Carlsbad hotels near Karlovy Vary Municiple Theater

Pros: A super location. I was afraid about the parking, but it's really not far away, only 10 minutes walking. Actually, you don't need a car in Karlsbad. I recommend the Thermal parking. We got the 2 room apartment, big enough, and it has also a small kitchenette, was perfect for us. The hotel staff is very friendly, everyone speaks English and German (of course Russian as well), they are very helpful.

Cons: The landscape from the room. It's not the Tirol balcony towards the mountains...

Pros: Fantastic hotel in the centre, very clean and comfortable. Super staff very friendly and helpful.

Pros: Friendly staff. Good restaurant recommendation.

Cons: Parking away from hotel.

Pros: Location! Location! Location! And beds! And staff! We slept in, even our check - out time, the reception just smiled at it!

Pros: Decent-sized comfortable room.

Cons: No air conditioning.

Pros: It is my second time in this hotel. I came with my husband for the first time and now with my mother. They both loved it and I certainly loved it! It has a very central location, very quiet neighborhood (I enjoy silence a lot!), nice breakfast, spacious rooms, friendly stuff, good Wi-Fi speed. Do not know what else to ask for, they just gave us reasons to come back again!

Cons: Nothing

Pros: Great location The room was nice and comfortable The staff was very friendly

Cons: The breakfast at 8 was late

Pros: Location, room, breakfast and the staff

Cons: Nothing

Pros: Everything was good for staying. Nice girl at the reception. You can also have ftee coffee /tee at the reception. Tasty breakfast. You can leave luggage at the reception after check out. Good location.

Cons: a little hard to find the first time))

Pros: Breakfast was fine. Staff was excellent and spoke English quite well. Enjoyed conversing with desk host alot. Also the location was quite good - adjacent to main walkway and near the Pupp Hotel and even Grand Karlsbad Hotel. Also near new museum. Price for location was agreeable.

Pros: Excellent staff. Very clean. The included breakfast was fantastic!

Pros: I enjoyed staff, GREAT breakfasts - buffet, as I could eat enough for my adventure after. I liked cleanliness in my room: towels, soap and shower gels were changed as well as my bed was always layed. Sure, Wi-Fi is on!

Cons: No cover on a bed - when I visit my room after lunch I cant sit or lie down on it because I sleep there. Found some problems in bathroom - water in shower room is leaving it a bit slowly, may be it is ok, i dont know.

Pros: Good location if you take the local bus from the bus station - cross the bridge, look carefully for the hotel's sign over the alleyway leading to the rear street. . Hotel room is plain but clean. The check-in person gives a good impression and provides information for first time visitors to Karlovy Vary.

Pros: Just great ... excellent spa. Loved it!

Pros: It was overall good

Cons: Food choices was limited.

Pros: The lady who cook the omelet at breakfast was using her hands to pick the vegetables and cheese in order to be added to the egg, although there was a spoon in each plate . the spa process is a bit exhausting and not practical at all, in which you should book at the spa and pay at the reception!! Payment and booking must be done at the same place . The Thai message was the worst !! They seemed to us not well trained, they were only pressing and laughing in a strange way whenever I spoke a word to my husband (couple message)

Pros: The pool and saunas were nice and at least clean. The Thai massage was great and was the only part of the treatments that we enjoyed and gave you what you paid for - although the "waiting room" is a cold window sill. Food is nothing to write home about and lacks taste.

Cons: The staff at this hotel is very unfriendly, bordering on rude and unprofessional. If you are German or Czech speaking, which I am sure many of the reviewers are, you will have a different experience and perhaps get what you ask for. However none of the staff speak English well and the spa staff are positively rude when you do not speak German. They lack basic communicating skills and book treatments that are convenient for them with little concern for the customers. Instead of trying to communicate, they say yes to everything the result being that what they say is not true. To make matters worse, my young daughter was told to remove all of her clothing by a male masseuse who made no attempt to cover her up during the massage, listened to a talk radio program during the time instead of playing relaxing music and then charged us for 45 minutes when he spent a little over 30 minutes! This is borderline abusive if not completely creepy. When we complained that we should not have to pay for what we did not receive, the front desk said there was nothing he could do because this male staff member basically lied! A review of any security cameras they have will show my daughter entering and leaving after 30 minutes but they insisted on over- charging us. The same man at the front desk seems to be working with a particular cab company that charged 3 times as much as when we arrived at the bus terminal. He stated to me that it was expensive because it was a half hour drive when in fact it was less than 10 minutes and for that we were charged 350 crowns when the longer drive from the bus terminal to the hotel only cost 120 crowns. The restaurant staff is not much better and the lady cooking the eggs purposely put ham in my omelette when I told her I do not eat pork - again refusing to acknowledge any English whatsoever. This "Spa" hotel should warn English speakers that they will not be understood and will be treated as inferior and cheated if they come to Dvorak.

Pros: Nice. Sleeping should improve

Pros: good location and the breakfast is good

Pros: Very nice and clean hotel. Beautiful SPA area.

Pros: The staff were very friendly and the property is well located. The inclusive breakfast was delicious.

Cons: The swimming pool was a bit cold. Also booked a superior room but still found it to be a little small, especially the bathroom but for one night it was ok.

Pros: THe did not change linen during our stay -9 nights

Cons: THe Breakfast,Lunch and Dinner. Excelance Tay massage.Very friendly staff in Reception and Piano Bar.

Pros: The breakfast buffet was fantastic; loved the location, & the rooms were very comfortable! The entire place was very clean!

Cons: Not many of the staff spoke enough English to get clear instructions, but they worked extra hard to convey enough info & pointing to get us squared away. Their tiny elevators with so many guests was aweful, & did not care for their tiny saunas loaded with people waiting their turn to get in, never got a chance at the extremely tiny whirlpool, & the pool was so chaotic that no one could swim laps.

Cons: the size of SPA center doesn’t match the size of the property- to small

Pros: Only location

Cons: Nothing

Pros: Nice breakfast. Beautiful location.

Cons: Hotel is showing it's age. Carpet is torn and coming loose. Whole place has a musty smell. Very few chairs in the pool and sauna area.

Pros: Price waa good

Cons: check in was too slow.

Pros: location was excellent. rooms very comfortable and clean. breakfast very good. However, with all the beautiful hotels available, would choose somewhere else where service is better.

Cons: the reception staff were absolutely miserable and unfriendly and unhelpful. Will never go to Thermal hotel again. They can't all be having a bad day. Absolutely worst customer service I've experienced in Czech republic.

Pros: Location Breakfast very nice

Cons: Need to take care of the towels and bed sheets condition they are old and smelly Lunch and dinner very poor Only vegetable and salad are good

Pros: Breakfast very good. Hotel located in centrum.

Cons: Bad smells from plumming in bathroom. Hotel room was a little worn out.

Pros: Location

Cons: Fully occupied like being in school , hotel lobby furniture are old and not comfortable, bed linings smells bad , towels old and some has holes .breakfast is good selection but lunch and dinner not