Lubbock car hire

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Lubbock, TX, Estados Unidos
Dec 10 — Dec 17
Same drop-off
Lubbock, TX, Estados Unidos
Thu 10/12
Noon
Thu 17/12
Noon

Lubbock car hire information

Pick-up locationLubbock
Hire locations15
Airport locations9

Lubbock car hire reviews and directory

Rated no. 1
Avis
Best rated
7.4 Good (30 reviews)
2 locations in Lubbock
Avis
Locations in Lubbock
5401 North Martin Luther King Boulevard+1 806 763 5433
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
5901 63rd Street+1 806 785 1272
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
  • 7.4
  • 7.4
  • 7.4
  • 7.4
  • 7.4
Recent reviews
4.4 OkayJul 21 2020
Pros: Clean car.Cons: Customer service was terrible.
8.8 ExcellentSep 26 2019
Pros: Car was great and reliableCons: The employee was condensencing when they became aware of my age (<25)
10.0 ExcellentAug 13 2019
Pros: Everything at Avis is excellent. Great service, affordable prices, and clean cars.
4.0 OkayJun 13 2019
Pros: The staff in Lubbock was friendly. The staff in Dallas rushed me however they took care of business.
10.0 ExcellentFeb 9 2019
Pros: The Avis staff was assume. We received updates from Premium to minivans. That was a big plus!!
10.0 ExcellentAug 26 2018
good experiencePros: the mazda3 was a very nice car to drive...almost new (11K miles)Cons: nothing
2.0 MediocreMay 19 2018
Nobody therePros: NothingCons: My flight was very late (over 3 hours). When I landed at 1:00 am and got to the counter, all the other rental car places had a tired looking person staffing the desk. Not Avis, they apparently dip out at 11:00 on the dot. When I called their customer service line, I dealt with a very rude person who told me it was my fault because I missed the time when I was supposed to pick up my rental. Thank god for another rental company who was able to get me a car.
10.0 ExcellentJan 3 2018
Wonderful experience with small Avis in Lubbock, TXPros: Easy pick up, even easier drop off. 2017 Dodge Caravan was exactly what we needed for our trip. Avis's agreement with tollways in the Midwest (OK, IL, etc.) made it very easy to travel and pay the tolls compared to previous experiences we've had on trips using these roads. Really appreciate that little perk.Cons: Everything worked like a charm. Nothing went wrong for us. Vehicles can be fickle, but they appear to keep this one in good shape so it gave us no trouble.
10.0 ExcellentSep 22 2017
Pros: Easy pickupnotjingCons: Nothing
2.0 MediocreMay 18 2017
Pros: I never made it to Avis in Lubbock.
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Rated no. 2
National
9 Excellent (3 reviews)
1 location in Lubbock
National
Locations in Lubbock
5401 N Martin Luther King Blvd+1 844 891 0535
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
  • 9.3
  • 10
  • 10
  • 6.6
  • 9.3
Recent reviews
8.8 ExcellentApr 7 2019
Cons: Needed a child booster seat and the location did not have one. Other rental companies would not let me rent theirs so we were out of luck.
Rated no. 3
Alamo
8.5 Excellent (19 reviews)
1 location in Lubbock
Alamo
Locations in Lubbock
5401 N Martin Luther King Blvd+1 844 891 0538
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
  • 8.9
  • 8.8
  • 8.5
  • 8.2
  • 8.1
Recent reviews
10.0 ExcellentMar 16 2018
Great service at AlamoPros: The entire experience. Easy to work with. Very good customer service and communication.
6.8 GoodJul 23 2017
Cons: Drop off confusing. No one to ck you in or tell you what to do.
9.6 ExcellentJul 20 2017
Pros: Nice new carCons: No one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.
6.0 GoodMay 28 2017
Pros: Small airportCons: Return vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.
4.0 OkayMay 22 2017
Cons: There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.
10.0 ExcellentJan 17 2017
Very easy, great service!Pros: The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!
10.0 ExcellentDec 23 2016
Great!Pros: Turning in the car was just as quick and easy. Great customer service!
6.4 GoodDec 14 2015
