Hotel City Heart Premium

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Mosquito net
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Delivered food is securely covered
• First-aid kit
• Safe
• Cleaning products

Basics

• Mobile hotspot device
• Wi-Fi available in all areas
• Internet
• Fan
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Body soap
• Towels/sheets (extra fee)
• Conditioner

Dining

• Electric kettle
• Packed lunches
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Minibar
• Snack bar
• Tea/coffee maker
• Kettle
• Refrigerator
• Coffee machine
• Vending machine (snacks)
• Dining area
• Dining table

Services and conveniences

• ATM on-site
• Business centre
• Car hire
• Wake-up service
• Concierge service
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Express check-out
• Private check-in/check-out
• 24-hour front desk
• Conference rooms
• Safety deposit box
• Bottle of water

General

• Executive lounge access
• Interconnected room(s) available
• Lockers
• Storage available
• Fireplace
• Seating area
• Slippers
• Sofa
• Telephone
• Tile/marble floor

Bathroom

• Hairdryer
• Private bathroom
• Shower
• Shower cap
• Bathtub
• Toilet
• Toilet paper
• Toothbrush
• Walk-in shower

Accessibility and suitability

• Entire unit wheelchair accessible
• Designated smoking area
• Non-smoking rooms available
• Adults only
• Lift
• Accessible parking
• Upper floors accessible by lift

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Trouser press
• Iron and ironing board
• Drying rack for clothing

Bedroom

• Fold-up bed
• Socket near the bed
• Sofa bed
• Cleaning products
• Wardrobe or closet

Parking and transportation

• Parking
• EV charging station
• Street parking
• Airport shuttle

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Shared lounge/TV area
• TV

Outdoor

• Garden
• Terrace/Patio
• Balcony

Workspace

• Fax/photocopying
• Desk

Things to do

• Evening entertainment
• Night club

Pool and spa

• Hot tub

Family friendly

• Children's high chair