Pros:Really easy to check the car back in after use
Cons:Long waiting period to get the car
Cons:850 euro security deposit for a 1 day rental. Never again.
Pros:Car was well specced
Cons:Check in took ages c40 mins I think and as a result was late for my meeting
Pros:The pick up and drop off processes were super fast and friendly. I am not used to driving European cars and they answered a few questions that I felt were...lets say "basic", without making me feel like an idiot. The man at the vehicle return was very nice as well and informed me where the nearest gas station was so that I could fill up and return quickly before my reservation expired and I would have to pay for the gas refill.
8,0 Very Good
Pros:Drop off was Fast
Pros:Fast and professional service. Very nice people on the floor when you actually take the car.
Cons:We picked up the rental and immediately noticed the poor condition of vehicle. I told attendant and they said there was nothing that could be done. When arriving to our hotel and the city areas we noticed it wasn't going into gear properly. The valet attendant at the hotel also mentioned to us that something was wrong. We notified the company immediately and after 4 hours of waiting for a mechanic to show we decided to go get our kids something to eat. When we got back the mechanic had come and took the car with our personal belongings. Car seat, stroller and baby carrier and bag well over $1,000 worth of things. I had to pay over $100 in cab fees and call the police to get my things back from the company. This was all on Christmas Day. No one tried to fix or make this up to us. They did not care at all. I ended up having to spend $700 more in a rental because that's all that was available with another company at short notice on Christmas. I don't understand how people can be so cold hearted and inconsiderate.