Pros: The car was nice and the CSR was pleasant.Cons: The cars were parked way too far from where you pick up the keys and it was kind of confusing to find my vehicle.The underage driver fee is ridiculous.
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Rated no. 4
Budget
7.7 Good (12 reviews)
1 location in Lubbock
Budget
Locations in Lubbock
1606 East Regis Street+1 806 763 6471
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
  • 8
  • 7.6
  • 7.3
  • 8
  • 7.5
Recent reviews
10.0 ExcellentMay 13 2020
Cons: All good
5.2 OkayJul 8 2019
Pros: Staff was friendlyCons: I was convinced to pay for insurance that Budget doesn't even honor. RIP off
9.2 ExcellentFeb 11 2019
Pros: Very friendlyCons: Nothing
10.0 ExcellentAug 20 2018
Excellent service. Friendly and efficient personnel.Pros: I was worried about having to stand in a line to get the car which would make my 'day trip' impossible. The car was waiting for me and the girl at the counter couldn't have been nicer. Will definitely use Budget again!
8.0 ExcellentOct 2 2017
Pros: Budget staff was very nice and helpful. Car was clean, drove well and had no mechanical issues.Cons: The plastic headlight lenses had numerous cracks and were cloudy/glazed over so as to affect the brightness of the headlights. They were old and needed to be replaced.
2.0 MediocreSep 23 2017
Pros: Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as wellCons: The company.
4.0 OkayDec 17 2016
Pros: Pick up and drop off was quickCons: The car had 68,000 miles. The condition of the car reflected the mileage. I was told that I would receive a Chrysler 200 or similar. Instead I got a very beat up Toyota Corolla
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Rated no. 5
Hertz
7.6 Good (13 reviews)
2 locations in Lubbock
Hertz
Locations in Lubbock
3440 W Loop 289+1 806 243 4212
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
5401 N Martin Luther King Blvd+1 806 762 0227
Monday11:00 - 19:00
Tuesday11:00 - 19:00
Wednesday11:00 - 19:00
Thursday11:00 - 19:00
Friday11:00 - 19:00
  • 8.1
  • 7.5
  • 7.8
  • 7.2
  • 7.2
Recent reviews
2.0 MediocreApr 16 2017
Refusal because of a debit card!Cons: They refused to rent me the car even though we prepaid . I had a drivers license, debit card and a picture of my passport.
10.0 ExcellentApr 4 2017
Pros: The gentleman in Lubbock was very welcoming. He was polite and courteous. Overall a pleasure to work with.Cons: Everything went smoothly.
5.6 OkayMar 11 2017
Didn't get what I asked for...Pros: There was no line at the window.Cons: Hertz did not have the vehicle that I reserved, nor did they have the gps unit I requested. He did not tell me that the one he was trying to give me didn't have one until we were almost done and I asked.
10.0 ExcellentFeb 2 2017
Good RentalPros: Well performing car, pickup and drop off were easy. Good on gas
9.2 ExcellentNov 2 2016
Great, Friendly ServicePros: Very helpful personnel. Location was very convenient. Fast, easy processing time.
4.8 OkaySep 18 2016
POSPros: The car made it across the state with me in one piece. The drop off was quick and painless and not a half mile walk up or down a hill.Cons: I USUALLY get the car in the ad or in this case KAYAK, which would have been a Nissan Versa, which I am familiar with. I think, because this was a one way rental, they gave me their POS car that they wanted to get rid of. The seat was so high my line of vision was just below the top of the windshield and I hit my head several times getting in and out of the car. It was not comfortable, it was loud on the highway and there was no cruise control (which I anticipated, but hoped there would be). When I asked for the Versa, before finding all this other out, I was told I would have to upgrade, there were no Versas available. I wish I had. Due to time restraints I couldn't go back after getting in the car and change it.
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Rated no. 6
Enterprise
6.6 Good (14 reviews)
5 locations in Lubbock
Enterprise
Locations in Lubbock
1902 Buddy Holly Ave+1 806 765 0622
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 22:00
Sunday00:00 - 00:00
2311 S Loop 289+1 806 319 9191
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 22:00
