Carlsbad hotels near Mill Colonnade

Pros: Location was superb. Breakfast lovely, even bubbly. Beautiful breakfast room.

Pros: Truly one of my most beautiful places I have ever had the privilege of staying. The city of Karlovy Vary is magical and the hotel was gorgeous, staff was lovely.

Pros: Very comfortable bed, sparkling clean room. Delicious breakfast buffet. The Pupp restaurant, the Pupp cafe and the cocktail bar are amazing, with delicious items in the menu and friendly staff. The massage at the Royal spa was one of the best i ever had.

Cons: Not all staff spoke English. We book 4 rooms with the same price, some of them had great view and balcony, others facing the back yard and trash cans. Some had bathtub, other shower, one was double size then other 3. The spa is quite small and overcrowded, not enough beds, and waaaaay to many kids that scream around and you cannot relax. Elevator was working only half of the time. Parking is 15!!! Euro per night and the parking guy was extremely rude when we left.

Pros: Nice & stylish hotel with most of the staff well mannered, helpful and very friendly. Clean spa facilities.

Cons: The corridors are quite noisy and the receptionist from the spa was rude.

Pros: A lovely hotel with friendly staff and amazing spaces. The food was supurb and the ambience wonderful. Go with a nicer room so you can be in the old wing, we loved it and also relived movie moments looking at the front of the hotel from our room.

Cons: You must pre-book your spa treatments as they do book out.

Pros: We took a suite that was very comfortable. The breakfast was very nice. The heated spa was great using in the evenings. The hotel is located near to all attractions. The hotel coffee house and restaurant was very nice.

Pros: Size of the room, breakfast and Spa

Cons: no shower, just a bath tub with no curtain or protecting glass and no shower holder, super uncomfortable to have a shower!

Pros: Grand restaurant

Cons: Spa without towels

Pros: Friendly staff. Good restaurant recommendation.

Cons: Parking away from hotel.

Pros: Great location, spacious room

Cons: No air con in the room.

Pros: Decent-sized comfortable room.

Cons: No air conditioning.

Pros: It is my second time in this hotel. I came with my husband for the first time and now with my mother. They both loved it and I certainly loved it! It has a very central location, very quiet neighborhood (I enjoy silence a lot!), nice breakfast, spacious rooms, friendly stuff, good Wi-Fi speed. Do not know what else to ask for, they just gave us reasons to come back again!

Cons: Nothing

Pros: The hotel was on a really good spot in the center of Karlovy Vary. The receptionist and other member of the stuff were nice and professional. Our room was spacious and clean, including bathroom. The breakfast was ok, but there is always room for improvement.

Cons: Nothing

Pros: Great location The room was nice and comfortable The staff was very friendly

Cons: The breakfast at 8 was late

Pros: The rooms are lovely, we really enjoyed it. Very cosy, very clean. The area was lovely and quiet and going to city center super easy.

Cons: The staff in the restaurant area was a disgrace. When entering the restaurant with 100 tables we had to chase down somebody to find a space to sit - every single time. The place got really packed over the holidays and everybody seemed to be overwhelmed. We really tried with smiling and being extra polite but all we got back were angry faces and on the last day the waitress at breakfast snapped at me, when i asked her, if we can sit here. She turned to her colleague pointing at me talking Czech while I still stood next to here (still havent found a table). Nobody speaks English (but all staff is fluent in Russian) to the point where I failed to book a Spa treatment as nobody could tell me anything (or explain me that most Spa treatments actually seem to be in another hotel)

Pros: Big room, nice breakfast and supper buffet

Cons: We are quite disappointed that the staffs are not helpful, only the reception can speak Ok-ish English but not friendly. While the hotel is famous for Karlovy Vary’s hot spring, you hardly to get any thermal bath for a short stay. The so called “wellness access” is just a swimming pool and a Sauna, for other services related to thermal bath, you have to book them with additional cost and in advance, which is not clearly explained. BTW, they charged us 12 eur for parking when we checked out, not sure if this is normal in Czech

Pros: We were a family and had two rooms. Very nice Grand Hotel with the flair of the early 20th century. Great location. Breakfast room beautiful, breakfast also very nice. Huge variety of medical treatments. However, to actually be a 5* hotel in an international sense, a few important things were missing.

