Sparks car hire

Sparks car hire

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Sparks, NV, United States
Oct 6 — Oct 13
Same drop-off
Sparks, NV, United States
Thu 6/10
Noon
Thu 13/10
Noon
Driver's age:

Sparks car hire information

Pick-up locationSparks
Hire locations3

Cheap car hire in Sparks

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Sparks car rental reviews and directory

Hertz

3,2

Mediocre

120 reviews
Best rated

Cleanliness

4.5

Comfort

4.5

Pick-up/Drop-off

3.0

Value for money

3.1

2 locations in Sparks

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Locations in Sparks

1995 Vassar St, Suite B

+1 775 785 2650

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
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485 South Rock Blvd

+1 775 313 4849

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

2,0 Mediocre

Dec 2021

KAYAK
First of when I arrived to hertz they tell me they don’t have any cars available and then after I show them my reservation thru kayak they give me a look of annoyance and tell me they don’t have a car ready at the moment. They proceeded to tell me I needed to wait for a vehicle to be cleaned. After waiting 30 mins then they go on to tell me my reservation was no good unless it was 24 hours in advance even though there was clearly plentiful of available car rentals on the parking lot. They lie thru their teeth just so they don’t have to lift a finger even if means ruining your car reservation leaving you empty handed trying to find another car rental at a last minutes notice. Do not rent from hertz they will not honored reservations.

2,0 Mediocre

May 2021

KAYAK

Pros:

Friendly, but not helpful. Arrived and there were zero rental vehicles available despite the reservation being paid for and reserved over a week in advance. When asked if there were other locations with availability was just told no locations have any without even checking.

Cons:

Don't offer a product and/or service Hertz can not comply with after charging customers for it. Fraudulent charges are happening to many customers. Poorly run business.

2,0 Mediocre

Apr 2021

KAYAK

Pros:

Reservation had issues and I was double charged

Cons:

Reservation had issues and I was double charged

6,0 Good

Apr 2021

KAYAK

Pros:

Staff was very friendly.

Cons:

No on site parking for my car was frustrating. Instead of getting the premium suv as requested I was given the option of a Durango or a minivan. It took forever to get the vehicle and once I got it, it only had a half a tank of gas.

4,0 Okay

Apr 2021

KAYAK

Pros:

Friendly staff, told me renters who go through third party booking run across same issue I had.

Cons:

The rental location was NOT associated with the airport, despite selecting RNO during booking. It is considered off-site location, there are no airport shuttles to get here. I had to use a ride share to get to the rental location. The staff told me that a majority of their customers who rent from that location come across the same issue when booking through third party. They said they would have no issue giving a ride to the airport if the car was dropped off during their office hours, but I had to drop off during the weekend. Kayak should not be listing this location when looking to pickup/dropoff at the airport since it is not associated with the airport,l despite being close by.

2,0 Mediocre

Mar 2021

KAYAK

Cons:

pickup location was not at the airport, but offsite which required me to uber. I had searched for airport location, so not sure why this happened. when I arrived (at 12;02pm) the office was closed! and did not reopen until 1pm, so I had to stand and wait for an hour, and leave my parties at the airport waiting - no warning of that, ridiculous that a rental office is closed in the middle of the day! terrible experience

1 out of 30

Enterprise

6,9

Cleanliness

7.8

Comfort

7.7

Pick-up/Drop-off

6.8

Value for money

6.8

3 locations in Sparks

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Locations in Sparks

1450 East Prater Way, Ste 113

+1 775 331 6888

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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2500 E 2nd St

+1 775 325 8882

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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3005 Mill St

+1 775 329 3773

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

6,0 Good

Jun 2021

KAYAK

Pros:

Car was good

Cons:

Need a shuttle to the airport

2,0 Mediocre

May 2021

KAYAK

Pros:

Nothing, I was very upset my reservation was not available, sent to the wrong business, received the wrong car and ended up cancelling my reservation. Very upset about the whole experience.

Cons:

Due to the reservation screwups, I think an upgrade and a price match for my original reservation should have been made. But it wasn't, and they tried to give me a smaller size vehicle and my daughter is 5"11.

10,0 Excellent

Feb 2021

KAYAK

Pros:

Staff was very kind, received a free upgrade, car was clean, functioned perfectly, and made the trip enjoyable. Also, I really liked how smooth the pickup and delivery was. No hassles, no hidden fees, no surprises just what I needed.

Cons:

I think the price was a bit higher than competitors, but I was willing to pay 50 more for better customer service.

