Burg (Spreewald) hotels

Pros: Delicious breakfast, comfortable room, good spa, kind staff and free parking.

Cons: A bad smell came from the outside through the window of the room we stayed in. So we were forced to sleep in a non air-conditioned room with the windows closed, despite the very hot weather.

Pros: The facilities are really nice

Cons: The style of the rooms are a bit too bulky. And quite cheap looking.

Pros: The hotel was quite clean and modern. I could say the perfect place to relax.

Cons: It’s not easy to get there with public transportation.

Pros: Good hotel, very nice views. Room was small but had everything we needed (robs, slippers, towels and more). Foods was great (both breakfast and dinner) and spa/pool was absolutely fantastic!

Cons: Not all staff speaks English but we managed. Pillows are not very comfy.

Pros: Great Location Big variety Breakfast Easy Connection to Therme & Wellness Colour and Outlook of the entire hotel Big rooms and roomy bathrooms Complementary Water bottle every day

Cons: No air conditions in the room No fridge in the rooms

Pros: Fantastic Therme. If you like Spa’s you have to go and try this one, in another league to the ones in the UK. The fire sauna was a particular highlight....

Pros: Good location, good restaurants

Cons: Poor WiFi reception The ‚comfort room‘ was smaller then described and shown on booking.com.

Cons: Limited parking spots, really slow WiFi, no service, mediocre breakfast.

Pros: Always good time there

Cons: We had to change our room after one day. First we got other room like we booked.

Pros: The Golf was great and the animals contribute to a nice natural environment - the Italian restaurant is very good. SPA was very nice. Owner of the place is very kind.

Cons: The receptionists were unpleasant and did not go at all out of their way to help. Breakfast was not that good for the overall price - beds were very uncomfortable.

Pros: Everything was fantastic, except for the quality of the WiFi. The location is fantastic for local activities, great on site restaurants, great staff, fantastic pool, sauna, spa and other great options. Rooms are spacious and clean, beds are comfortable. We’ve been here before, we will come back for sure

Cons: Wifi needs to improve strongly. Everything else is wonderful.

Cons: Very good hotel restaurant. Very good service. A recommended place for holidays.

Pros: The staff was very friendly, helpful and spoke english too :) The hotels food, beverages and services are of very very high quality!

Cons: Maybe they could open the restaurant and bar on Sundays during December :)

Pros: The room was laid out nicely. The bed was comfortable.

Cons: Despite the large window, it was hard to get air to circulate in the room and there was no air conditioning. There were a few large stains in the carpet. Overall the hotel looks dated and could use updating. Not what I think of as a four star.

Pros: Perfect location, 2 min walk to the Therme The room was very big and very clean Our room didn’t have a view at all, but we didn’t really want a nice one as we were always out Breakfast was so nice and tasty and from the loc products - Amazing!! People who work there are very nice and knowledgeable

Pros: The location was nice and breakfast was ok.

Cons: We had very high expectations of this hotel given the excellent reviews. Unfortunately these expectations were not met. It started with our request for a ground-floor room, which was ignored and not even mentioned upon check in. We were assigned an extremely hot room in the second floor. On the table, a sign mentioned a complimentary water bottle for our refreshment, but no bottle was in sight. Funny enough, the next day the bottle appeared with a price of EUR 5.20 (!!). These are minor things that I might have ignored, had we not had a most disgusting experience on the second night: we arrived shortly after 22:00 to our room to find out that, when we flushed the toilet, the dirty water would come out again from the shower drain. Yes, dirty, smelly toilet water. I'll spare the reader a more detailed description, but it suffices to say that the thought that I had showered there earlier that day made me sick and left me with a headache that lasted until the next day. Fortunately a lady was still in the reception (which is normally closed after 22:00), and she opened a room in the ground floor (!) for us to move. No help was offered to move our things, and since the lady couldn't give us the key to the room (because the computer was already turned off!), one of us had to stay in the new room with our dogs while the other went upstairs to bring our luggage down. The whole process lasted over an hour, so we were finally settled in the new room around midnight. No mention was made of the incident by the hotel personnel, either when we picked up the new key the next day, or during the rest of our 4-night stay. Not a single word. No apology. At the check out, the full bill was issued and charged, again with no apology or at least an attempt to explain what had happened. This for me was the worst: that the hotel personnel did not even acknowledge the fact that we were strongly inconvenienced by dirty toilet water coming out of the shower floor!

Pros: Very nice Atmosphere! The Staff is really helpful and discrete!

Pros: Free breakfast, friendly staff, convenient location

Cons: No soap in bathroom, could have used a few more towels

Pros: The location was great as the accommodation is close to the thermal bath and short a cycle ride to the boat hire shop. The cycle path also started close to the property. The breakfast was well presented with a good food selection.

Cons: Communication for non-German speakers is slightly difficult as English is not widely spoken. However this is not a complaint but more of a general comment.

Pros: perfect stay, very clean, nice area

Pros: Very clean and close to spa.

Pros: Location

Cons: The flies were a bit of a problem.

Pros: We enjoyed the inclusive half-board package. Excellent dinner buffet and very good breakfast.

Pros: It had a good location and great bicycles, which I used for the whole weekend for no extra cost. It was very close to a restaurant which prepared my vegan dinners, Bio Hotel Kolonieschaenke.

Cons: No much vegan breakfast options.

Pros: We came here the second time as we liked it a lot the first time around. The rooms are beautifully decorated & give a nice atmosphere. The dinner at the own restaurant is absolutely tasty with a very creative menu and wonderful place to sit outside in summer next to the lake. The breakfast is just wonderful only prepared with local produce. We were allowed to lock our bicycles in the bike garage.

Cons: We had checked on the pictures to make sure we get the view or access to the garden in the back. Unfortunately we got booked upstairs in the building next to the parking & street which was very noisy and less enjoyable to relax outside after a day full of activity. As the rooms were under the roof with pretty much no window, it was also not possible to enjoy the fresh air. We had arrived early and ask for a change, but were told it is not possible. Too bad. It did not feel value for money this time around.