Sheraton Charlotte Hotel

555 South Mcdowell Street, South Tower, Charlotte, NC 28204, United States
+1 704 372 4100

rate per night


based on 423 reviews
Sheraton Charlotte Hotel - Charlotte, NC, United States
Thu 6/24
Fri 6/25
Compare vs KAYAK |

Provider Nightly total
Priceline R1 563
Snaptravel R1 670

Good to know

Value for money


Distance to city centre

1,2 km

Location rating


Nearest airport

Charlotte Douglas

Distance to airport

9,5 km

Rooms available at Sheraton Charlotte Hotel

Thu 6/24
Fri 6/25

King rooms

R1 645+

Bed type
Nightly base price
King bed
R1 645 per night
King bed
R1 761 per night
King bed
R1 827 per night
King bed
R1 827 per night
R1 956 per night
King bed
R2 090 per night
King bed
R2 090 per night
R2 128 per night
King bed
R2 513 per night

Traditional rooms

R1 827+

Bed type
Nightly base price
King bed
R1 827 per night
Double bed
R1 836 per night
Double bed
R2 090 per night
Double bed
R2 199 per night
King bed
R2 202 per night
King bed
R2 289 per night
Double bed
R2 360 per night

Double rooms

R1 563+

Bed type
Nightly base price
Double bed
R1 563 per night
Double bed
R1 563 per night
Double bed
R1 692 per night
Double bed
R1 695 per night
Double bed
R1 810 per night
Double bed
R1 942 per night
Double bed
R1 958 per night

Standard rooms

R1 670+

Bed type
Nightly base price
R1 670 per night

Reviews of Sheraton Charlotte Hotel



Traveller rating


Time of year

Traveller type

Show reviews that mention

friendly staff in 186 reviews
room was very nice in 169 reviews
pay for parking in 117 reviews
nice and the hotel in 85 reviews
location was great in 84 reviews
bed was very comfortable in 76 reviews
rooftop bar in 60 reviews
bathroom not very clean in 51 reviews
amazing view in 46 reviews
indoor pool in 44 reviews
water in the shower in 42 reviews
fridge in room in 37 reviews
refrigerator or microwave in 23 reviews
downtown charlotte in 10 reviews
sheraton in 8 reviews
  • Excellent
    Oct 2019

    Great hotel, rooms were spotless. Perfect location for enjoined downtown

  • Excellent
    Sep 2017

    A perfect start to a perfect weekend

    My fiancé and I recently became engaged and were celebrating her 26th birthday in Charlotte. We have a very busy schedule so it was a relief when I called the Sheraton to inquire about early check in. They said that would be no problem and made a note on my account. Once we arrived, we were informed we had been chosen to be guests of the day. This included an upgraded room, complimentary food and parking, and a direct number to the hotel manager. Was this by sheer luck we had been chosen for this on such a special weekend? Whatever the case, we were thrilled by the upgrade. When we entered our room, however, we encounter a problem. No fridge! With a bottle of champagne and food we had brought on our travel getting warmer by the minute, I quickly called Cesar, the hotel manager, who promptly sent up a mini fridge. Once we left the hotel we encounter another snag. Our key tags which were supposed to let us out of the parking lot, were not working. Again, I called Cesar who, flew to our reschedule. After that the trip went on without a hitch. The location is perfect (just a 7 minute jog from downtown and the epicenter) and the staff is delightful. I've worked in customer service all my life and cannot remember a better experience than this one. My fiancé and I plan on getting season passes to US National Whitewater Center and attend more Panthers game, now that she's a newly acquired fan. Cesar and the Sheraton have won over my business, although it's going to be pretty hard to match our first experience there. Thank you to everyone who helped make it possible.

    Absolutely nothing

  • Good
    Jul 2016

    Nicole and dime you

    The hotel overall was nice. Quiet great location, nice atmosphere.staff was very friendly bed super comfortable!

    The parts I didn't like, parking in their garage was $25 a day, which is ridiculous, if I had not parked elsewhere it would have been an extra $75! The other thing as the bathrooms were updated which was great except you have to climb completely into the tub to turn the water on and because of no shower curtain design water gets everywhetr

  • Okay
    Jan 2015

    Not Worth The Price

    Hotel is about average for a Sheraton. Fancy coat of paint but behind the shine is not really worth the price. HELPFUL AND KIND STAFF.

    No thermostat in room. Small room for a "Deluxe King". They charge for every little thing. Including $20 a day Parking FYI. THE SHOWER WAS EITHER ICY COLD OR BLISTERING HOT.

