Guest reviews
Overall rating
7,4
Good
Based on 4 246 reviews
Cleanliness
8,8
Comfort
8,6
Pick-up/Drop-off
8,1
Value for money
8,1
Recent reviews
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car was clean
great car
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great experience
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7,2
Cons: No vehicle was available for pickup. Had to come back next day.
review from
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9,6
Pros: Rental process was quick and painless from a very friendly staff
Cons: The night before we returned the car we discovered that the windshield wiper fluid was empty, was not extremely necessary at this time but something to ensure is available in the future.
review from
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2,0
Cons: There were no cars available. This is Kayak's fault, not Budget's. Don't let me make a reservation and have not allow me to get a refund without an hour call with Kayak. Budget couldn't refund me.
review from
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6,4
Cons: $80/day is ridiculous
review from
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10,0
Pros: Staff was helpful and upgraded me to an AWD vehicle after learning of my travel plans to NH and ME
Cons: I’m struggling to find my receipt? Where can I retrieve it from?
review from
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6,0
Cons: Customer service was awful. We waited an hour for our car while the staff tried to pressure us into upgrading.
review from
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4,4
I would of never settled with an unsafe car.
Pros: I liked that it was clean and great radio system for phone calls on the road or when you parked the car the app would show how close your car was parked when on Bluetooth. And the friendly customer service at the Burlington Airport.
Cons: I didn’t like the vehicle it wasn’t safe overall. It drove like a roller skate on ice in the wind and it pulled to the side horribly.
review from
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10,0
Great employees in Burlington!
Pros: The staff were professional and extremely helpful in what was for me a stressful situation. The airlines got me to my destination 8 hours late and I was concerned about the availability of my rental. Thanks to two Budget agents, Admir and Omar, everything worked out and I was able to enjoy my vacation. The vehicle was as promised. The staff were also courteous and helpful at drop off.
review from
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8,0
Pros: Great price for the type of car and the duration of the rental. The young man who helped me pickup the rental car was just really pleasant and tried very hard to make that transaction go as well as possible.
Cons: Pickup of the car took longer than anticipated due to a printer issue. I hope they replace that soon to benefit their customers and employees too!
review from
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3,2
Filthy
Pros: Reasonable price
Cons: Car was filthy. Absolutely gross. The transmission clearly needs work. Car has 35000+ miles. It’s disappointing to get a dirty disgusting car you dont want to sit in.
review from
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9,2
Great Staff at Pickup Location
Pros: The two gentlemen working at the Williston Road location were very professional and nice. They explained that I could drop the car off at the airport with no extra charge.
Cons: All was good.
review from
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7,2
Staff great, car only ok
Pros: Staff really helpful and friendly
Cons: GPS system we rented was terrible - from the 1970s and was a waste of money. And car was pretty scratched up.
review from
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9,6
Pros: Rental process was quick and painless from a very friendly staff
Cons: The night before we returned the car we discovered that the windshield wiper fluid was empty, was not extremely necessary at this time but something to ensure is available in the future.
review from
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10,0
Pros: Staff was helpful and upgraded me to an AWD vehicle after learning of my travel plans to NH and ME
Cons: I’m struggling to find my receipt? Where can I retrieve it from?
review from
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10,0
Great employees in Burlington!
Pros: The staff were professional and extremely helpful in what was for me a stressful situation. The airlines got me to my destination 8 hours late and I was concerned about the availability of my rental. Thanks to two Budget agents, Admir and Omar, everything worked out and I was able to enjoy my vacation. The vehicle was as promised. The staff were also courteous and helpful at drop off.
review from
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9,2
Great Staff at Pickup Location
Pros: The two gentlemen working at the Williston Road location were very professional and nice. They explained that I could drop the car off at the airport with no extra charge.
Cons: All was good.
review from
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7,2
Cons: No vehicle was available for pickup. Had to come back next day.
review from
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8,0
Pros: Great price for the type of car and the duration of the rental. The young man who helped me pickup the rental car was just really pleasant and tried very hard to make that transaction go as well as possible.
Cons: Pickup of the car took longer than anticipated due to a printer issue. I hope they replace that soon to benefit their customers and employees too!
review from
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7,2
Staff great, car only ok
Pros: Staff really helpful and friendly
Cons: GPS system we rented was terrible - from the 1970s and was a waste of money. And car was pretty scratched up.
review from
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2,0
Cons: There were no cars available. This is Kayak's fault, not Budget's. Don't let me make a reservation and have not allow me to get a refund without an hour call with Kayak. Budget couldn't refund me.
review from
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6,4
Cons: $80/day is ridiculous
review from
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6,0
Cons: Customer service was awful. We waited an hour for our car while the staff tried to pressure us into upgrading.
review from
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4,4
I would of never settled with an unsafe car.
Pros: I liked that it was clean and great radio system for phone calls on the road or when you parked the car the app would show how close your car was parked when on Bluetooth. And the friendly customer service at the Burlington Airport.
Cons: I didn’t like the vehicle it wasn’t safe overall. It drove like a roller skate on ice in the wind and it pulled to the side horribly.
review from
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3,2
Filthy
Pros: Reasonable price
Cons: Car was filthy. Absolutely gross. The transmission clearly needs work. Car has 35000+ miles. It’s disappointing to get a dirty disgusting car you dont want to sit in.
review from
Other suppliers in South Burlington scored
Where can I find Budget hire cars in South Burlington?
1890 Williston Road, Budget car hire
Address
1890 Williston RoadPhone
+1 802 863 3030FAQs about hiring a car from Budget in South Burlington
How many car hire locations does Budget have in South Burlington?
Budget has 2 car hire locations in South Burlington. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Burlington Airport (BTV)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Burlington Airport (BTV)?
Yes