Good to know
|Distance to city centre||2,2 km|
|Distance to airport||36,9 km|
|"Lovely room, clean and comfortable."||(in 144 reviews)|
|"Clean food good staff excellent."||(in 257 reviews)|
|"Food was very good, excellent staff."||(in 138 reviews)|
|"no hot water ."||(in 25 reviews)|
|"shower not working, cold water only"||(in 11 reviews)|
|"Building work at the hotel."||(in 16 reviews)|
Time of year
Show reviews that mention
|bit tired||in 15 reviews|
|breakfast was good||in 219 reviews|
|building work going||in 53 reviews|
|bury st||in 10 reviews|
|clean and tidy||in 9 reviews|
|comfortable room||in 278 reviews|
|comfy bed||in 125 reviews|
|dining room||in 13 reviews|
|evening meal||in 17 reviews|
|general manager||in 17 reviews|
|hot water||in 48 reviews|
|service was good||in 50 reviews|
|shower room||in 68 reviews|
|staff were very helpful||in 360 reviews|
|surprise birthday cake||in 10 reviews|
|warm winter||in 2 reviews|
morning receptionist/ manager fantastic very helpful nice person. breakfast i cant fault staff great and helpful at breakfast.
on arrival night time receptionist quite abrupt, not friendly welcome at all. told we hadn't paid for breakfast which we had. then tried to get us to pay another £26. spoke to a few people in the hotel it seems they try to get extra money out of folk knowing most people will just pay as its on a expenses card.
Extensive dinner menu but what I picked was average. Breakfast was hot and fresh. Jade on reception was an absolute delight - friendly, proactive and so professional - an absolute credit to the place.
The mattress was way beyond its useful life. The bar lounge resembled a passage way. Like many hotels of this standard, the Priory needs some love and attention.
Location, nice welcome on arrival. Breakfast was good and the waitress was very helpful.
Bathroom had a few cobwebs around.
Best Western Priory Hotel in Bury St Edmunds is a rare breed indeed. The welcome is warm and personal and the standards are high, which few can say in the same breath! We never compromise your comfort, and we'll do everything within our professional power to maintain an 'oasis of calm' during your stay! The Garden Restaurant offers service with a smile and dishes with a difference.earning two AA rosettes for our efforts! As an AA three star hotel with an 81% merit score, we're a 'must-visit', and free parking inside our walled grounds makes us a viable option for the business traveler too. Meetings and conferences are enhanced with Wi-Fi throughout the hotel and bedrooms, and we come highly recommended for all special events. Attention to detail and commitment to quality are key to our guests' comfort and well-being.which means we enjoy a reputation as a premier venue in Suffolk and wider East Anglia. Enjoy your stay.
based on 1 179 reviews
Things to know
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Best Western Priory Hotel
Most popular landmarks
- Bury St Edmunds Art Gallery 1,9 km
- Abbeygate 2 km
- Athenaeum 2,1 km
- St Edmundsbury Cathedral 2,1 km
- Bury St Edmunds Abbey 2,1 km
- Theatre Royal 2,4 km
|London Stansted||53 km|
|Bury St Edmunds, Suffolk||1 km|
|Bury St. Edmunds Thurston||6,9 km|