Car hire at Reno Airport

Car hire at Reno Airport

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Reno, NV, United States - Reno
May 23 — May 30
Same drop-off
Reno, NV, United States - Reno
Mon 23/5
Noon
Mon 30/5
Noon
Driver's age:

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Reno Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
9.1 Excellent (266 reviews)
1 location in Reno Airport
Alamo
Locations in Reno Airport
  • 9.2
  • 9.2
  • 9.1
  • 9.1
  • 8.9
Recent reviews
10.0 ExcellentMay 6 2022
Will use Kayak for future trips. My experience was quick and easy.
10.0 ExcellentMar 14 2022
Easy to get my reservation and my car and easy to drop off. Nothing to complain about.
10.0 ExcellentFeb 6 2022
Comfortable clean cad. Wish price to rent a larger car wasn't so high. It was the better price around.
10.0 ExcellentAug 19 2021
Convenient
10.0 ExcellentAug 7 2021
They were very efficient and made it easy at the Reno Airport Alamo location. The price was the best compared to other rental companies. Would definitely consider Alamo first when I go to rent a car again.
10.0 ExcellentJul 7 2021
Staff friendly and the drop off and puck up wer super easyHonestly the only issue i have is the cost of the rental. Seemed higher than usual, but i am sure it is due to the current economy and vehicle shortages.
10.0 ExcellentJun 1 2021
Ease of pickup and drop off. No issues at all. Very clean car
10.0 ExcellentApr 19 2021
Drop off and pick up were easy. Great, clean, new car.I found the rental a bit expensive.
10.0 ExcellentMar 14 2021
Car very close to terminal. Fast and easy pick up. No upselling of insurance productsCant think of anything
10.0 ExcellentFeb 9 2021
great customer service. great vehicle, return was fast, efficient. especially at 530 am
Rated no. 2
Hertz
8.4 Excellent (188 reviews)
1 location in Reno Airport
Hertz
Locations in Reno Airport
  • 8.7
  • 8.6
  • 8.3
  • 8.5
  • 8
Recent reviews
10.0 ExcellentJan 26 2022
Efficiency of check in. Had car in minutes.
10.0 ExcellentDec 21 2021
Smooth sailing, everything!
8.0 ExcellentNov 8 2021
The door sticker said “enhanced cleanliness” however there was a water bottle & rental contract from prior renter in the car.
7.9 GoodOct 7 2021
Of course the prices are higher now than what they use to be, however, I did a lot of shopping around and Kayak had the best rates. I would have preferred a different midsized car for the long drive we had rented the car for. It was more of a compact. I know they are low on cars right now but there were others available. The car was extremely clean! Overall the experience was good and I would rent again from Kayak/Hertz!
5.9 OkaySep 26 2021
Dirty wind sheild and exterior, Car was in desperate need of oil change
4.0 OkayMay 18 2021
Staff was friendly. Short wait time.Felt like I was a victim of a "bait and switch" scheme. Signed up for a "manger's special" and when I went to pick up the car i was told the only available "car: was a full size pickup truck - when I balked, miraculously, there was a mid-sized car made available to me for an up charge of over $100. Not an honest way to operate.
8.0 ExcellentMay 15 2021
friendly staff, clean large carone way rentals are super expensive. At least 3 to 4 times the weekly rental rates. Seems quite excessive
10.0 ExcellentMar 21 2021
Staff was greatThe car drove a bit slow on the highway
2.0 MediocreDec 15 2020
Nobody told me I needed a credit card to pick up my car with the rental agency, so I laid for my rental but never got to take the car because I didn’t bring a credit card with me
2.0 MediocreNov 18 2020
You did not notify me that the insurance didn’t go through so I had no coverage and had to use my own personal I stand it was a business trip. That’s not acceptable.
Rated no. 3
Dollar
8.2 Excellent (156 reviews)
1 location in Reno Airport
Dollar
Locations in Reno Airport
  • 8.5
  • 8.3
  • 8.1
  • 8
  • 8.1
Recent reviews
10.0 ExcellentMar 27 2022
Expensive
10.0 ExcellentNov 2 2021
Quick and friendly service- love it
1.9 HorribleSep 29 2021
I picked up the car at night. no one to check out the car in the parking structure. Next morning I then realized the car only had a quarter tank of gas and it should have been full. I had to drive back to the airport, the nice lady at Dollar took the car and filled it up. I was happy with the car. I returned the car morning of departure. Same lady checked the car. Said everything was fine. Arriving home we get a message of a $400.00 damage fee for smoking in the car. We did not smoke in the car. My wife says how do you fight that ? So out 400. Won't rent from them again. Maybe they should have checked the car before I rented it other wise it would have been full of gas in the first place.
4.0 OkayJun 12 2021
Impossible to get on the phone; no attendant at check-in and check-out. Miserable service. Wrong type vehicle given to me.
10.0 ExcellentMay 15 2021
Good car. Easy return.At pickup, the Hertz computer system was down. They were doing everything by hand. Good people, but it took a very long time to get a car.
10.0 ExcellentMay 5 2021
Staff super friendly got me in and out quickThe vehicle was an older high mileage vehicle with a few bumps and bruises on it , but did the job.
8.0 ExcellentMay 3 2021
Easy check in/out process. Employee was very friendly and helpful.The A/C did not work. The only reason it was bearable was because we went up the mountain and had the windows down with the cool breeze. But it was very hot /sweaty with the windows up and in Reno without the colder air outside.