Cons: While we generally enjoyed the say this is what we did not like: First and foremost, the majority of the guests and particularly the way people were dressed, also during breakfast and dinner, was not appropriate to a 5* Grand Hotel how it is expected in the center of Europe. The hotel was visited particularly by one nationality and most of these people had no clue how to behave in such a hotel. Flip flops and shorts should be forbidden by the management of a 5* hotel as other guests are insulted by what they have to see - during dinner and breakfast particularly. The mix of the guests is the reason why we will probably not come back, although we liked the hotel itself very much. Secondly, the brightness in some of the public rooms should be reviewed. The Cafe Vienna for example is a beautiful room to relax in the afternoon over a coffee or tea but if you feel like sitting under floodflights in a football stadium, every athmosphere is distroyed. Generally speaking, there are not enough rooms where one can sit down and relax during the day, something we know from other Grand hotels. Thirdly, for such a huge Grand hotel, a pool with some relax areas would be nice. There is a pool, yes, but it is more medical bath than a pool. And last but not least, the friendlyness of the staff, in the cafe and the restaurants, could be improved, altough I have to admit that remaining friendly serving some of the guest and how they behaved, is a challenge.

Pros: The hotel is very nice, the way up and down with the funicular is very good. The food was o.k.

Cons: Not all receptions speak English, and the same goes with the concierge whose English was not enough to show and explain, so he wasn’t effective. The receptionist can be far more cooperative, it is their duty to help the guests. There is not enough stools and beds in the poolside, we had to sit on the steps. The cleaning lady didn’t change the sheets , we stayed four nights, the sheet had stains but she didn’t change them.

Pros: We stayed in the hotel for two days. Clean room. Tasty breakfast and dinner. View from the room.

Cons: The massage was very soft. There is no shower curtain in the bathroom.

Pros: Positive-Property has spacious and clean rooms, great view,very helpful reception staff.Beautiful Christmas decoration. Breakfast delicious, a lot of varieties

Cons: Negative- spa staff specially the one who do massages should be aware that we are paying for massage ,si therapist should focus on our problematic area not just apply cream . Massage was without any focus, power and I will never ever pay for this treatment, it was a vast of the money . I like to take balneotherapy - medical mud it was impossible

Pros: The hotel rooms and everything in the hotel has a very special Charme of the glorious old days. Nothing looked too old and the room was spacious and spotless

Cons: Improvement could be the recreational wellness facilities. The whole area really reminds more on a hospital then anything else.

Pros: Everything was perfect!

Pros: This hotel is a nice place to stay. Breakfast was good. Staff was always friendly.

Cons: There were little difficulties with the staff in the sense that most of them do not speak English. However, they always had a positive attitude and solved our requirements by using Internet translators.

Pros: The location is superb! Check-in/check-out was great.

Pros: The fact that it was located on the main area of attraction and facing the river made the place more attractive

Cons: I liked everything about the Hotel

Pros: Very good value for money

Cons: Private parking for 10 EURO per night

Pros: Very good location. Clean and cozy room with a good view. Friendly and helpful staff. The open buffet breakfast was pretty good with a variety of options. Christmas dinner was amazing. Highly recommended.

Cons: They could add some shelves inside the wardrobe.

Pros: Really big and convenient room, friendly staff, good breakfast. Good location in the centre of spa part of Carlsbad.

Cons: Wifi could be more stable.

Pros: good.

Cons: a choice of meal

Pros: happywithlocationandbreakfast.

Cons: staffwererude,lackedgoodenglish,unhelpfulanddidnotallowustoseemanagementtomakeacomplaint. badqualitybeds,lumpywithspringsagedandworn diffivulttodealwithandcommunicatewithspastaffwhoagaincouldnotspeakenglishandwererude

Pros: Breakfast and quiet rooms

Cons: No couch/sofa in suite. Shower head did not function proud. Reception staff not very friendly. Massage/wellness services were not available for our stay. 3 of 5 Stars.

Pros: The breakfast was a delight with the diversity of delicious cooked and cold dishes, many of them low fat. Also the tables clothes were so clean... The stuff was very friendly and they gave all their best to accommodate our wishes. The hotel was super clean in general and they really put an effort on this.

Cons: I find that the stuff should have given more effort in learning English because not many of them did. We could speak German and everything was fine but they were people who didn’t. In tourism this should not be the case. We missed some more chairs at the pool. Also many people just put their towel on one of those there and never return keeping it occupied. We saw people in the sauna wearing bath suits although it shouldn’t have happened according to the Bademeister ;)

Pros: pool food

Cons: the service the opening hour of pool or sauna

Pros: Hotel and spa facilities were very good. Good location. Clean. Some staff members were very kind and helpful.

Cons: Food was mediocre. Hotel property parking was too expensive. Some staff members rude and unhelpful. No coffee or tea facilities (kettle) in room.

Cons: The hotel provided two beds rooms, instead of triple room, which I booked. The room booking was confirmed month ago, the room which I got didn't fit to the room description from the booking. Double room also costs less than a triple one, so I paid my money for nothing. My actual room had two permanent beds and one extra bed and was totally and completely narrow.

Pros: The breakfast was great and the room was spacious. Well equipped like Billard, ping pong etc..

Cons: I booked this hotel mainly for its spa resort. However the spa area was extremely small regarding the amount of guests. So i decided not to que for the sauna and steam cabin and i never used it.