10,0 Excellent

Feb 2021

KAYAK

Pros:

2021 Kia Soul w/ 225 miles. Great car. Also, night manager on Friday night really made me feel at home, even arriving 5 mins to close.

Cons:

Getting shuttle to airport after turning car in. Agent said driver left at 1:30pm, not sure why.

10,0 Excellent

Dec 2020

KAYAK

Cons:

Let me start by saying, I got a good price for mu rental. The check in and check out process was quick and simple. One of the vans I got was dirty, hadn't been washed. But I was in a hurry so I didn't mind (this time). Overall it was good service. I will rent with them again.

10,0 Excellent

Nov 2020

KAYAK

Pros:

staff very friendly and informative...

1 out of 8

Avis

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Sparks

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Locations in Sparks

1595 Marietta Way

+1 775 356 2490

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

10,0 Excellent

Apr 2017

KAYAK

Pros:

everything

Cons:

nothing

5,2 Okay

Sep 2016

KAYAK

Pros:

Car (Prius) was wonderful.

Cons:

Car was dirty - we were sunblinded by the dirty windows!! Had to clean ourselves. The rest of it looked dull and like it wasn't cleaned or it had been sitting for days. When we arrived- NO one was in the office. I kept opening the door to have the buzzer go off - no one came. I finally had to whistle to get someone in the rear yard's attention!! so odd.

5,2 Okay

Aug 2016

KAYAK

Pros:

Pick up and drop off ok.

Cons:

Cost was more than what you said. Dirty car. Not clean. They tried to give me a car with half gas in tank and then after driving it back less than 10 sec. They exchanged cars.

10,0 Excellent

Apr 2017

KAYAK

Pros:

everything

Cons:

nothing

5,2 Okay

Sep 2016

KAYAK

Pros:

Car (Prius) was wonderful.

Cons:

Car was dirty - we were sunblinded by the dirty windows!! Had to clean ourselves. The rest of it looked dull and like it wasn't cleaned or it had been sitting for days. When we arrived- NO one was in the office. I kept opening the door to have the buzzer go off - no one came. I finally had to whistle to get someone in the rear yard's attention!! so odd.

5,2 Okay

Aug 2016

KAYAK

Pros:

Pick up and drop off ok.

Cons:

Cost was more than what you said. Dirty car. Not clean. They tried to give me a car with half gas in tank and then after driving it back less than 10 sec. They exchanged cars.

1 out of 1

Budget

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Sparks

Show locations

Locations in Sparks

1595 Marietta Way

+1 775 356 2499

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Reviews

2,0 Mediocre

Sep 2016

KAYAK

Cons:

The car was not available at the appointed time. When we arrived in Reno we called to say we would be late due to a misplaced telephone (this was an offsite location). They said there would be no problem. When we arrived about 1:30 PM we were told there were no cars available and that one could not be secured in another location. We were also told that no car was available earlier that day at our scheduled arrival time of 10:30 AM. We were told that we would be called as soon as one was available, later that day. I said that I might not be able to pick it up before the 5:30 PM closing time and they assured me that a car would be held for us regardless, and that we could pick it up the following morning. The agency called and left a voicemail about 4:30 PM to say they had a car. I was unable to call back until about 5:20 PM but there was no answer at the local agency and I was routed to national reservations. The agent at national reservations was unable to help me. By then it was past 5:30 PM so we were left without a car that day. Based on the local agencey's earlier assurances I called the next morning about 8:00 AM and told them I was ready to pick up the car. They said there was no car available. I asked why, since they called late in the afternoon the day before to say it was there and they earlier assured me that it would be held. They said that they had to send it to another agency. I reminded them that they assured me that it would be held and they said "it just doesn't work that way" and there was nothing they could do. They again said they would call me back as soon as a car was available, which would be that morning. I never heard back from them so I found another rental car. My wife and I had another rental from Reno to Sacramento with Dollar. The Budget reservation was made for our daughter as she was driving to Lake Tahoe upon arrival. Our plan was to stay in Reno the evening of Sept. 15. When the Budget car was not available we returned to the Reno airport to add her to the Dollar rental agreement at a cost of $48 plus tax so that she could take the car we already had and go on to Tahoe. Our plan was to then pick up the Budget car later that day or the following morning and drive it to Tahoe to meet her on Sept 16. When the Budget car was not available that morning and it became apparent that the agency didn't care to resolve the problem we secured another one way reservation to Tahoe through Enterprise. It was at a substantially higher cost but the lowest cost alternative available to us at that time. I use KYAK extensively and they do a good job. I have also rented from Budget many times in the past without problem. This rental experience was terrible and I attribute it to a poorly run, off airport location which had no regard for the commitments made or customer service. I think that Budget should reimburse me for the additional charges incurred and I request KYAK's assistance in resolving this issue.

