Book Budget hire cars in Murray

Reviews for Budget in Murray

Recent reviews

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4.4

Stay away from Budget!Pros:They gave a car...Cons:Absolute nightmare to work with these people. Rude customer service. Sneaky people trying to find any fault with the car to charge the insurance. Had to fill in paperwork because of a tiny rock chip. Good luck getting a hold of anyone to make any changes to the reservation. Ruined our vacation.Reviewed Sep 6 2018

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2.0

Not the car I reservedPros:The customer service agent cancelled the reservation for us at the desk.Cons:We were going to be given a Subaru Outback as a standard size SUV. There is no way that that car qualifies as a SUV, let alone standard size. They had no other cars they could rent us. The excuse was that that was the car that was set up in Budgets "list" of approved cars for that class. If that is the case, then Budget really needs to review their list. The desk agent was nice enough, but one of the workers that came in reeked of smoke and was not very pleasant to her when she had asked him if the full size SUV (an actual full size one, a GMC Yukon I believe) was available. He got a bit gruff and said that we could have it if we only wanted it one day since it needed an oil change and some other work.Reviewed Jul 29 2018

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2.0

Pros:The vehicle itselfCons:Budget added their insurance to the rental fee. It ended up being very expensive!Reviewed Jan 26 2018

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4.0

Pros:The car we received had only about 3000 miles on it and it was a nicer car than expected.Cons:The car was very dirty when we picked it up. Chocolate on the seat, greasy fingerprints all over the interior. We mentioned this when we picked it up and asked if they could fix it. To which they said that they had just run it through the carwash and vacuumed it. The had no other clean cars with which we could exchange it. We called customer service and they gave us one day free and told us we could exchange the car at any budget location. We did. When dropping off the car we had to wait 30 minutes before being helped. The attendant was spending a very long time chatting with a customer and playing with their dog while a line of 3 or 4 other customers waited.Reviewed Sep 4 2017

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8.0

Cons:Was a pain to extend the rental one more day. The national help desk could not do this. Had to try and get a hold of the State help desk for Budget.Reviewed Jan 28 2017

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2.0

Horrible experiencePros:Nothing.Cons:Didn't have the car I requested. They gave it to me with expired license plates. Had to go to different location to swap car and delayd my trip.Reviewed Dec 29 2016

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2.0

Quoted wrong pricePros:The vehicleCons:the entire process of booking at Kayak; getting the wrong quote, being overcharged at the end and then get the run around by Budget and Kayak. No more Kayak and/or Budget for me.Reviewed Dec 20 2016

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7.2

Van was dirtyPros:Manager gave me a 10% discount for me washing his windows.Cons:Van interior and windows were dirty, candy and sticky residue.Reviewed Oct 19 2016

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2.0

Cons:I ended up cancelling my car rental after the tire fell off the rental car a few miles away from pickup. They were unable to get me a replacement car because they couldn't release a new one to me until they collected the damaged one, and they could not find where they had towed their car to. It was a nightmare.Reviewed Aug 22 2016

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4.4

Pros:Customer service accommodated me with a returned car that hadn't been serviced.Cons:Car I reserved was not available.Reviewed Aug 6 2016

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8.0

Cons:GoodReviewed Aug 6 2016

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2.0

Worst experiencePros:Nothing was good.Cons:Did not have the car we reserved. We reserved a convertible, and then offered a different car. If I had wanted that car, I would have reserved that car. Was given the run around by multiple employees. Was told the car was at the airport location instead, but when we got there it was not there, and the reservation that we were told would be made did not exist. Ended up canceling the whole thing. Very frustrating experience and I will never use Budget again.Reviewed Jul 24 2016

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• What is the most popular car hire from Budget in Murray?

  Premium (RAM Pickup or similar) is the most frequently booked car hire type from Budget in Murray.

• How many car hire locations does Budget have in Murray?

  Budget has 1 hire location in Murray. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Salt Lake City airport (SLC)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?

  Yes