10.0 ExcellentMay 1 2021
Everything went well
10.0 ExcellentApr 12 2021
Everything was as advertised. Easy pickup and drop-off. Would rent from them again
9.6 ExcellentFeb 18 2020
Staff very friendly. Drop off and pick up were a breeze.Nothing I can think of. My passengers lived the tall van, much easier to get in and out of. The sliding door was a little tough to close, an electric close and open function would have been the only thing that could have made it better.
9.2 ExcellentJan 27 2020
Staff very helpful, professional and friendly.Maxima I had reserved was not available. I had my wife drive me to this location, passing an Enterprise location very close to our home, because the Maxima was supposed to be held there for me.
9.6 ExcellentOct 29 2019
I received an email confirmation prompt the day before the rental, full walk through of the car’s interior functions including Bluetooth syncing, gas tank release, etc., and a phone call the next day asking if all was going smoothly with the car. Excellent customer care.
10.0 ExcellentOct 28 2019
Staff was great and quick getting me into my car.Nothing.
10.0 ExcellentMar 16 2019
Customer service at Enterprise in Raleigh is EXCEPTIONAL!
10.0 ExcellentDec 31 2018
Always a great crew at the Raleigh Hillsborough locationClose to home, easy pickup and drop off, great staff. Can't beat that!
6.0 GoodNov 18 2018
customer service was very good.I did not like the fact that I was rented a car out of Raleigh, not RDU. Maybe my error, I don't know. I changed the rental to the airport and the prices were much higher, mostly taxes. When I went to correct this, I got a runaround as to who to contact? Kayak? Enterprise? Kayak did not make anything easier or cheaper. You could spend hours trying to compare rates and in the end they are all the same. In the future I will go direct to a car rental company and avoid all the middlemen.
9.6 ExcellentSep 14 2018
Excellent customer service !From the pick up at my house all the way to the completion of renting a car was great.Car must’ve been used to pick up someone with long hair in the passenger seat had a lot of that otherwise it was perfectly clean.