10.0 ExcellentApr 27 2021
Our rep at the counter was helpful, cheery, and a great experience was had from the start. Loved the proximity to the airport. Pick up and drop off we’re a breeze!Nothing.
10.0 ExcellentMar 21 2021
Easy processNothing
6.0 GoodJan 4 2021
I wasn’t explicitly told I would be paying twice as much since I was a driver under 25. Because of the time of my reservation and when I was made aware of this, I had no other option except to accept the additional charges.
Rated no. 4
Thrifty
8.1 Excellent (148 reviews)
1 location in Reno Airport
Thrifty
Locations in Reno Airport
  • 8.4
  • 8.3
  • 8.1
  • 8
  • 8
Recent reviews
7.9 GoodSep 8 2021
Long line to get car after 10 hours of travel. Dropoff was great.
5.9 OkayAug 30 2021
Easy to pick up if you know in advance you have to have a credit card for an SuV but not to just rent a regular card that's a dumb policy . . The staff was great I waited 3 hours trying to figure out how I was going to get home with out an vechile
2.0 MediocreJul 4 2021
Nothing to be honest. Line to check out was terribly long and the condition of the car they gave us was disgusting. Don’t waste your money with this rental company.Condition of the car was disgusting. Brown stains coated the inside of the seats and ceiling. There was a burned hole in the driver’s seat. We tried to talk with someone about getting a different car and they told us there wasn’t anything they could do.
4.0 OkayJun 14 2021
They should’ve had the vehicle I signed up for in advance ready and available for me. Also there were too many add on fees when I arrived to pick up vehicle.
4.0 OkayDec 6 2020
Better mileage than expectedPick up: disaster. Despite having RESERVED a mini-van class car, there was none available when I arrived. What's the point of a reservation? Instead they "upgraded" me to a CRV, which has half the storage space. Extremely unhappy because I planned to move across the country in the larger car, not a tiny CRV.
6.0 GoodDec 5 2020
Everything with the exception of below.Only two counters open and had to wait 45 minutes just to get to a counter.
2.0 MediocreSep 28 2020
I tried canceling this booking less than 24 hours after paying, due to the California wildfires. I was told I could cancel since it hadn’t been 24 hours yet, but weeks have gone by and not one worker is willing to help issue a refund...
7.2 GoodSep 21 2020
The staff was friendly and the car was fineAllow a customer to cancel a reservation that is no longer needed
2.0 MediocreJul 16 2020
I booked and paid for this car. Had to change my trip due to COVID and could not change or modify do I lisf th Ed money I put down when I cancelled. In what way was this okay. Will NEVER NEVER NEVER book with Thrifty again. Money mongrels.
10.0 ExcellentJul 14 2020
friendly staff, easy pick up
Rated no. 5
Payless
7.8 Good (171 reviews)
1 location in Reno Airport
Payless
Locations in Reno Airport
  • 8
  • 7.9
  • 7.8
  • 7.6
  • 7.9
Recent reviews
2.0 MediocreMay 25 2021
I can’t rate a company for which I never received a car fromEverything. Starting with being present to provide the car in which I reserved instead of sending me on a wild goose chase to another company to have it fulfilled.
2.0 MediocreMar 20 2021
They didn’t have an employee at the counter. 50 people didn’t get their cars. Sent to Avis and Budget for cars, or to other vendors. They are involved in a bait and switch.Avoid them completely.
9.2 ExcellentOct 5 2019
Yes very much so!Place has seen better days...
10.0 ExcellentSep 4 2019
Pickup and dropoff were very easyCommunication about the location of pickup desk
10.0 ExcellentAug 16 2019
Friendly staff, knowledgeableN/a
8.8 ExcellentAug 3 2019
my rental car was NOT clean. skum on exterior of windows; inside not thoroughly vacuumed. hey RAC agencies ....those scenters you leave in cars don't overcome a lousy cleaning job
10.0 ExcellentJul 10 2019
Friendly staff, fast serviceNothing
9.6 ExcellentJul 1 2019
Excellent price on short notice, plus I was upgraded for no extra charge.They seemed understaffed.
10.0 ExcellentJun 16 2019
Easy in and out. No bullying of extra insurance or their gas!
10.0 ExcellentMay 12 2019
The staff was friendly and the car was clean.
Rated no. 6
Budget
7.5 Good (118 reviews)
1 location in Reno Airport
Budget
Locations in Reno Airport
  • 7.9
  • 8
  • 7.3
  • 7.6
  • 7.2
Recent reviews
6.0 GoodApr 17 2022
Car was trashed. Not clean, damage to the car that was done prior to me and wasn’t fixed
2.0 MediocreMar 17 2022
