Guest reviews
Overall rating
6,2
Good
Based on 9 reviews
Cleanliness
5,6
Comfort
6,9
Pick-up/Drop-off
6,2
Value for money
6,2
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
2
2
1
1
1
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6,4
Didn’t have the type of car I ordered
Cons: Ordered a Nissan Altima or similar size vehicle and the smallest they had in stock at pick up was a Chevy Traverse or Tahoe. Didn’t need or want an SUV, but had no other choice. Disappointing to say the least
review from
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8,8
Smell
Cons: Car smelled like prior renter smoked in it. We had to spray freshener to cover the smell. Luckily we only drove the car for for a few hours.
review from
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4,0
Meh
Cons: The car engine was pretty rough sounding and feeling. It had a hard time pickcing up speed when needed. The comfort level was only okay. We did have a bit of a drive ond day and our backs were sore. I was also disappointed in the fact that because I dropped my car off after noon the charged me an additional day, and at a different rate... I paid too m much for what it was worth.
review from
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6,8
Friendly service, received upgrade, but car was no
Pros: Received an upgrade to a luxury car and customer service was friendly.
Cons: Car I received had not been washed and had a crack in the front windshield that was hidden underneath the dirt.
review from
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4,8
My rental wasn't available and they gave me a dirt
Pros: They made a car available
Cons: It was not a luxury that I reserved. The inside surfaces had streaks all over them, like a cleaner was applied but never wiped off.
review from
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2,0
the agent at the counter explained he had no cars
Cons: he then told me to go to an airport..Boston or Nashua...my ride could not bring me to these places. his attitude was bad..he promised me free Sirius and never gave it to me. horrible service and attitude when I returned the car..I WILL NEVER RENT FROM BUDGET AGAIN
review from
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10,0
great deal
Pros: This was the best deal, especially since I had to drop off the car in another state.
review from
Where can I find Budget hire cars in Methuen?
159 Pelham Street, Budget car hire
Address
159 Pelham StreetHours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 09:00 - 14:00 |