Book Budget hire cars in Sparks

Sparks, NV, United States
Sep 24 — Oct 1
Sparks, NV, United States
Fri 24/9
Noon
Fri 1/10
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
""Great price, veryr.""(in 3750 reviews)
"Great car and -off"(in 1485 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Car smoke !"(in 239 reviews)

Reviews for Budget in Sparks

Overall rating3.9 MediocreBased on 5 reviews
Cleanliness
4.4
Comfort
4.4
Overall
3.6
Pick-up/Drop-off
3.6
Value for money
3.6

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
Cons:The car was not available at the appointed time. When we arrived in Reno we called to say we would be late due to a misplaced telephone (this was an offsite location). They said there would be no problem. When we arrived about 1:30 PM we were told there were no cars available and that one could not be secured in another location. We were also told that no car was available earlier that day at our scheduled arrival time of 10:30 AM. We were told that we would be called as soon as one was available, later that day. I said that I might not be able to pick it up before the 5:30 PM closing time and they assured me that a car would be held for us regardless, and that we could pick it up the following morning. The agency called and left a voicemail about 4:30 PM to say they had a car. I was unable to call back until about 5:20 PM but there was no answer at the local agency and I was routed to national reservations. The agent at national reservations was unable to help me. By then it was past 5:30 PM so we were left without a car that day. Based on the local agencey's earlier assurances I called the next morning about 8:00 AM and told them I was ready to pick up the car. They said there was no car available. I asked why, since they called late in the afternoon the day before to say it was there and they earlier assured me that it would be held. They said that they had to send it to another agency. I reminded them that they assured me that it would be held and they said "it just doesn't work that way" and there was nothing they could do. They again said they would call me back as soon as a car was available, which would be that morning. I never heard back from them so I found another rental car. My wife and I had another rental from Reno to Sacramento with Dollar. The Budget reservation was made for our daughter as she was driving to Lake Tahoe upon arrival. Our plan was to stay in Reno the evening of Sept. 15. When the Budget car was not available we returned to the Reno airport to add her to the Dollar rental agreement at a cost of $48 plus tax so that she could take the car we already had and go on to Tahoe. Our plan was to then pick up the Budget car later that day or the following morning and drive it to Tahoe to meet her on Sept 16. When the Budget car was not available that morning and it became apparent that the agency didn't care to resolve the problem we secured another one way reservation to Tahoe through Enterprise. It was at a substantially higher cost but the lowest cost alternative available to us at that time. I use KYAK extensively and they do a good job. I have also rented from Budget many times in the past without problem. This rental experience was terrible and I attribute it to a poorly run, off airport location which had no regard for the commitments made or customer service. I think that Budget should reimburse me for the additional charges incurred and I request KYAK's assistance in resolving this issue.Reviewed Sep 19 2016
review fromkayak
10.0
Excellent carPros:Handling and four wheel drive experienceCons:Fuel was a bit expensiveReviewed Mar 30 2016
review fromkayak
3.6
Worst customer service I have experiencedPros:ZipCons:I will never recommend renting anything from this location. If this is what Budget is all about, it will be my last time.Reviewed Jul 31 2016
review fromkayak
2.0
After reserving the car, Avis/Budget called to sayCons:I reserved a car in the morning and after 30 minutes Avis/Budget called me to say actually they have no car! Then why was it displayed available? They said the online status is not accurate!Reviewed Dec 30 2015
review fromkayak
2.0
Pros:The only thing that worked for me with this rental was the consideration and service I received from Daniel. Thanks to him I was able to get my reservation but at a considerable higher cost plus the cost of a taxi to and from the Sparks location from the Reno airport.Reviewed Sep 15 2016
review fromkayak

Other suppliers in Sparks scored

Where can I find Budget hire cars in Sparks?

1595 Marietta Way, Budget car hires

Address

1595 Marietta Way

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+1 775 356 2499

Good to know

Most popular location

1595 Marietta Way

Most popular car type

Mini

Top tips for hiring a car from Budget in Sparks

  • Mini car hires from Budget in Sparks are around -49% cheaper than other car types, on average

FAQs about hiring a car from Budget in Sparks

  • Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Budget in Sparks.

  • Budget has 1 car hire location in Sparks. Take a look at our Budget hire location map to find the best car hires near you.

  • Yes

  • Yes