Eventually getting a new vehicle was the only thing I liked. This was by far the worst rental car we have ever had. The sticker in the upper left hand side on the windshield said the cars next oil change was due at 23,000 miles. There were over 40,000 miles on the car. The car wouldn’t engage into reverse right away. My father had the car in reverse, took his foot off the break and it rolled forward. The transmission shifted roughly. The car got stuck in literally an inch of snow. To get the car to move we had to drive with the traction control off (not ideal nor safe). It snowed again, and the car was terrible. Our whole trip out to the Reno/Lake Tahoe area was for skiing. I looked at the tires on the vehicle, both back tires (passenger side definitely worse) we’re both smooth as a baby’s bottom. The back passenger side tire literally had multiple holes in it, one of which the cords and threads of the tire were showing. I called budget and told them this, to which they responded they didn’t have any other vehicles. How is a rental car company content with sending vehicles in that condition out? And hearing from customers the unsafe conditions of the vehicle and basically just telling them tough luck? That baffled me. We easily could’ve gotten into an accident driving in the snowy conditions with bald tires, or easily had a blowout on the high way with the cord showing/hole in one of the tires. I was not content with being told tough luck, so I continued calling budget until someone was able to give us another car. I believe the girl I spoke to was Alyssa in the roadside assistance department. She was accommodating and told me she spoke to a manager at the Reno/Tahoe airport and they had a comparable car ready waiting for my father and I and to just go to the budget desk and say we spoke to her. We drove to the airport and we’re told by the workers they had no idea what I was talking about and had “no cars available” but they gave us another car. Overall I’m extremely dissatisfied with my experience with budget.
2.0 MediocreMar 13 2022
Waited over an hour and the single budget agent was not gaining as perfered customers jumped in front. Got online and reserved a truck at Enterprise and was checked out in 5 min. That’s my experience with Budget. Sidney Strauss
2.0 MediocreMar 13 2022
Budget had screwed up my check in information then tried to increase my price because they could not retrieve my original contract 300 dollars higher than my kayak quoted price I said something and was treated like I was doing something wrong had to be stern with them that this was not the contract price. Then they tried to give the the price of their insurance which was once again not the contract price.i said something to the counter worker and she said she couldn't handle me as a customer because everything she was doing wasn't to my satisfaction. when they lost my info tried to up charge and make a new contract. When I finally got a supervisor she was able to listen understand how to fix it and then finally gave me the price of my original contract. The really bad part is that manager stood right next to the counter worker never provided accurate help to the counter worker when asked and only seemed like she finally did her job because I had hard copies of my contract with me! And this took over an hour to check in and get my car then the gentleman giving out the keys wanted to talk story about his life more than I cared for and was delaying my vacation more!
8.0 ExcellentMar 9 2022
Long line at the pickup counter.
10.0 ExcellentFeb 19 2022
Liked that Budget actually had minivans available. Did not like that one seat did not slide/fold correctly, making using that sliding door side troublesome for unloading the back seat.
2.0 MediocreJan 19 2022
I paid for a much smaller car than I reserved and so I had to change our whole family itinerary since I could not fit my family members in the car. They had to take Uber everywhere to meet up with us. It was a complete waste of time.
3.9 MediocreOct 14 2021
The agent at the counter in Reno, Adrianna, was excellent. However it took an hour for them to bring the car to us and the staff were not wearing masks, which makes me question the cleaning between customers and if the car was cleaned at all. The car itself was awful!, every time we got in it, it smelled like gasoline. The odor was unbearable, however we were not nearby to exchange it, so after 30mintues of the windows open the smell would go away. I will NOT rent from Budget again, the price was absurdly high and the car was awful.
10.0 ExcellentOct 3 2021
Friendly staff!
5.9 OkaySep 22 2021
Waited in line in airport for over an hour to pick up car
Rated no. 7
Enterprise
9.1 Excellent (58 reviews)
1 location in Reno Airport
Enterprise
Locations in Reno Airport
  • 9.3
  • 9.1
  • 9
  • 8.7
  • 9.2
Recent reviews
10.0 ExcellentMay 6 2019
The pick up and return was quick and simple and the staff was friendly and helpful. Upon return I pointed out a spot on the rear seat where a prior occupant had dropped chocolate on the seat and they gave me a credit for having to drive a dirty vehicle!Absolutely nothing!
9.2 ExcellentMar 28 2019
The staff was super on-point. The car was new and clean.The dropoff process was pretty straightforward, but having never rented a car before, the after-hours dropoff was a little baffling until I called them.
9.6 ExcellentFeb 17 2019
Drop off was super easy and very friendly, even at 5am! I needed an AWD vehicle and received a Suburban, which was much larger than the Standard SUV that I had reserved. This ended up being very appreciated as it handled the heavy snowfall very well. Loved the heated seats, too!Pickup was a little slow. It took over 15 minutes before someone helped me.
10.0 ExcellentDec 31 2018
Easy Drop offBetter communication on drop off procedures and signage and point of drop off. Thanks
7.6 GoodNov 24 2018
Car was nice, clean and comfortable. Service was great and friendly.We did not inspect car thoroughly before leaving and damage was found on return.
10.0 ExcellentOct 29 2018
Highly recommendQuick pick up and quick drop off. Friendly, polite employees.Nothing