Sunday00:00 - 00:00
5401 N Mlk Blvd Box 382+1 806 747 7921
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
5716 Spur 327+1 806 798 3373
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 22:00
Sunday13:00 - 17:00
612 W Loop 289 Ste 600+1 806 785 2995
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 22:00
Sunday00:00 - 00:00
  • 6.4
  • 6.8
  • 6.4
  • 6.7
  • 6.5
Recent reviews
10.0 ExcellentOct 5 2020
Pros: The staff was very knowledgeable in what they mnew.
3.2 MediocreJun 9 2020
Pros: I placed my reservation online to pick it up at a specific location in Lubbock. I called ahead to verify that my reservation was made and was told that the facility closed at 2pm. I made sure to be on site by 12:30pm only to find out that this address was closed down. I saw a note to visit another facility within the same city. I drove to that site and was there just after 1pm. They didn't have any trucks on hand like I had reserved. They did find one at a 3rd location. They did offer to get the vehicle for me but the 3rd address was only 2 miles from my home. By the time I got to the 3rd site, they already rented 1 of the 3 trucks remaining. I was able to obtain a truck and drive to my destination but I feel there was much confusion and all of the employees were aware of the incorrect address.Cons: The site needs to be updated so that your potential renters won't waste their time going to wrong address. And if I place a reservation for a specific type of vehicle, then there should be one available when I get there and not just by chance.
8.0 ExcellentJun 9 2019
Pros: Staff at Lubbock we're very helpful and accommodating. Vehicle was good.
2.0 MediocreSep 1 2018
OverchargedCons: Overcharged. Asked why. Told there was $100 deposit. There were no issues or other charges, but amount on my credit card was more than quoted. Asked about it at drop off. Was told they'd have somebody from customer service call. Nobody ever called. Sent messages but they have not been returned. Resorted to disputing partial charge with my credit card. Never had this happen before and it is quite disappointing.
2.0 MediocreAug 29 2017
Keep up with technologyPros: NothingCons: Everything. Start accepting debit cards not just only credit cards
7.2 GoodAug 9 2017
Pros: Agent did not try to talk us into buying additional coverages and options for the car.Cons: Car had stains on interior and lots of marks on exterior. Gas tank was not completely full.
6.0 GoodJan 5 2017
Cons: Confusion over coverage, which was accidentally charged to me, even though I rent cars often.
2.0 MediocreDec 9 2016
Car rentals should have cars on the lot for rent.Pros: Nothing about them was acceptable.Cons: They didn't have a car to rent and when asked why they shrugged their shoulders! I asked for a recommendation on what to do and they offered no help.
6.0 GoodJul 30 2016
Good gas mileage but dirtyPros: Awesome gas mileage for my cross country road trip (40+ mpg). Drove easy, quick pick up.Cons: Filthy seats throughout. Had multiple stains and dirt in front and back.
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Rated no. 7
Thrifty
6 Good (3 reviews)
1 location in Lubbock
Thrifty
Locations in Lubbock
5401 N Martin Luther King Blvd+1 877 283 0898
Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
  • 6.6
  • 5.3
  • 6
  • 6.6
  • 5.3
Recent reviews
8.8 ExcellentOct 6 2016
Adequate, could be betterPros: Budget did a good job of getting me a car quickly and efficientlyCons: I intensely disliked the Mitsubishi Mirage I was given. It is not a car, it is an under-powered roller skate with pretensions of grandeur. The gas deals were hard to understand and too expensive. Explaining them caused both the counter person and myself frustration.
Easirent
1 location in Lubbock
Easirent
Locations in Lubbock
Lubbock International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
Sunnycars
1 location in Lubbock
Sunnycars
Locations in Lubbock
5401 N. Martin Luther King Blvd.
Recent reviews
94 travellers who hired a car in Lubbock gave the car agency they used an average rating of 7,6

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