Guest reviews
Overall rating
8,7
Excellent
Based on 6 566 reviews
Cleanliness
8,9
Comfort
8,8
Pickup/dropoff
8,5
Value for money
8,3
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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6,8
Pros: The check-in process took WAY too long. THe agent was trying to sell us too many upgrades
Cons: Quicker check in service and lower rates
review from
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10,0
Pros: Friendly staff!
Cons: We couldn’t have asked for anything better
review from
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10,0
Pros: Staff was friendly, car worked great, no major problems
Cons: My only real complaints are with the Burlington Airport set-up, which Alamo doesn't have control over -- I would have loved to drop the car and keys in one spot rather than having to drop the keys at the baggage claim desk.
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10,0
Cons: Great experience. Brand new car. Upgrade given. Smooth quick pick off and drop off. Just a perfect experience!
review from
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5,6
Pros: Car was nice
Cons: Wait times to talk to agent were long, charged us to move to all where drive when other people got free upgrades since it was dangerous weather
review from
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2,0
Cons: I got charged $350 on a 100 dollar rental brought back full of gas. Call me back Cameron Stevens
review from
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10,0
Pros: Quick & pleasant customer service & good car options.
review from
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8,0
Cons: The counter guy was not pleasant- impatient and no sense of humor at all
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10,0
Simple
Pros: South Burlington Airport is a small facility. I had to re-park the car as the location for each car service wasn't well labeled when first into the garage. Beyond that, drop off was quick.
review from
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9,6
Pros: Comfy car
Cons: Couldn't figure out cruise control. User bad for sure. Couldn't find mileage at end
review from
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8,0
Very friendly, clean, quick ervice
Pros: Great help, quick in and out
review from
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6,0
Cons: The BTV rental agent tried to hard-sell their loss-damage waiver, claiming that the primary insurance I had bought through kayak.com was not valid. In fact, the policy was explicit: it was primary coverage, not secondary coverage as the agent tried to claim. I dont know if this hard-sell was just one bad apple or if it’s an Alamo-wide thing. Whatever the case, it made a bad impression.
review from
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10,0
Pros: Friendly staff!
Cons: We couldn’t have asked for anything better
review from
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10,0
Pros: Staff was friendly, car worked great, no major problems
Cons: My only real complaints are with the Burlington Airport set-up, which Alamo doesn't have control over -- I would have loved to drop the car and keys in one spot rather than having to drop the keys at the baggage claim desk.
review from
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10,0
Cons: Great experience. Brand new car. Upgrade given. Smooth quick pick off and drop off. Just a perfect experience!
review from
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10,0
Pros: Quick & pleasant customer service & good car options.
review from
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10,0
Simple
Pros: South Burlington Airport is a small facility. I had to re-park the car as the location for each car service wasn't well labeled when first into the garage. Beyond that, drop off was quick.
review from
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9,6
Pros: Comfy car
Cons: Couldn't figure out cruise control. User bad for sure. Couldn't find mileage at end
review from
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6,8
Pros: The check-in process took WAY too long. THe agent was trying to sell us too many upgrades
Cons: Quicker check in service and lower rates
review from
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8,0
Cons: The counter guy was not pleasant- impatient and no sense of humor at all
review from
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8,0
Very friendly, clean, quick ervice
Pros: Great help, quick in and out
review from
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5,6
Pros: Car was nice
Cons: Wait times to talk to agent were long, charged us to move to all where drive when other people got free upgrades since it was dangerous weather
review from
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2,0
Cons: I got charged $350 on a 100 dollar rental brought back full of gas. Call me back Cameron Stevens
review from
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6,0
Cons: The BTV rental agent tried to hard-sell their loss-damage waiver, claiming that the primary insurance I had bought through kayak.com was not valid. In fact, the policy was explicit: it was primary coverage, not secondary coverage as the agent tried to claim. I dont know if this hard-sell was just one bad apple or if it’s an Alamo-wide thing. Whatever the case, it made a bad impression.
review from
Other suppliers in South Burlington scored
Where can I find Alamo hire cars in South Burlington?
1200 Airport Dr, Alamo car hire
Address
1200 Airport DrPhone
+1 802 864 7441FAQs about hiring a car from Alamo in South Burlington
How many car hire locations does Alamo have in South Burlington?
Alamo has 1 car hire location in South Burlington. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Burlington Airport (BTV)?
No (according to our data)
Does Alamo offer shuttle or airport pick-up services from Burlington Airport (BTV)?
Yes
