1.9 HorribleJun 24 2021
The time it took to get the car was long. The windshield had a chip in it underneath the windshield wiper, of which the guy cleaning the “bugs” off the windshield would have seen and it split and they are trying to charge me for it although I was told I would not be charged and a note would be put on the account.
10.0 ExcellentMay 21 2021
Staff was super friendly.I thought I was booking at the airport, but the reservation was for an off site location. Luckily the great staff was able to move the reservation to the airport location. So it all worked out.
6.8 GoodApr 9 2018
8.0 ExcellentApr 3 2018
Good job Budget, Not so good KayakCar was clean, it ran well, it was available when I needed it, and the people at the Budget agency were friendly and helpful. The Budget agency allowed me to return the vehicle at the airport so I didn't have to book another 1/2 taxi ride back after returning the car. Thanks, Budget.I was not expecting to have to take a $50 taxi ride from the airport to pick up the car. I did not see anything about the vehicle not being available for pickup at the airport when I booked the rental. I can't blame Budget for that--that was Kayak's fault as far as I am concerned. Also, the car I had booked was not available and I ended up renting a much larger vehicle (although it was for the same price). Not used to getting 15 MPG...
10.0 ExcellentNov 30 2017
Good carsnice brand new car for my rental only had 200 miles on it when i picked it up very clean.na
9.2 ExcellentNov 27 2017
The gave me a upgrade after they told me about them running out of vansNot being told that the car that I ordered was not there but was given a upgrade
6.0 GoodSep 26 2017
Service was great!
10.0 ExcellentFeb 15 2017
2017 Ford Escape AWD Platinum 1.5L ecoboostQuiet, comfortable car, great for traveling. Loaded. Staff at Budget, West Omaha are awesome.fuel mileage, 1100 miles and only averaged 25.4mpg at mostly 65-70 mph. Should be 29-30, min.
8.8 ExcellentJul 23 2016
Staff was greatStaff was very accommodating to our needs. The van we rented was great and had no issues with it or with dropping it off. We never felt any pressure to hurry up and get it or drop it off.Someone else was paying for our rental. They spoke with the manager to make arrangements for payment. However, when I went to pick it up, those arrangements were 'out the window'. So I had to pay for it myself.
2.0 MediocreMar 24 2016
Hair Cleaning Fee?Budget charged me $250 cleaning fee for pet hair???? I could maybe understand a small fee for some extra vacuuming, but aren't they suppose to clean the cars anyway? I have rent cars plenty of times and taken our dogs on 10 day road trip and I have never been charged any cleaning fee. I don't recommend Budget if you are traveling with your furbabies! Budget is not pet friendly! Rent somewhere else!!!!!!