2,0 Mediocre

Sep 2016

KAYAK

Pros:

The only thing that worked for me with this rental was the consideration and service I received from Daniel. Thanks to him I was able to get my reservation but at a considerable higher cost plus the cost of a taxi to and from the Sparks location from the Reno airport.

10,0 Excellent

Mar 2016

KAYAK

Pros:

Handling and four wheel drive experience

Cons:

Fuel was a bit expensive

2,0 Mediocre

Dec 2016

KAYAK

Cons:

I reserved a car in the morning and after 30 minutes Avis/Budget called me to say actually they have no car! Then why was it displayed available? They said the online status is not accurate!

2,0 Mediocre

Sep 2016

KAYAK

Cons:

The car was not available at the appointed time. When we arrived in Reno we called to say we would be late due to a misplaced telephone (this was an offsite location). They said there would be no problem. When we arrived about 1:30 PM we were told there were no cars available and that one could not be secured in another location. We were also told that no car was available earlier that day at our scheduled arrival time of 10:30 AM. We were told that we would be called as soon as one was available, later that day. I said that I might not be able to pick it up before the 5:30 PM closing time and they assured me that a car would be held for us regardless, and that we could pick it up the following morning. The agency called and left a voicemail about 4:30 PM to say they had a car. I was unable to call back until about 5:20 PM but there was no answer at the local agency and I was routed to national reservations. The agent at national reservations was unable to help me. By then it was past 5:30 PM so we were left without a car that day. Based on the local agencey's earlier assurances I called the next morning about 8:00 AM and told them I was ready to pick up the car. They said there was no car available. I asked why, since they called late in the afternoon the day before to say it was there and they earlier assured me that it would be held. They said that they had to send it to another agency. I reminded them that they assured me that it would be held and they said "it just doesn't work that way" and there was nothing they could do. They again said they would call me back as soon as a car was available, which would be that morning. I never heard back from them so I found another rental car. My wife and I had another rental from Reno to Sacramento with Dollar. The Budget reservation was made for our daughter as she was driving to Lake Tahoe upon arrival. Our plan was to stay in Reno the evening of Sept. 15. When the Budget car was not available we returned to the Reno airport to add her to the Dollar rental agreement at a cost of $48 plus tax so that she could take the car we already had and go on to Tahoe. Our plan was to then pick up the Budget car later that day or the following morning and drive it to Tahoe to meet her on Sept 16. When the Budget car was not available that morning and it became apparent that the agency didn't care to resolve the problem we secured another one way reservation to Tahoe through Enterprise. It was at a substantially higher cost but the lowest cost alternative available to us at that time. I use KYAK extensively and they do a good job. I have also rented from Budget many times in the past without problem. This rental experience was terrible and I attribute it to a poorly run, off airport location which had no regard for the commitments made or customer service. I think that Budget should reimburse me for the additional charges incurred and I request KYAK's assistance in resolving this issue.

2,0 Mediocre

Sep 2016

KAYAK

Pros:

The only thing that worked for me with this rental was the consideration and service I received from Daniel. Thanks to him I was able to get my reservation but at a considerable higher cost plus the cost of a taxi to and from the Sparks location from the Reno airport.

10,0 Excellent

Mar 2016

KAYAK

Pros:

Handling and four wheel drive experience

Cons:

Fuel was a bit expensive

2,0 Mediocre

Dec 2016

KAYAK

Cons:

I reserved a car in the morning and after 30 minutes Avis/Budget called me to say actually they have no car! Then why was it displayed available? They said the online status is not accurate!

1 out of 2

Eagle Rent A Car

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

2 locations in Sparks

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Locations in Sparks

2175 Market Street Ste D

Opening times not available

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Reno airport

Opening times not available

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No reviews available

Easirent

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Sparks

Show locations

Locations in Sparks

Reno/Tahoe International Airport

Opening times not available

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No reviews available

166 travellers who hired a car in Sparks gave the car agency they used an average rating of 4,5

Car hire locations in or near Sparks

When to book a car hire in Sparks

Average daily price per month
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Top tips for hiring a car in Sparks

  • Book your car hire in Sparks at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Sparks