8.0
As soon as we got the Highway for our trip the “low tire pressure”light came on. We checked and filled in multiples gas stations to make sure our tires where safe enough for our familyReviewed Oct 24 2022
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10.0
Pros:The person at the counter was super friendly, getting the car was easy.Cons:The car smelled like cigarettes.Reviewed May 24 2021
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10.0
Pros:I went through Kayak and ended with Priceline I wanted to change my itinerary and called Priceline who asked me to call Kayak that has no phone connection.Cons:Book directly through BudgetReviewed May 24 2021
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10.0
Pros:Easy process and great staffReviewed May 18 2021
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6.0
Pros:No, I tried to call their office various times the day before, and they put me on hold for a long time twice, then just hung up the 3rd try. After that it just went to corporate.Cons:The young man I encountered upon arrival was very brusque. Whipped thru the paperwork, and when I asked to confirm the quoted price, he said a price of $40 more. I asked why and he said it was because I was picking it up early (less than an hour difference, the flight was a bit early). He re-did it all to reflect the price I was quoted. Never had anything like that happen before.Reviewed Apr 10 2021
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2.0
Pros:Nothing! Didn’t even rent the vehicle!Cons:No where in the rental agreement did it say there would be a rental car deposit?!! Therefore I was not prepared with a credit card that could hold that amount of money!! Very disappointed!!Reviewed Mar 19 2021
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10.0
Pros:Everything was excellent unbelievably great experienceCons:I guess they could have paid me to rent the car lol. Seriously it all was greatReviewed Nov 12 2020
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10.0
Pros:The car was clean and ready to go upon arrival. The staff was very friendly and helpful. I can't wait to work with them again.Reviewed Jun 30 2020
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10.0
Pros:Staff in Monterey Airport was nice and friendly. Quick check in process.Reviewed Apr 2 2019
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5.6
Cons:Usually the cars are not cleaned well, no windshield washer fluidReviewed Apr 1 2019
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8.0
Cons:Do not like car turning off at every stop to save gasReviewed Feb 12 2019
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10.0
Pros:Staff was great and the car was excellent.Reviewed Jan 16 2019
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