Book Enterprise hire cars in Monterey

Reviews for Enterprise in Monterey

Recent reviews

Traveller rating

Excellent

17

Good

5

Okay

1

Mediocre

8

Poor

0

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car availablegreat customer

car was greatpick up and drop

get the carairport location

staff was very helpfulcustomer service

great experiencegreat price

great service

9.6

Great servicePros:Friendly, easy and clean!Reviewed Feb 6 2017

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10.0

Pros:Easy return Quick returnReviewed Aug 30 2016

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10.0

Service with a smile!Pros:Fab employeesReviewed May 26 2016

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10.0

GO TO Rental CarsPros:They were very helpful and understanding of our needs.Reviewed Jan 4 2017

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10.0

Pros:Same here - they were very friendly, helpful and quick. I was in and out.Reviewed Jan 8 2018

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10.0

CONVENIENTPros:No exorbitant airport fees and surcharges. This rental agency is about 3 miles from the Monterey Airport. Take a cab to the office and pick-up there.Reviewed Dec 9 2018

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2.0

Horrid customer serviceCons:I reserved a pick up truck, a special request for 8am. Unfortunately I was delayed in picking up until 9 am. The assistant manager informed me they gave the truck to another customer, then said they sent it to another location because I was late. I called the manager of the 2nd location down the street and was advised this wasn't true. It appears that the 1st manager had never arranged for the truck, then lied to me to cover his error.Reviewed Jun 9 2017

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10.0

PaylessPros:Great staff, patient and helpful Cars ready to goCons:Please offer maps that cover the larger area than San Jose.Reviewed Apr 29 2018

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2.0

Impossible to work withPros:I couldnt rent the car. The staff refused my debit card even though I was local, had utility bills on me and AAA insurance, and an emerald club membership.Cons:Awful policy. I booked online with another company and experienced no hassles.Reviewed Nov 1 2016

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6.4

Wrong carPros:They did accomodate us with a different car for our 1.95k lbs. haul.Cons:We specifically asked for a car with a payload of over 2k lbs, but were initially shown a pick up with a max. payload of 1.6k lbs. We ended up having to take a 15 seat passenger van to transport cargo. It worked, but I would expect a rental car agency to be familiar with their cars' payload capacities.Reviewed May 15 2017

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10.0

Pros:The staff were very professional and helpful. I called to confirm the rental a couple of times and was treated not as a bother, but as a valued customer. When we arrived from a cruise ship, we were at the end of a bit of a line. Staff were working efficiently to take care of the customers, and our order was upgraded one level as the result of a slight wait. The entire experience was perfection.Cons:Nothing to dislike.Reviewed Sep 28 2017

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6.0

Cons:Car had a smellReviewed Mar 4 2016

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• How many car hire locations does Enterprise have in Monterey?

  Enterprise has 2 car hire locations in Monterey. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: San Francisco airport (SFO)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes