Book Budget hire cars in Lubbock

Reviews for Budget in Lubbock

Recent reviews

Traveller rating

Excellent

2

Good

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Okay

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Mediocre

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car was cleannext day

get the carpick up and drop

returned the carcredit card

car availablecustomer service

friendly staff

10.0

Cons:All goodReviewed May 13 2020

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4.0

Try to rent from somewhere elsePros:The car was in good working order and we made it to all of our destinations and back in one piece.Cons:Even though it was a work rental I had to put it on my personal credit card because Budget doesn't understand how Debit Cards work. They did let me switch cards at the end of the rental - but the hold on my credit card is still sitting there TWO weeks later. The car that I received (Ford Fusion) was not comparable to the vehicle that I had selected online (Dodge Charger). It was much smaller in the interior and made for not as pleasant of a ride. When I pointed this out at the counter the Budget employee did not care, made no attempts to resolve the situation and was just trying to rush me through to get me out of the door. I returned the car a day early and got NO money off of my rental. They charged me like I had kept it the full time. If you have to rent a car I would suggest looking somewhere else.Reviewed Mar 28 2016

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2.0

Cons:my flight was delayed for 18hr but they did not keep the car....Reviewed Jun 30 2021

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9.2

Pros:Very friendlyCons:NothingReviewed Feb 11 2019

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4.0

Pros:Pick up and drop off was quickCons:The car had 68,000 miles. The condition of the car reflected the mileage. I was told that I would receive a Chrysler 200 or similar. Instead I got a very beat up Toyota CorollaReviewed Dec 17 2016

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2.0

Pros:Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as wellCons:The company.Reviewed Sep 23 2017

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5.2

Pros:Staff was friendlyCons:I was convinced to pay for insurance that Budget doesn't even honor. RIP offReviewed Jul 8 2019

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8.0

Pros:Budget staff was very nice and helpful. Car was clean, drove well and had no mechanical issues.Cons:The plastic headlight lenses had numerous cracks and were cloudy/glazed over so as to affect the brightness of the headlights. They were old and needed to be replaced.Reviewed Oct 2 2017

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10.0

Excellent service. Friendly and efficient personnel.Pros:I was worried about having to stand in a line to get the car which would make my 'day trip' impossible. The car was waiting for me and the girl at the counter couldn't have been nicer. Will definitely use Budget again!Reviewed Aug 20 2018

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10.0

Pros:Smooth, easy processReviewed Mar 24 2016

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• What is the most popular car hire from Budget in Lubbock?

  Compact (Nissan Versa or similar) is the most frequently booked car hire type from Budget in Lubbock.

• How many car hire locations does Budget have in Lubbock?

  Budget has 1 car hire location in Lubbock. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Lubbock airport (LBB)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Lubbock airport (LBB)?

  Yes