Value for money
Distance to city centre
Distance to airport
|"Great hotel, very friendly staff."||(in 31 reviews)|
|"Great location, beautiful clean private beach"||(in 57 reviews)|
|"Amazing hotel and exceptional facilities."||(in 25 reviews)|
|"Breakfast buffet wasn’t good at all ."||(in 5 reviews)|
|"The room wasn’t cleaned properly throughout the day."||(in 8 reviews)|
|pool and beach||in 162 reviews|
|staff very rude||in 102 reviews|
|beach of hotel||in 96 reviews|
|great hotel||in 74 reviews|
|great location||in 52 reviews|
|good food||in 49 reviews|
|great room||in 43 reviews|
|excellent breakfast||in 40 reviews|
|good service||in 32 reviews|
|ocean view||in 25 reviews|
|bed so so comfortable||in 5 reviews|
|competitive rate||in 3 reviews|
|willing to solve||in 3 reviews|
|room was big||in 2 reviews|
|quiet neighborhood||in 1 review|
Beach quality, friendly staff and cleanliness. Also, location.
The jacuzzi’s were not heated. There were rainy days when we stayed so the water was freezing it would have been nice to get in a hot jacuzzi.
The room was charged and I was never able to check in had to look for another last minute hotel
The friendly staff and comfort of resort. Felt completely rested and relaxed. Javier pool/beach concierge was very helpful and make sure the beach is clean and safe. Humberto hotel concierge very friendly helpful and does not try to talk you into stuff you don’t want to do. Gladys is the most friendly beach club server and the others are good too. I will return there again and again.
The birds who fly in in the morning to steal my breakfast at the morning buffet.
Another big resort hotel
Nothing to distinguish this beachfront hotel. They are competent, tic all the boxes for amenities. But cold, soulless.
Security would randomly ask you what your room number was as If you couldnt be staying there, as If we were intruders, they only kept asking us as if we were lying; honestly I felt like it was because we were black. And because of that I would never stay there again. The food wasnt that good as well.
Overall Great experience
Waterfront well maintained hotel. Ocean view rooms are great Pool is really satisfying. Beach is clean Staff is really great
No airport transfer was a disappointment, But i believe very limited hotels is providing that service in Cancun. It would be really nice to have it even with a fee...
The beach front
The good was terrible. They gave me the wrong room. They tried to fix it but wasn't what I paid for. I will not ever stay there again. And I will make sure to tell my friends as well about the experience. I paid a lot for a room that was overlooking a few buildings and a small sliver of ocean. Not what I paid for!!
The hotel is older and I believe one of the first hotels built in the area, but it is still a beautiful hotel. The room I stayed in was wonderful - travertine stone on the floors and in the bathroom. Loved the shower. The colors were earth tones, which have always been my favorites, and the bed was very comfortable. Everyone I encountered as far as staff were friendly and very efficient. I asked for more towels before leaving for a meeting one day and upon my return several fresh clean ones had been put in my room. The price was also very reasonable. Overall I would rate my experience and the hotel a 9.5. The only suggestion I would have would be for the owners. They should put a new coat of paint on the outside of the building, which would be one of the least expensive things they could do, and it would brighten everything up. I believe they had recently done so to the interiors. It's not a party hotel, and there are many of those in Cancun that have hip hop or house music banging all day and night. It's a place you can go and have a very relaxing time. Most of the guests were Mexican nationals, many with their families. I had a very nice time and would recommend the hotel to anyone.
The staff was very helpful, even though I had problems expressing what I wanted.
Must have been a leak in the shower above my floor, because the ceiling caved in on the last day there...
the rooms had a crisp clean feel. the phone service was good and the beaches were clean
when we arrived we were called by guest services to say they had a welcome basket. turned out to be a sales pitch.
Fantastic beach and pool area. This is one of the oldest hotels on the `Hotel Zone` strip and so has BY FAR the best position; some of the other newer hotels have very small beach areas and tiny pools. Intercontinental has two large pools, several bars/restaurants and masses of sunbathing/lounger space. Lobby is impressive. Next to golf course (although the course next to the Hilton about 1 mile away is better and half the price!) masses of free parking plus valet parking. Excellent value for money rooms via booking.com. Bed comfortable.
The room we had (a cheap rate $105) needed updating as it hadn`t been refurbished since the hotle was built I should think! Tiny oldfashioned bathroom and strange stone/concrete floor in the bedroom. Aircon was of the older type although it worked fine.
newly remodeled but lack of detail finish.nice pool and beach
lagoon side facing busy and noisy traffic and poor window noise abatement.When I requested to switch to ocean side,Ms.Fernades,front desk staff, showed no consideration to my issue and insisted a rate increase of 35% to switch.Why would I pay extra if I am already paying top dollar for this over rated hotel and extremely insensible to customer needs.
The Cancun Hotels Intercontinental Hotels Presidente Cancun Resort is located on white beaches and only minutes away from the heart of Cancun. This luxury resort is less than 15 miles from both Cozumel Airport and Cancun Airport. The hotel offers 300 air-conditioned, non-smoking guestrooms. It’s located only a few miles away from the Mayan ruins at El Meco.
This hotel has on-siting dining options including Epicentro which offers a wide range of rums, tequilas, and gins. El Caribeno is the place for guests to indulge in authentic Caribbean cuisine overlooking the beautiful beaches. Le Cap Beach Club is also located at the hotel and serves Mediterranean pizzas and vegetarian fare. Guests can enjoy breakfast at Café Urbano which offers pastries, fruit, juices, and more. The is also a deck bar where evening cocktails and light meals are available.
The Presidente Cancun Resort offers classic rooms, executive rooms, and suites in a tropical environment. Every room offers a large-screen television and iHome docking stations. Executive rooms give guests access to the Club Lounge for free breakfast and evening drinks. These rooms overlook the sea of the nearby lagoon. Turndown service is available to all guests, as is a 24-hour business center.
Guests looking for shopping and entertainment will find many businesses near the hotel including Bamboo Spa for massages and treatments, Coco Bongo Cancun which is a popular nightlife destination, 360 Surf School where guests can learn to surf the ocean waves, and Cancun ATV tours. Other options include The City Discotheque, Senor Frog’s Bar, and Mandala Cancun.
based on 578 reviews
Value for money
Policies vary by room type and provider.
All existing bookings at Intercontinental Presidente Cancun Resort can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Intercontinental Presidente Cancun Resort is located at Boulevard Kukulkan KM 7.5 in Hotel Zone, 8 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Intercontinental Presidente Cancun Resort.
Check-in time is 15:00 and check-out time is 12:00 at Intercontinental Presidente Cancun Resort.
Yes, Intercontinental Presidente Cancun Resort offers free Wi-Fi.
Yes, Intercontinental Presidente Cancun Resort offers free parking.
No, Intercontinental Presidente Cancun Resort does not offer free airport shuttle service.
Intercontinental Presidente Cancun Resort is 16,8 km from Cancún. Intercontinental Presidente Cancun Resort is 71,1 km from Cozumel.
No, pets are not allowed at Intercontinental Presidente Cancun Resort.
Yes, Intercontinental Presidente Cancun Resort has a pool on-site.