have a local id, that the guy would charge you double. I was supposed to get a package for 185 dollars, but when he found out that I dont have a California Driver License, he immediately jacked up the price to 450. It could be misrepresentation on the part of Kayak or maybe next time they would inform this branch of the requirements. Good thing, I booked through enterprise as 2nd option. so Please beware of this branch.Cons:
the Biased guy manning the store. Stay away, not unless your a local from chino hills.6,0 Okay
Jul 2016
Pros:
The car was very spacious, excellent on gas and comfortableCons:
Employees were very basic, got the job done but not an exciting personality like those you will find at enterprise that make you excited for your rental. But most importantly did not like that the car was not very clean. Also, had not been washed.Hertz
4,4
Mediocre
19 reviewsCleanliness
4.6
Comfort
4.8
Pick-up/Drop-off
3.9
Value for money
4.4
One location in Chino Hills
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Reviews
2,0 Poor
Apr 2021
Pros:
I called HERTZ the morning of my rental asking if they had a pick up service and I was told yes. I asked if I could schedule my pick up by 3:30 since my rental pick was at 4:00pm and was told there was no need to schedule my pick up to call back when I was ready. At 3:15pm I called and when I was asked my address I was told that I was out of the 5 miles radius by now it was 3:30pm. Then I was told that I could call Lift or Uber that they would pay for my trip. I requested a pick up from Uber which my trip cost me $52.79. Once I was helped I asked for my credit for the Uber ride and was told that they can only give me $15.00 however, they couldn't even give me the $15.00 credit since I booked utilizing a 3rd party. So bottom line they didn't give me the credit of $15.00 nor paid for the Uber ride. I also had to wait for them to go get the car washed.Cons:
BETTER COMMUNICATION AND BETTER CUSTOMER SERVICE9,6 Wonderful
Sep 2020
Pros:
Even though the Google said that they close at 6:00, we arrived a little after 4:00 not knowing they close at 4:00. After frantically trying to decide what to do, they opened their office up for us. Thank you!Cons:
The interior of the car was a bit dirty, but other than that, it was a great experience!2,0 Poor
Apr 2019
Pros:
The wait was long. I did not get the car that I already reserved and paid for. Had to call their 800 number myself to request a refund because the Hertz at this location would not do it.Cons:
What is the point of having a car reserved and paid for if Hertz just gave it to someone else because I was not there to pick it up on time? What worse. The lady came back to tell me there is another car, but I would need to pay more.2,0 Poor
Jan 2019
Pros:
NOTHINGCons:
EVERYTHING,THE SERVICE THE PEOPLE WORKING THERE....THE PERSON THAT ANSWERED THE PHONE WENT I COMPLAINED (COSTUME SERVICE).THEY ALL WERE LAUGHING AT ME........EVERYTHING6,8 Okay
Jan 2018
Cons:
Seems to be very disorganized. It took about 2 hours to pick up the car.2,0 Poor
Dec 2017
Cons:
Customer attitude, receptionist attitude, the company policy80 travellers who hired a car in Chino Hills gave the car agency they used an average rating of 6,8
Car hire locations in or near Chino Hills
Good to know
Most popular car type | Intermediate |
|---|
When to book a car hire in Chino Hills
Average daily price per month
Car hire prices as pick-up date approaches