Bedford car hire

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Bedford, VA, United States
Dec 16 — Dec 23
Same drop-off
Bedford, VA, United States
Thu 16/12
Thu 23/12
Driver's age:

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Bedford car hire information

Pick-up locationBedford
Hire locations1

Bedford car hire reviews and directory

Rated no. 1
Best rated
7.8 Good (39 reviews)
2 locations in Bedford
Locations in Bedford
  • 8.3
  • 8.1
  • 7.7
  • 7.6
  • 7.9
Recent reviews
10.0 ExcellentSep 4 2021
Great customer service with clean and newer vehicle!
1.9 HorribleJul 20 2021
The car was filthy. The front tires were bald. There was a horrible grinding sound when the car turned. The staff issuing the car was not friendly at all.
9.6 ExcellentJul 8 2020
Friendly and quick for both pick up and drop off. In Lynchburg, they brought the car to me in front...I appreciate the great service! Thank you!
6.4 GoodAug 19 2019
Car was not ready at pick-up. Still needed to be cleaned. Gas tank only 1/4 full Car hood was left ajar, as I started to drive I noticed it and pulled over to close it.
4.8 OkayNov 1 2018
Lynch berg officeYou manager the worst person I ever met my life. I would like someone from the main office to get in touch with me Robert Veltre 732 887 6948 Thank you
8.8 ExcellentOct 5 2018
Pretty quick pickup/dropoff, nice car, a little high cost.Nice car, clean and in pretty good condition.Counter staff was quick and courteous but had to wait a few minutes for them to show up, both at pickup and drop off. Higher cost than rentals in neighboring town.
10.0 ExcellentAug 8 2018
GoodEasy and quick pick and drop off. Helpful staff when I had to change the drop off location
10.0 ExcellentSep 23 2017
Least Costly Rental EverThe cost of the one way rentalI was surprised at the not so great gas mileage.
5.2 OkaySep 12 2017
Convenient Locationeasy to use location.No one around at the drop-off. So could not make comment or ask questions.
4.0 OkayMay 31 2017
I've tried to call local number numerous times because I left something in the car. No one answers and I've called 10 times during office hours. Office was closed when I dropped off.
Rated no. 2
7 Good (38 reviews)
3 locations in Bedford
Locations in Bedford
  • 7.3
  • 7.2
  • 7
  • 6.9
  • 6.7
Recent reviews
1.9 HorribleSep 4 2021
Pick Up: They gave me an older car that smelled like cigarette smoke. While I was the only customer, it felt like I was an inconvenience and they rushed the process. Drop Off: As a Hurricane Ida evacuee who was stranded with canceled flights, I chose to drive down. When I returned the rental early to Gulfport, it was returned with almost the exact gas level as it was given to me with. Being in the area of a major natural disaster, there were gas lines which made it cost and time prohibitive to fill up 1 more gallon. Hertz charged me for a full tank of gas at $10 per gallon— which I consider to be price gouging knowing the situation at hand. The representative was overwhelmed and barely acknowledged the drop off.
1.9 HorribleJun 23 2021
Horrible customer service
10.0 ExcellentNov 22 2020
The staff helped me t sync my phone since I had never done it before and all was easy after that.I had not requested this kind of car, yet I found that I was more than pleased with every aspect of it. And since I sat in that car for three days straight, driving from east coast to west coast, that is saying quite a lot.
6.0 GoodJun 29 2020
Car was nice, clean, and comfortable.Rate at pickup was about $70 more than rate quoted. (This was quickly fixed.) Drop-off point was a Mazda Dealership - there wasn't any signage at all. I had to ask the sales guys if I was in the right place and, even after they pointed me to the right place, the only "signage" was a COVID notice on the door and a rug on the floor INSIDE the facility. When a customer is trying to return property you by a specific deadline, this additional stress is not a good thing.
9.2 ExcellentJun 24 2019
Staff was wonderful, very friendly and helpful. Easy drop off and prompt refund on hold.Can’t think of anything
2.0 MediocreMay 7 2019
NothingWas not able to rent because if their policy for security deposit. When reservation was cancelled my card was charged for the rental fee a second time. $350 charged to my credit for a rental that never occurred
10.0 ExcellentDec 2 2017
LYHExcellent customer service! They even brought the car to me so I did not have to hike to the lot.
2.0 MediocreNov 19 2017
bad customer service. car was paid for with third party priceline. insurance purchased as well. come to find when we got to the airport to get the car we were denied because we were using a debit card. clearly using the debit card to pay should have been a prompt to tell us we could not use this card for the car since it was not a major credit card. I dont even understand the difference anyway. pay is pay. this caused us to be late to an event where my sister was lecturing and a dinner in her honor was delayed. this could have all been avoided if the person booking would have explained this rule
10.0 ExcellentNov 9 2017
Easy process.Nothing.
8.8 ExcellentOct 16 2017
I would like to see lower rental rates per day,and have the airport allow your personal car be left,without paying a ridiculous charge for parking.
Rated no. 3
9 Excellent (8 reviews)
3 locations in Bedford
Locations in Bedford
  • 8.7
  • 9
  • 9.2
  • 9.2
  • 9
Recent reviews
9.2 ExcellentOct 15 2019
We got a car that did not have a manual with information on how to access the controls. The car honked every time we tried to use the cruise control. And it took forever to get the ad by Serius XM to go off the screen. We finally went online to find the car manual and were then able to locate and use the controls. The car worked well after that. More importantly, the people at Enterprise couldn’t have been nicer to deal with.
10.0 ExcellentJun 7 2019
Yes very
8.8 ExcellentDec 28 2018
Eddie was awesome and a super friendly guy!
4.8 OkayJun 10 2018
The car was still dirty from previous usage (trash, cigarette butts, etc.) 1st car the maintenance required light came on so we had to delay leaving for trip in order to switch to another rental.
10.0 ExcellentFeb 28 2018
ExcellentFast, friendly, easy to work with, and put my family and my concerns first.
10.0 ExcellentDec 29 2016
My first rentalOne year old car with an awesome heater Customer service and interaction was superb Told me the cons of not using their insurance didn't push me to switch great people would do againno complaints
Rated no. 4
7.2 Good (13 reviews)
1 location in Bedford
Locations in Bedford
  • 7.2
  • 7.5
  • 7
  • 6.9
  • 7.3
Recent reviews
10.0 ExcellentSep 19 2021
Great! The lady at the counter was super helpful!
10.0 ExcellentAug 9 2021
7.6 GoodOct 6 2019
The car was clean and ready for pick upThe car wasn't full of gas so they said if I filled it I would be credited. I had to go back because they initially didn't give me the credit.
10.0 ExcellentJun 4 2019
Pick up and drop off were easy.The lady behind the counter at the Lynchburg Airport was less than helpful. She seemed bothered by my questions. She was due any day to have a baby, and it really showed in her attitude. She should not have been at work, she should have been home resting getting ready to have a child.
3.6 MediocreJun 10 2017
Horrible Customer Service.The car worked and was clean.Lynchburg rental was just as bad. Horrible customer service. Was told I could go to the employee's job for her with checking the car in or I could leave my number and e-mail address and she could get to it later but there might be a late fee. Will not rent from either location again!
7.2 GoodApr 20 2017
Mixed bagRecommended a upgrade which I took advantage of. The Maxima was a incredible and comfortable experience for the 6 1/2 hour drive. The car exterior was washed.The interior of the car was not cleaned. Fingerprints were all over the back seat windows. Food wrappers were present in the car. The car seems to have needed maintenance as well. I was picking up some road noise from the rear axle and I also heard a bang sound when I took left turns coming from the rear as well. I did not feel the car was safe as it needed to be.
9.6 ExcellentDec 14 2016
Easy serviceChecked in at Lynchburg. No wait. Quick Service.Car had cigarette smell.
1 location in Bedford
Locations in Bedford
Recent reviews
98 travellers who hired a car in Bedford gave the car agency they used an average rating of 7,5

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