8.4 ExcellentOct 15 2018
The Good and the Not So GoodService by representatives was excellent.Exterior of car was not very clean. The seats inside were not comfortable.
10.0 ExcellentJun 2 2018
Good experienceFriendly agents. Prompt service even though they were busy during pickup on Friday evening.
10.0 ExcellentMay 22 2018
Friendly and efficient!
10.0 ExcellentSep 19 2017
new car, great condition, friendly staff
Rated no. 8
National
9.5 Excellent (13 reviews)
1 location in Reno Airport
National
Locations in Reno Airport
  • 9.3
  • 9.3
  • 9.5
  • 9.6
  • 9.2
Recent reviews
10.0 ExcellentFeb 6 2021
Friendly, helpful, convenient staff and location. One of the easiest car rental experiences ever! The Reno Crew is phenomenal:)Nothing. It was exceptional
10.0 ExcellentJul 5 2019
Staff was awesome Everything was easy.
8.0 ExcellentMar 5 2019
Staff very helpful. GREAT that you could guarantee that the car in that class would be AWD/4WD (this was my most important factor). Very reassuring while driving through light snow.The interior of the car smelled strongly like fast food when I first got in. Otherwise clean, so was unfortunate that my very first impression was the smell of fast food. This smell seemed to dissipate over the course of my 1-hr trip to Tahoe. Also the owner's manual was not in the car.
10.0 ExcellentAug 15 2016
The car was clean and had low mileage.I HATE Hyundai cruise control. Unfortunately this isn't something that can be controlled by the rental agency.
10.0 ExcellentFeb 16 2016
Quick and easythey knew my name before I stepped out of the car. printed me a receipt and I was done, didn't even have to go into the airport.the drop off is in the very back of the parking garage and then you have to make your way through the parking garage to the airport, no designated walkways, made me a little nervous.
10.0 ExcellentDec 6 2015
Great service!The person at the counter was extremely helpful. We were a little stressed about the weather, so asked for an upgrade and were given one from Alamo for a slight increase in cost. It was money well spent and they were great to work with.The wait was long, but that was due to a person who was trying to rent without a credit card. The staff handled it well, but he was annoying.
Rated no. 9
Avis
5.9 Okay (22 reviews)
1 location in Reno Airport
Avis
Locations in Reno Airport
  • 6.5
  • 6.7
  • 5.9
  • 5.8
  • 5.8
Recent reviews
2.0 MediocreJan 4 2022
Would not let me borrow a pick up truck for the day because I’m local unless I had a flight booked. How does that policy make any sense? What a stupid model.
1.9 HorribleSep 19 2021
The local Avis manager (Kevin something) seems to think that giving you a car 4 hours after your arrival means he "has cars to rent"... then you have to sit in line for nearly another hour waiting to get your rental washed because that's "Avis policy". BULLSHIT! I WILL NEVER RENT FROM AVIS AGAIN!
3.9 MediocreAug 30 2021
Charges for turning in car 45 minutes late are excessive. Also they charged for a full day for Loss damage waiver when I was 45 minutes over NOT 24 hours. Won't rent from them again.
2.0 MediocreJun 20 2020
We rented a convertible for my son's graduation since it was a drive through due to covid. And we're going to cruise around town and just enjoy the day. I rented the convertible weeks before. We get there the day of graduation and the gal proceeds to tell us there are NONE avaliable. I was so upset for him since this end of the school year was such a bummer. It was just a huge let down.
2.0 MediocreFeb 18 2020
Rental agent helped me to rent at another company, she was incredibly helpful and accommodatingWould not rent to me because I only had debit cards, no credit card
5.2 OkayFeb 12 2020
Drop off was fine.Car rented was not what was reserved (reserved midsize 4wd SUV, they put us in a larger 2wd SUV saying that was all they had). Check in process was slow. Car was clumsy but clean and functional.
10.0 ExcellentJul 8 2019
The process was super easy
6.0 GoodJul 7 2019
Picking up the vehicle took about 40 minutes which seems a bit too long.
4.0 OkayAug 13 2018
Seemed understaffed at pickup, and under-equipped at returnEmployees were friendly and courteous.At the time of pickup, cars were not ready for many customers (at Reno/Tahoe Airport). So, customers were waiting in the parking structure and there was no one at the Avis booth there. Eventually, our car appeared, but it was a chaotic experience, because there was apparently a shortage of staff and no organized line for customers waiting for cars. Also, I did not get a receipt when I returned the car. The agent/employee told me a receipt would be emailed to me, but I have not yet received an email with a receipt.
10.0 ExcellentFeb 19 2017
Cindy is the greatestMy Avis agent in Reno, Cindy went above and beyond to make my experience perfect. She helped me find the best car for my needs and made sure I had all I needed and More.
Eagle Rent A Car
1 location in Reno Airport
Eagle Rent A Car
Locations in Reno Airport
Recent reviews
Easirent
1 location in Reno Airport
Easirent
Locations in Reno Airport
Recent reviews
Rent-A-Wreck
1 location in Reno Airport
Rent-A-Wreck
Locations in Reno Airport
Recent reviews
Sunnycars
1 location in Reno Airport
Sunnycars
Locations in Reno Airport
Recent reviews
1140 travellers who hired a car in Reno Airport gave the car agency they used an average rating of 8,3

