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Distance to city centre
|"Spacious room, clean, awesome staff"||(in 25 reviews)|
|"Extra spacious, very clean, good breakfast."||(in 26 reviews)|
|"Very clean very comfortable"||(in 18 reviews)|
|"The hotel walls are extremely thin."||(in 13 reviews)|
|"The hotel walls are extremely thin."||(in 13 reviews)|
|"The pool was closed."||(in 11 reviews)|
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The customer service.
The room and amenities were great. The rooms were clean and the bed was beyond comfortable.
We made two separate bookings to extend our stay at this hotel. We were told when we checked in for our first night to come back downstairs in the morning at checkout (12pm) and recheck in the the same room. The next morning arrived and we did exactly that. We rechecked in and came back upstairs to relax. We got a knock on the door from housekeeping and we relayed the message that we had extended our stay and we had a separate booking for the room. She told us about okay. After about 10 minutes there was another knock at the door and management for housekeeping was at the door. She was rude and told us “y’all don’t have a reservation for this room. So y’all need to leave because my staff needs to clean this room and it’s 12.” We explained to her that we had confirmed our second night with the front desk and they knew we were here and had another night scheduled. Her response again was that “the lady at the desk you checked in with is not the manager, y’all can’t be here”, that this wasn’t her problem and we needed to go down to the desk because it’s 12pm and it’s checkout. We went to speak with the manager of the hotel and confirmed our second reservation. He said that he did see the reservation and explained that the person who checked us in unfortunately had not conveyed that to housekeeping and he apologized. We explained to him that the delivery of the message we received could have been relayed differently. As we’re speaking to the manager about our experience the housekeeping manager interrupted and said “I was not rude to y’all...I was not rude! Y’all didn’t show up in my system—“ to which the hotel manager had to stop her and asked her to leave. It was not the hotel manager’s fault. In fact when we asked to cancel our second booking he did so and did not charge us for the previous night’s stay. However, the housekeeping manager’s behavior was inappropriate and will likely be the reason we do not return to this hotel.
Amazing all the way around
The room was very spacious
The Indian lady staff who. She was a very big help whenever I approached her. The other staff were all â€œblahâ€.
Besides hotel employee, the lady staff at the front desk, the other staff would â€œappearâ€ to be helpful but not quite... like what I wrote above, they were just â€œblahâ€. I did not get the services I expected because of the COVID-19
Welcome to Home2 Suites by Hilton Charlotte University Research Park. We are conveniently located right off of Interstate 85 and just minutes from I-77 and I-485. This all-suite extended stay hotel is just around the corner from UNC Charlotte, Carolinas Medical Center the University Boardwalk and down the street from the VA Hospital. Being just 15 minutes away from the CLT Airport, Time Warner Cable Arena, Concord Mills Outlet Mall, Verizon Wireless Amphitheater, Uptown, The Convention Center, Oasis Shriner’s Club and the Epic Center – it’s the perfect location for anyone visiting the city of Charlotte. Here for work? Our hotel is 1 mile from Allstate, AT&T and IBM offices. Sports fans will love our proximity to Bank of America Stadium, Charlotte Motor Speedway,ZMAX Dragway and the NASCAR Hall of Fame. Make yourself at home in a spacious studio or one-bedroom suite. All suites have moveable furniture, a full kitchen, and a living area with sofa sleeper and 42-inch HDTV. Stay productive with complimentary WiFi and PrinterOn® wireless printing. Our pet-friendly hotel welcomes your four-legged family. We have comforts covered for your extended stay in Charlotte. Start the day right with a complimentary Inspired Table™ breakfast, including bacon, eggs, oatmeal and breakfast sandwiches. Our unique Spin2Cycle fitness and guest laundry facility is open 24 hours to fit your schedule. Take a dip in the indoor saline pool, or head outside to relax by our firepit or grill out on our patio. The hotel also has a Home2Mkt convenience shop, 24-hour business center, and meeting space for small social gatherings or hosting corporate clients.
based on 331 reviews
Things to know
- Clean hotel facilities
- Great reception
- Spacious rooms
- Good kitchenette
Policies vary by room type and provider.
FAQs when booking at Home2 Suites by Hilton Charlotte University Research Park
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Reviews about Home2 Suites by Hilton Charlotte University Research Park
Most popular landmarks
- Historic Rosedale Plantation 7,3 km
- Charlotte Museum of History 8,1 km
- Charlotte Motor Speedway 8,1 km
- Charlotte Amtrak Station 9,4 km
- Discovery Place 11,4 km
- North Carolina Blumenthal Performing Arts Center 11,8 km
|Concord Regional||9,7 km|
|Charlotte Douglas||19,5 km|
|Charlotte Bus||11,8 km|