  • Okay
    Nov 2014

    Not what you would expect from a Sheraton

    The staff was good, bartender was great (a little overworked), lobby looked great, room looked great until you looked at the bathroom area with rust in the tub and inconsistent water temperature and pressure

    You can tell that the place had recently been renovated, the craftsmanship just wasn't there, 2 out of 4 elevators working on an nfl game weekend... Unsat when I have to wait in a line for five minutes just to get to my room

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Sheraton Charlotte Hotel


Work and play in downtown style at Sheraton Charlotte Hotel. Our Charlotte hotel is one mile from the Charlotte Convention Center hosting innovative expositions by day and the Spectrum Center for local NBA team game by night. Join the excitement of a football game at Bank of America Stadium before returning to our uptown hotel for a drink at Red Salt by David Burke. We offer more than 65,000 square feet of event space, in partnership with Le Meridian hotel, with room for up to 1,800 guests for business and social occasions. Our indoor and outdoor pools and on-site fitness center keep you active no matter the weather in Charlotte. At the end of the day, relax at our rooftop Cloud Bar, then head to the Social Bar & Kitchen restaurant for a meal with friends. Our hotel offers modern style and amenities, including free Wi-Fi, valet parking, 24-hour room service and Sheraton Sleep Experience bedding. Wake up to a view of the uptown skyline during your stay at Sheraton Charlotte Hotel.




Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly
Air conditioning

7,9 Good

based on 423 reviews









Check in


Check out



Policies vary by room type and provider.

Amenities at Sheraton Charlotte Hotel

Conference rooms
Computer use available
Wedding services
Free Wi-Fi
Business centre
Wake-up service
Entire unit wheelchair accessible
Pets allowed on request. Charges may apply.
Executive lounge access
Safety deposit box
Cribs available
Fire extinguisher
Gift shop
Seating area
Flat-screen TV
Multi-lingual staff
Fold-up bed
Free toiletries
Smoke alarms
Accessible by lift
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Outdoor pool
Socket near the bed
Alarm clock
Key card access
Sofa bed
CCTV in common areas
Allergy-free room
Kids meals
CCTV outside property
No smoking
Hand sanitiser in guest accommodation and key areas
Express check-out
Body soap
Fitness centre
Bottle of water
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Toilet paper
All plates, cutlery, glasses and other tableware have been sanitised
City view
Trouser press
Coffee machine
Guests can opt out of accommodation cleaning
Parking (surcharge)
Staff follow all safety protocols as directed by local authorities
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Wardrobe or closet
24-hour front desk
Storage available

FAQs when booking at Sheraton Charlotte Hotel

Does Sheraton Charlotte Hotel have special cancellation policies due to coronavirus (COVID-19)?

Where is Sheraton Charlotte Hotel located?

When is check-in time and check-out time at Sheraton Charlotte Hotel?

Does Sheraton Charlotte Hotel offer free Wi-Fi?

Does Sheraton Charlotte Hotel offer free parking?

Does Sheraton Charlotte Hotel offer free airport shuttle service?

How far is Sheraton Charlotte Hotel from the airport?

Can you bring pets to Sheraton Charlotte Hotel?

Does Sheraton Charlotte Hotel have a pool?

Photos of Sheraton Charlotte Hotel

Sheraton Charlotte Hotel - Charlotte - Lobby
All photos (28)
Sheraton Charlotte Hotel - Charlotte - Bedroom
Bedroom (2)
Sheraton Charlotte Hotel - Charlotte - Bar
Bar (1)
Sheraton Charlotte Hotel - Charlotte - Pool
Pool (3)
Sheraton Charlotte Hotel - Charlotte - Lobby
Lobby (1)

Property safety measures

Sheraton Charlotte Hotel has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Most popular landmarks

  • NASCAR Hall of Fame0.6 km
  • Spectrum Center0.9 km
  • Bechtler Museum of Modern Art1.1 km
  • North Carolina Blumenthal Performing Arts Center1.2 km
  • Bank of America Stadium1.4 km
  • Discovery Place1.5 km

Nearby hotels


8,1 Excellent (403 reviews)
0,05 km
R2 085+
8,5 Excellent (274 reviews)
0,37 km
R1 714+
8,7 Excellent (980 reviews)
0,48 km
R1 842+


8,5 Excellent (955 reviews)
0,62 km
R1 685+
8,5 Excellent (274 reviews)
0,37 km
R1 714+
8,7 Excellent (980 reviews)
0,48 km
R1 842+

Most recommended

8,9 Excellent (551 reviews)
0,55 km
R1 985+
8,7 Excellent (980 reviews)
0,48 km
R1 842+
8,6 Excellent (804 reviews)
0,58 km
R1 885+