Car rental locations at Reno Airport

Good to know

Most popular car type

Mini

Top tips for hiring a car at Reno Airport

  • A car rental at Reno Airport is preferable for passengers who prefer a more personalized experience. This is a better option for those who do not have any particular destinations in mind but rather want to explore Reno on their own time. Moreover, there is no need to worry about what's happening with your luggage while exploring as it will be waiting at the airport.
  • The most common types of vehicles that are rented out at the airport include compact cars, sedans and SUVs. The rates for these vehicles vary depending on factors like the size of the vehicle and fuel type. Most car rental companies at Reno Airport will offer an unlimited mileage package and charge by the day or week instead of charging for every mile.
  • In case you need to return your car after hours, you will be able to do so at the airport garage and avoid paying a drop fee. You can also return your car at the airport 24h a day but will need to pay for an extra day. In case of a mechanical issue, most car rental companies at Reno Airport advise that you find a nearby auto repair shop or tow truck in areas like the Reno Industrial or Stead areas.
  • Reno Airport is usually busy at times when there are conventions or big events in the area. For instance, the Reno Air Races is a yearly event that has tens of thousands of people flying into the airport and renting cars from car rental companies at Reno Airport. As such, you may need to reserve your car rental in advance. The best part about renting a car from Reno Airport is that there are many rental companies available near the terminal and they offer free shuttles so you don't have to worry about being dropped off or picked up in heavy traffic by taxi drivers.
  • Book your car hire at Reno Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Reno Airport