|Pick-up location||Camp Verde|
Pros:Mike was very helpful in getting me on my way!
Pros:I had a small economy car rented for a one way from Prescott AZ to PHX. When I got there they told me that I could have a free upgrade because they needed a sports car back to PHX, We rented a Ford convertible Mustang for $55. It was so fun riding around for the day in Phoenix with the top down!!!
Cons:Not a thing!!!
Cons:Everything was great
Pros:Drop off took about 3 min
Pros:Lady was very nice and understanding
Cons:My Biggest issue with this location is you can’t find it.
Pros:I use budget a lot. I was overcharged once but other than that they have been awesome.
Pros:Friendly and helpful. Quickly checked me in and sent me on my way.
Pros:They were able to deliver the car to my hotel and slightly reduce the online rate due to an arrangement with the hotel.
Cons:I was "upgraded" to a Ford SUV. I do not like SUVs and this one was particularly poorly designed in keeping with the majority of American-made cars. More expensive on gas, a detriment to the environment, and a shoddy car (bigger is rarely better).
Pros:Clean Car. BUT NOTHING makes up for the 1 1/2 hour delay at the check out counter.
Cons:One hour and 35 minutes in line !!!! When I joined the line there were approx 40 people in line. When I finally got the car, there were about still 50 in line Only three (sometimes four) counter personnel !!
Pros:they accommodated my early pickup
Pros:The car was in good shape, friendly service.
Cons:Car wasn't ready and I had to wait to get it cleaned. Also, I expended another 90.00 for car insurance that was pushed on me last minute and they told me it would be a 500.00 deposit to not have the insurance. I was also asked to pick out a car " I liked" in person when I already chose a price package online before pickup. I waited about 45 minutes to get out with the car, and had to wait while the car inspector measured a small scratch on the bumper when I returned though I took extreme care of the car on my 48 mile 3-day rental. The car was not examined thoroughly or by the same person when I picked the car up.
Pros:Brian made the arrangements for pickup at the Sedona general aviation airport a breeze. Everything worked as advertised even with the confusion if a road construction project at the airport with which Enterprise had to deal. Stupendous customer service and great value for money.